21W

I don't ever write reviews, but I had to for this place. Don't do it! I lived here for 18 months while I was finishing college. Many of my friends lived here as well and most of us all moved out within a 6 month time frame. I had an updated apartment, when I tell you my kitchen sink flooded my kitchen every 3 months. I had mold everywhere that ruined tons of my stuff and sometimes it took days for the emergency plumber to come. Now, I've had to go in that office more times than a few because no one in that office is ever on the same page.Moving out has been the worse process. First off, someone left a note on my door saying rent is going up "whether you're in a lease or living month to month" ... I was trying to find a way to take the letter seriously since it's illegal to go up on someone's rent when they're in a lease and when I asked the office staff if that's illegal they agreed and said someone had worded the letter badly. When you move out you're going to get hit with tons of charges because this apartment complex is scraping by and needs money. Now I never expect to get my deposit back with any complex, but the charges were ridiculous and no one can explain them to you correct. My friends who moved out prior to me moving out were still getting calls from the complex trying to collect rent months later. I also moved out in the middle of the month and when I asked for my rent prorated the manager claimed that they didn't prorate rent, but other people in the office claimed they did. Right now I'm battling with the office and a collections company for this bill that was supposed to be reversed and no one wants to answer my calls. I moved to Texas and pay twice the amount of rent I paid there, but with 1/2 the issues. Now I've kept record of everything that has happened since the first day I moved in, I have every letter, photos/videos of every incident and record anytime I have a conversation.

Im so overwhelmed with this place , the office lady says I can call for help , no response , my bathroom ceiling is leaking lots of water . MoldI'm the freezer , dirty carpet , $20 to pay your rent online , trying to charge me late fees when I haven't even been here a month

Where do I begin. The leasing staff, are a bunch of crooks. Upon move-in, they lost my keys and refuse to show me the apartment. The apartment was trashy. The apartment had a very strong dog smell, dog feces on the carpets in all the rooms, dirty kitchen, dirty, bathroom, and trash in the apartment. I gave them my inspection sheet and took pictures. They refused to clean the apartment. I had to pay someone to shampoo the carpets and to deep clean the apartment before I moved in. I also shampooed the carpet several times while I lived there. Upon move out, the place was very clean. The leasing agent was surprised on the cleanliness of the apartment. I took a video of the apartment incase I need it. 2 1/2 months go by and still didn't hear about my deposit. I went down to the leasing office and spoke to the manager and she said to me I should've received my deposit within 30 days. It didn't happen. Then she mentioned that I should've clean the apartment and clean the carpet before I moving out. It was clean. I took a video upon moving out and showed it to her. She then mentioned that she had to talk to the management group and will let me know. A week goes by I check in with her and she says she hasn't even spoken to them. Another month goes by and she says the same thing. The leasing office management are crooks. I moved out in September. It's now March so six months later and I haven't received my deposit. This place is a bunch of crooks and scam artists. Don't live at 21W at Wichita State.

I wouldn't recommend these apartments. Ive been here since April and the management is TRASH. they don't give a damn about their tenants. they only care about themselves. they don't understand about life happening. they still give late fees even after you get it under a certain amount. The apartments Have black mold in them. They still don't fix ANYTHING! they don't care about the safety of the residents Or any other health concerns.

Horrible place to live at. Highly don't recommend. Had legal issues that I had to take to an attorney and roaches are nonstop. You won't get your deposit back even if you do all the proper steps with moving out including notice and cleaning. Maintenance comes when they want to, which is close to never.

This is a horrible place to rent, management is lazy and don't care about tenants. My air conditioner didn't work the entire time I lived there and I constantly was in the office telling them about it being 90 degrees inside. They just said keep it running and they "ordered" us another unit that never arrived 8 months later when I moved. The electric bill started to come to 600 plus every month and the only reason I stayed was because I was stuck in my lease. Then when I moved they kept all of my deposit and on the receipt charged me 75 just for a pair of blinds that literally melted from the heat in one of the upstairs bedrooms. Would give this place zero stars if I could.