3D Plumbing & Electric

Had a pump replaced in our basement, a new toilet put in a restroom as well as a new fan. In all we had 4 different guys in our house & they all were AMAZING! They knew their stuff. They were all fast, honest & personable. They all took the time to talk with us, explain what they did & answer any questions we had. On top of doing great work their prices were extremely reasonable. We couldn't have asked for a better experience!

This is a review for 3D in Wichita, even if my location shows up as different. A tech came out to service my furnace. He told me there was a carbon monoxide leak, that the whole furnace needed to be replaced, and that it would cost north of $2,000. I called my warranty company and paid $75 for their tech to come out - guess what, no carbon monoxide. But wait, was my warranty company trying to save themselves money? At the risk of my life? Seemed questionable, but I got a THIRD opinion and no carbon monoxide. Bought a moderately high-tech personal carbon monoxide detector and still nothing. Smells like a scam. Guy didn't realize I had a warranty company. Just saw a woman and a freshly purchased home and thought he could make some extra cash.

Lost business before estimate. Need better scheduling and follow up. Scheduled an estimate in between 2 and 4 PM on a Friday. Finally received call at 5P stating they kept having problems with the job they were currently on and would not be able to make it but would be out first thing on Saturday. I assured Patrick that I would be at the house all morning long. I did miss a call from Patrick at 9A and called back fairly soon afterwards. He stated he was at the shop and needed to do some work there (priority?) and would call back. Again I stated I would be around for the AM and early afternoon. At 6:30P still no follow up. Poor customer service and apparent lack of priority for new work means I won't do business with him after wasting many hours waiting.

Scheduled an appointment to estimate a water heater installation. No show, no call to reschedule....no thanks, found someone reliable instead.