Whale Fish and Chicken

A Haiku Review.Fantastic fried fish. Delicious with hot sauce.I go here often. Since the poem alone is too short, I need to add that they are speedy and give ample napkins.

My recent experience with Whales Chicken & Fish through Doordash was incredibly disappointing. I ordered the large Catfish filet dinner, and the audacity they had to send me this order was truly horrible. It was evident that something was amiss, and they didn't even attempt to hide what they had done.The Catfish filet dinner I received seemed like it had been fried at least 30 minutes before delivery and then reheated in a microwave when they received the order from Doordash. The texture and taste were far from what one would expect from a freshly fried meal. It's disheartening when a restaurant resorts to such shortcuts to fulfill orders.To mask their questionable behavior, they added four extra pieces to my dinner. While this may seem like a generous gesture, it doesn't make up for the subpar quality of the meal. This isn't the first time I've encountered such issues with this particular location, and I must admit that I blame myself for giving them another chance.As a customer, I value the quality of the food I order, and I expect it to be prepared fresh and with care. Considering they are open until 2 AM, frying such an easy meal should never be an issue. It's worth noting that the reason I suspected the meal was reheated was because it took the Doordash driver less than 7 minutes to deliver it to me, and my order was marked as an express delivery, leaving no room for excuses on their part.Unfortunately, my recent experiences with Whales Chicken & Fish have left me questioning whether I should continue ordering from them.In contrast, I've had consistently positive experiences with Sharks Fish & Chicken. They've never let me down, and their commitment to quality is evident. I'll be redirecting my future orders to them, as I appreciate a restaurant that doesn't compromise on the satisfaction of its customers.In conclusion, I will not be ordering from Whales Chicken & Fish again, and I hope this review serves as a wake-up call for them to reevaluate their practices and prioritize the quality of their food.

Good chicken, however... This whales is very stingy with their fries! Every time I order here I'm spending $50-$80 and I get a small order. Today I had to pay extra for a pan of fries. There is a new lady at the front taking the money and ringing people up. She is the best they've ever had. Her customer service is superb. She very energetic and nice.

Ordered in UberEats a few times. I mean talk about good friend chicken. Always hot, gre as t fries. Totally worth it.

Got Italian beef on Postmates and it was so tasty. Good beef, good size and a lot of juice with great flavor. Loved the fries too.

They pre-cook the wings and they small!There fish nuggets are great and that is the only thing I would recommend from this place!!

Customer service is decent.Catfish tails/steaks/horseshoe cut is on point. Fresh and hot, meaty sized & good flavor. Italian beef is also tasty. Thanks

Only 1 star because a star is required to post a review and, I have to admit, the food is good. These guys treat their customers worse than we've ever seen people treated. If you don't want to be insulted and infuriated just to get some fried food don't bother with this dump. The only reason I didn't go off on these clowns is because I didn't want to be the entitled white guy. I don't need a serving of contempt along with my catfish and fries. Take a pass on this place

It was spring break, and I thought this place would be lovely. To my surprise I had waited hours for food that was never delivered an a restaurant that was not willing to help. I called time and time again, yet to no avail no one would answer. After six or seven called a women answered the phone, she was rude and unprofessional. I asked what she could tell me and all she could reply back with was "baby I don't even see yo order up here no mo". Simply put I am disappointed in whale fish & chip, for taking a huge chip out of my night, more importantly I'm disappointed in grub hub for there awful service and problem solving skills. Please order if you want I had not even got the chance to taste the food before I was left with a sour taste. Best of luck.

Usually I prefer Sharks, however was out west by cousin's and he suggested this location! .