All Things Barbecue

Stay away from this company and Yoder smokers. I received an 24x48 grill and the welds in the main body are all ready cracking. Also there is paint runs that they recommend me to sand and paint myself on a $3000 grill.

After several years of deliberating on whether to buy a new Yoder YS640S pellet smoker I finally pulled the trigger this spring and did it. These are high end smokers that are sold only through a dealer network which ended up leading me to All Things Barbecue. I was drawn to this business by their website, which is top notch, the multiple positive discussions I had with their sales team prior to purchasing my smoker, the very diverse and large assortment of of Barbecue merchandise they carry and lastly the e-commerce focus of their business were all huge positives for me.Relative to my new smoker it's a beast (I mean that is the best of terms) that is built like a Sherman tank and is designed to last a lifetime. All Things Barbecue processed my order promptly, giving me good tracking info on the freight shipment where the shipment arrived in great condition. I had several follow up calls with the business after getting my new smoker dealing with the grills operation and its accessories where the staff at All Things Barbecue were courteous and very helpfull. Overall a very positive experience. Aside from my new smoker this business has become my new go to place for my meat rubs, brines, lathers and sauces that are high end specialty products that you will not find in your typical grocery store. These are the products you want to use when you want to elevate your barbecue game! They also have a large assortment of Barbecue tools, full line up of pellet smokers, stick smokers, grilles and pizza ovens. These are all high end stuff for the most part that you would only find in a specialty shop like this.The last thing to mention about this site are the large number the video recipes they have done with their chefs (Chef Tom is my favorite) that are some of the best I have seen and are perfect to help you elevate your game and become the talk of your neighborhood by the other guys who's wife berate them as to why they cant cook like you (OK a bit over the top here, but not to far off). As you can tell I am a big fan of this business and their E commerce model. Truly top shelf and worthy of five stars.

No matter where you live in No. AmericaATBBQ has you coveredI purchased a Full On Yoder Cheyenne BBQ Pit Excellent Customer Service from 1200 miles awayMy Pit was delivered exactly on the date they set up with meAnd apparently they sent me a $50 gift card for no reason so Thank You so muchWhatever you need they can get you all your BBQ needs with one phone callThey have a You Tube channel also so you can view all Their different how to and food recipes They work with major Manufacturers directAnd I am so happy I bought my Pit from themThank You Again ATBBQ

I order some Plowboys bbq bean starter kit and both bottles arrived quickly and despite the care given by them to ensure the bottles would be safe the USPS didnt take the care to prevent damage. I emailed the company and Aaron got back to me the next business day and is taking care of the issue. I appreciate the quick response and customer service to correct this issue. I will be ordering again. I also love the cooking videos on YouTube!!!

I purchased my smoker about 2 years ago and have enjoyed it very much. However, I was online the other day shipping and noticed there was an upgrade available for my smoker. It was the WiFi enabled control board and was advertised at $99.99. I added to cart along with some yardbird seasoning and clicked the cart. The price went up for the control board by $300! I reached out to All things bbq and they told me there was nothing they could do but would have someone from Yoder smokers call me to see what we could do. A manager called me and told me the price was $399 and that's it. I took screenshots and a screen recording to show them, but they didn't seem to care at all.

I called and wanted to see what the Black Friday or Cyber Monday specials they were running this year, so that I can plan my holiday shopping. Doug answered the phone, and responded with "I don't know I wasn't here last year." which is totally understandable. I asked him can you ask another employee what specials you guys had last year? and he responds "With what does it have to do with this year?" told him typically businesses will have similar specials year-over-year, and he said "No they don't " So that kind of ended our conversation... This wasn't the first time that I called the store and the employees typically have an attitude or are hesitant to answer questions that takes a little bit of effort to find out.. oh well there's a lot of other stores online who will take my money ...

Was given the run around with pricing and was charged an extra fee which they claimed was to make a crate for shipping. come to find out the smoker was in it's original crate. No crate making was done. if they so called made the shipping crate they do not check their work. the bottom of the box was busted and the extra pellets that we purchased were thrown in the bottom of the box and not inside the smoke which had plenty of room to store safely (was told not enuf room) aka crate was already fabricated) causing the boxes to become the victim of punctures from the shipping process resulting in the loss of two bags of pellets.

I've purchased from their website a few times. Really love the quality of all items I've gotten from them (rubs, sauce, grill cleaner, etc). Love their videos online as well. I ordered from them recently and one of the bottles of sauce I'd received had somehow leaked out the top during shipping. I emailed support in the evening, and within 30 minutes received a reply that a new bottle was on its way to me. Really appreciate great customer service like that, just wow. Something so simple, but treating your customers like that really does have an impact. Will definitely continue ordering supplies from them!

I had an order through another company fall through at the last minute just days before Christmas for a gift. I ordered from all things bbq in a panic in hopes of it arriving for the holiday and upon ordering sent an email asking if it was possible to get it by Christmas as shipping times to AK are often longer than in the lower 48. I had super prompt communication from customer service (Hannah) both times I inquired about it. I know the holidays are stressful so the fact that that happened was amazing. I was able to get it on time for the holiday and just wanted to say thank you for the awesome customer service! My brother loved it!

I live in FL and everything I've ordered from them has been as advertised. I purchased a Napoleon Grill from them as well as lots of different spices and grilling/smoking supplies. Impressive store in person as well.