Sing Sing Karaoke Palace

Sing Sing is like a fever dream, you're not really sure what's going on and it doesn't seem like reality. Someone randomly decided to add karaoke as an afterthought above the restaurant and it shows. From the outside of the building, you couldn't even tell that you were in the right location. The karaoke section is located on the second floor in a medium/large room. As other reviews described, it was ice cold and uncomfortable. The room itself was clean and the song selections were pretty good. We did end up having a fun time singing and goofing off, but towards the end, the staff repeatedly kept coming to the room to get us to leave exactly at closing. We had no issue with finishing up and leaving, but they were all over us to get out of the building. As soon as we were outside, they locked the door behind us. I understand wanting to close up shop, but it could have been done in a more professional and courteous way.

MUSICDecent music selection, easy to navigate via iPad (not the asian system of looking through a binder and typing in a number). There were a few more songs that I found in this system that haven't been available in Virginia karaoke spots (Fugees- Killing me softly and Semisonic- closing time) SPACEHUGE rooms. There were 6 of us in the larger room and it's supposed to fit 18 people. As a result though, its rate is $65/hr. Definitely worth it if you get more people to go. Bathroom was close and it was always available since there's only 2 rooms. SERVICEService was pretty quick when we asked for it. Automatic 20% gratuity on all purchases though. I also kind of appreciate the payment on the spot thing... the pay-as-you-go ended in less hassle of figuring out a huge check at the end. We had some technical difficulty near the end that required a system restart and staff gave us an extra 15 minutes.FOOD You can order anything from the Sticky Rice menu. The tater tots probably the best option... the table was low and the noodle bowl was hot so it was awkward to eat and the sushi wasn't that great. Overall, the food isn't strong but everything else was pretty good.

I really wanted to like this place! We went as a big group for a colleagues going away party. On the good side, you can order from the Sticky Rice menu, So great food! Also, the space is nice and it's at a great location. On the bad side: their system is totaly non-functional. The system crashed at least five times. The manager came out to try babysitting it for us which ended up meaning he picked all the songs for a while, which is not really what you want with karaoke. Eventually the whole thhing totaly died and they had us sync one of our phones Spotify accounts over Bluetooth to the speakers to just sing along with our own music. Also while doing this we had to hold the phone near the door to keep it connected to the Bluetooth. For the trouble we got a round of shots for free but in all honestly for how nonfunctional the system was they should have comped the whole thing. We made the best of it, and I'll give the staff an B+ for effort, but bottom line line their set up was non functional and they should not book anyone in their until if is replaced. Would gladly go back and revise this review when they do but I would not pay for that experience given that wIth the state of the equipment they should not have booked us in the first place.

Sing a song here if it WORKS. First, they didn't set up the room before arrival. That was my first sign... and well you guessed it! Absolutely nothing was working. Third, my friend fixed THE WHOLE THING and made it work. S He was offered a position for he services. Kid you not! Staff couldn't even get there own equipment working, that or laziness. They told us to plug up our phone and play music then just use one mic that was working. Fourth, only one mic was WORKING, my friend also fixed this. Fifth,we started an HOUR LATE BC technically difficulty's. Did we get an refund? You guessed it. Ps - waited for drinks...the manager on duty that night was pacing back and forth on the phone with his ex girlfriend. That's why I went downstairs to get a drink... waited 5 minutes for you to notice or hell put up one finger - FYI And a FULL REFUND! Thanks for nothing Groupon. My friend took the time and consideration into her birthday party. She called many places and after much thought, consideration, and conversation she chose this one. She took time to consider the playlist and talking over the phone with staff members. After all this TIME, consideration, and effort this is WHAT SHE RECEIVES! Sad.

I decided to give sing sing another chance after a subpar experience there. I'm really glad i did! This time my group and i tried out to geisha room, it was huge (a great place to throw large parties). The sound system was also very nice & the layout made it easy for everyone to sing along. The drinks were really great, i would recommend the jalapeño margarita. Chris was super accommodating & was continuously checking in on us. I felt we were thoroughly checked up on.

