A1 Media Services

Took in three rolls of 8mm film with audio to be converted to DVD. Was told it would be 6 weeks to complete. Thought that was a little ridiculous, but I didn't need it back immediately, so I left it there. After 6 weeks and not hearing a thing from them, I call to find out if they're done. They say they haven't started and it takes a while to do and will call when it's done. After 12 weeks, I angrily call to see if they're done, and if not, I'm coming to pick up my rolls of film. They say it's been done for weeks, but no one called to tell me. I show up to pick the film and DVD up. The guy shows me the end product. The first major problem - this isn't done professionally. He has an 8mm projector in the back, projected it onto a screen and recorded it playing with a digital camera. The few shots he showed me in the office, I could see the digital camera being readjusted and zooming in and out. Not thrilled with that. The second thing I'm not happy with is the playback was about 60-70% (15 or 16 frames/sec) of the normal playback speed (18 frames/sec), so the action in the film looked lagging and the voices were clearly much lower and slower than they should have been. It's all on one DVD - total film time is about 1 hr. Not happy with the quality of work, but at this point, I just want to get my film back. He rings up the price...$209!?! WTF? I could have bought my own projector and done this shoddy work in a fraction of the time it took them for that price! I tell him I'm not paying that and will just take my film and go. He said he needs to get compensated for the work he's already done and says the best he can do is $120. I'm pissed, but want to get my stuff and get the hell out of there ASAP. I reluctantly pay and leave. I will never, NEVER go back. Stay away!