The Ridge Club

Yikes. I'm generously giving them a 2 because their food and drink was solid... once we received them. But you can get solid food anywhere. I just don't want to pull the chef into this abomination of an experience.I'm an Equinox member (one floor below) and live in the Palisades nearby so I'd been curious to check this place out since the photos online intrigued me. I've been eating and drinking in DC for the last 16 years and The Ridge Club bar and restaurant provided the worst service I've experienced anywhere.I came in with two other female friends around 7pm on a Saturday night. There were 4 people at a bar, and 1 table of 4 in the entire restaurant. Pretty quiet for a Saturday night, to say the least. We waited at the bar for 10 minutes (not an exaggeration) while the bartender ignored us, it appeared he was working on a tab. He looked up for a second and I asked if we could have a drink menu, he looked away. There was no hostess at the entrance of the restaurant to ask for anything, and no menus just laying around for us to grab. 5 more minutes passed, and my friends and I tried to figure out what to do. It was a last-minute choice to come to The Ridge Club, so we knew all decent places wouldn't have reservations available, and I didn't feel like getting back in the car and driving us elsewhere, so we decided to try and stick it out.Two more people came in, and the bartender went straight to them, and asked if he could get them anything to drink. This now brings the total at the bar to 6 people. Still very empty. I ask him again if we can have the drink menu and he lightly tossed it to me, still with no words, then disappeared. It was shocking, and at this point, laughable. What was going on?! The behavior felt downright snooty, which is not a common experience I personally have in DC, but the air of ... I can't really put my finger on it.... distaste (?) for us was reeking from the bartender. We had just been silently standing there, and for lack of better description, it felt like he didn't want to serve us specifically, which I can't say is an experience I've had before.The bartender then was nowhere to be found, and another man came out and asked for our drink order. He took our order and the drinks were handed to us a few minutes later. This is after 20-25 minutes waiting. This man made a comment that we could use the little straws they just got in for our drink, but "don't worry, they're not little coke-type straws or anything [not something that had crossed my mind, that I'd be using the straws for cocaine that night, but I digress], so you should try them out." Is it not common to use short straws with small cocktails...? Just added to the weirdness of the place.We had our drinks outside, which despite it being a super-beautiful location, was totally empty (can't imagine why! had others experienced the same service we had?), and since we'd already told a friend of ours to meet us there for dinner, we committed to the dining.The same original bartender was also our server, so he had to acknowledge us! Success! The food itself was good. The service left much to be desired. It felt as though we were an irritation to him (and as one of three tables with people at it, in an empty restaurant), I'm having a hard time understanding this.This place is gorgeous. Beautiful rooftop, nice ambience. Good food, good drink, TERRIBLE service. I frequently upper NW DC restaurants and bars and have a lot of friends who do, as well, and I was especially hoping for a positive experience since I workout at Equinox several times a week and thought this could be a great place to go afterward occasionally. I have several friends considering joining the club (for the pool). I will advise them otherwise, if the service does not change. Not that I'll be coming back any time soon to try it.If City Ridge Club wants to be a presence with those of us in Upper NW DC, the server needs to drop the attitude. My friends and I left after dinner, laughing about if maybe he just didn't like us (?), was he just in a bad mood? Did he not feel like working that night? It became an ongoing joke, because he was just SO rude and I still am appalled that we waited nearly 20-25 minutes for a drink.Not sure there's much else to say... hope this changes. It's too bad. Had a lot of potential. Don't be so snobby.

Lovely place and the view is amazing. The club decor is simple but classy. The staff were nice and very attentive for a large group. My drink was delicious and burger was pretty flavorful. As for the fish - it wasn't great (def need more seasoning) but edible. Presentation was on point.

Came here thanks to a friend and was greeted warmly ... they gave me a quick rundown of how they operate and told me a can sit anywhere and order thru the QR code at the area that I choose.They have 3 nice cabanas to rent out... i ordered a few cocktails that Jae brought out to me who was also the bartender... great service overall... he also made some amazing cocktails.... be sure to get your membership to truly enjoy this experience

The servers was great but the food was ok. Our friends meal was not correct! This could be a better prepared food and place.

I went to this place after getting multiple targeted ads from them. I went to watch the US Open men's finale. They had a fun trivia event happening when you first entered which was nice. The space is big - they have an indoor and outdoor space with variety of different type of furniture, including couches and dining tables. I originally went with the intention of sitting outside since they advertised a huge tv, but once there the tv was over the pool and there were a bunch of little trees blocking it from the ridge club restaurant area. Because of this, I sat at the bar. The bar service was not great - I waited at least 15-20 mins to get a drink order in and it didn't get much better after. The pretzel was a bit hard. Overall, this place is nice because it looks new and modern but it's far, expensive, and not that great.

The Ridge Club has stunning views but can definitely use some work service wise. It's on the PH floor of City Ridge and you have to call the restaurant so someone can come down and give access. I visited with a group for brunch and they were very accommodating on the seating arrangements but the service for the food was very slow. Everyone ordered within minutes of each other some orders didn't come out until 20 - 30 mins later. You order from a QR code so the servers end up being confused on who ordered what. The prices are pretty good and the servings are filling, I'd recommend the burger, lobster fritters and wings. I think it would a great spot in the evening and in fall but it definitely needs some work.

Went to this place on a Thursday afternoon. Bar was moderately busy .. a friend and I sat down for happy hour, the bartender looked right at us and continued to do whatever she was doing without acknowledging us at all. We didn't mind that she was busy but at least an "I'll be right with you" would've been nice. We awkwardly sat there for 15 minutes wondering why no one had handed us a water, menu, or even looked in our direction. Not only were there 2 bartenders, the GM was behind the bar as well. It was to the point that we got up and left. then and only then did they acknowledge us ONLY to thank us for stopping in and say bye. They didnt even try to pretend like they wanted us to stay lol I also notice another person in the reviews experienced the exact same thing. I personally will NEVER give them business again.

Amazing scene, pool, view and service. DCs modern country club - who needs golf? Menu is on target and drinks are very well apportioned.

I love the new menu this year! Plus, all of the staff are lovely and very accommodating, especially Kim! She truly goes out of her way to take care of the members and guests.

Absolutely wonderful ambiance, setting, service and food. Kim, the Service Captain ensures that everyone has an amazing time!