A group of 20 friends came here to celebrate my bachelorette party, and we were all a little disappointed. The room was not clean when we arrived so my friends had to clean it up. And the music selection SUCKS. It's like they included only the free songs that come with a karaoke system. For example, I think the only Ariana Grande song was from when she was 14 and on Disney. Also the other room was singing Confessions by Usher but it wasn't available in our room--very disappointing and confusing. They really need to invest a little more in current music--it's a karaoke bar after all. Thanks to Chris, the only employee working on a busy Saturday night, for doing everything you could to accommodate our group.

Just had a group there for a birthday and the service was amazing! Our hostess/server was super patient with us, accommodating, and got the orders and food out rapidly (I've been to karaoke spots where that was NOT the case). The rooms were also set up well and the system was very intuitive. I also got a call from Sing Sing a few days prior about any special requests, which is next level customer service. We will definitely return! Thanks for the great experience (and your patience as we blasted TERRIBLE tunes). It was a great night!

Great place to come in a big group for a birthday, celebration, or night out. Came here a few weeks ago for a friend's birthday - we rented out the back room and had a great time with ample space for a group of 20. The music selection was decent - though the iPad interface glitched out frequently. The staff, however, was helpful when these glitches happened and we mostly were able to go along smoothly. However, one of my FAVORITE things about this place is that it's above Sticky Rice! Ordered food directly from sticky rice upstairs, which was perfect and convenient (and delicious). Definitely recommend this place for a group night out!

Sing Sing is a lot of fun! My friends rented out a room for 3 hours and we belted everything from Disney songs to Don't Stop Believing to Spice Girls. Our room had 2 TVs which was good because we had about 11 people. I didn't play with the iPad too much, but it was a bit laggy and finding artists/songs was difficult at times. For example, you couldn't find Ariana Grande through the Artists tab, but you could find her when you manually searched.Also, Timber by Kesha and Pitbull doesn't work (and apparently never works in any of the rooms).My friends ordered a sushi boat/platter, which was just ok. I really couldn't tell what fish were in the rolls, but there were vegetarian options included. We also had champagne, cucumber soju, and Kirin beer. I don't know how much everyone was, but I do remember seeing the drink prices taped on the wall and noting that it was expensive to buy bottles. The lady checked in on us often and brought out carafes of water consistently.The space of our room was very open, which is good for dancing/performing during singing I guess, even though I personally would not be able to entertain in that way. There were seats along one wall and windows, which was a bit oddly spaced (mostly by the window nook area) and just a different layout than the regular U-shaped seating at other private karaoke places.I think this place is definitely a place to try out with a big group of friends! Just reserve early!

I would not go back here for karaoke. We went here for my bachelorette party. The room was blasting cold air and when we asked if it could be changed, the hostess looked at us blankly, left the room, and never came back, so we froze to death the whole time. We didn't get an explanation of how to use the song selector to pull up a queue. I asked an employee who said, "go on YouTube and look up the songs." Then why do you have an ENTIRE SYSTEM in the rooms?!? The second employee said to press the arrow to put it in the queue. This worked, but the problem is that the songs aren't put in sequential order. Let's say someone's currently singing Song A. Someone else puts in Song B to go next, and then a third person puts in Song C. You'd think that once Song A finishes, it would move to Song B. Nope! It moves to Song C. And if someone then puts in Song D? That gets played next. The poor person who put in Song B is never going to get it to queue up unless you go back and do it manually. My point is, the system is totally whacky.Lastly, at one point the bartender stepped out to take his break (and rightfully so), but nobody else was over 21 so we had to wait 15 minutes to get a drink! Understaffed.The food we ordered was fine - I wanted sushi over Korean which is why I picked SingSing over Muzette but I won't be back to SingSing ever again. I'll suck it up and get Korean anyway at Muzette.In sum: the karaoke system is whacky, hard to use, the room was absolutely freezing with no relief, and the staff couldn't have cared less about us. You couldn't pay me to go back.