Fortune Express
Fortune Express
General Tso's tofu!
Fortune Express (located on 14th Street, NW just south of Decatur Street in the 16th Street Heights neighborhood)
Front view of box
Why even serve a pizza like this. Pizza rips when you pick it up due to terrible slicing after cooking.
Water chestnuts and snow peas
Worst looking/ tasting pizza ever !
Disgusting right?!
Huge portion of General Tso's chicken for only $5.25 for their lunch special. Heavy on the sauce, but decent.
Veggie lo mein- lunch special
Burnt
outside
food, noodle dish, noodle soup, noodles, ramen, ramen and noodles
noodles, noodle dish, food, ramen, noodle soup, ramen and noodles
Lilah S.
Apr 11, 2024
The pork chow mein tonight really hit the spot. I ordered soup too but haven't had it yet; I've been ordering from this place forever and know it will be good! Quick delivery too.
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Alexander L.
Nov 27, 2017
It's been almost two years since the last time I ordered from this place, so I wanted to give an update: still good. I still order the dumplings and the crispy eggplant, which are as good as I remember. The dumplings are quite doughy if you get them steamed, but there's a lot of filling in them. The eggplant is breaded and fried if I'm not mistaken, and I do wish it had more eggplant and less breading (though there's definitely plenty of the former).I'm seeing negative things of the delivery guy in other reviews: all I can say is my experience is much better. He called when he got here, I went downstairs, and he gave me my food. He seemed very friendly to me, but obviously I can't speak to other people's experiences.Given how much I like what I order here, I should probably branch out and stop ordering the same two things every time. Maybe next time - and there will definitely be a next time.
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Jen D.
Jul 3, 2017
I'm Disabled with mobility issues. If I'm ordering delivery it's usually because I'm too ill to stand or walk let alone prepare food. I have repeatedly stated in all of my online orders to restaurants and through third party services that it's difficult for me to come to my building's door and that I need the food brought up to my apartment. There is ample parking my area and I'm willing to tip above the standard for this service because I understand that a quick delivery is important for drivers' income. The delivery driver for Fortune Express not only didn't bring the food into the building, but called me more times than necessary and yelled at me because I didn't get downstairs to the main entrance as quickly as he'd like. Fortune Express' food is decent, but they treat Disabled People like shit. I won't order from them again.
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Ginger S.
Oct 2, 2019
Rude people, slow service, awful food. Do yourself a favor and don't order from this place. They claimed my order would get here in a half hour but it took 75 minutes. When I called after an hour to check on it, the woman was SO rude and just yelled (It's on the way!) and hung up on me! I'm a big fan of crab rangoons and their's were awful. They did not use wonton wrappers - they used some kind of bread made with butter. Whoever heard of butter in Chinese cooking! I'm not even sure why I gave this place 2 stars instead of one. It's rare that a place drives me to write a bad review.
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Mairi E.
Aug 13, 2018
All I can say is their Chicken Livers and rice and gravy with onions, mushrooms and green peppers has me coming back! I like all their food honestly, I haven't had any problems with my food. Also the owners are extremely nice.
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Nicola J.
Mar 12, 2016
This place has some of the worst customer service and food ever! 1. The person taking your order doesn't greet you and doesn't properly answer the phone. 2. Delivery drivers ask for a tip before they even give you a chance to pay them. 3. The food is horrible tasting I only gave them a chance because where I wanted was closed. 4 whoever cooks the food needs to be fired. I purchased a pizza the pizza was burnt but when I received it it was cold, cheese was any and everywhere, it was not properly cut so when you pick up a slice you are tearing threw several others. I contacted the site where I purchased from through them and they issued me a refund for other reasons and the driver calls me and yells at me and then comes to the house hours after he delivered the food. I've included pictures of the terrible pizza.
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Tiegan Y.
Jan 5, 2017
I am giving 3 stars because this is like all of the millions of Asian/American fast food/take outs in inner cities...I have lived in the neighbor for over a year now and this was the very first place I found that delivered.. Therefore I became a regular customer.. Order is always correct and super fast delivery. However, today when attempting to place an order the lady who barely speaks English who lacks good customer and is usually rude kept hanging up on me and when she would answer she would say "I'll call you back" and hang up again. Not to mention the convenient language barrier. When there is an issue suddenly they don't understand a word you are saying but say that they've cheated you out of some thing they become instantly articulate. I sincerely do not think it is fair to be a business owner and not treat customers with the utmost respect.I became instantly annoyed because she was extremely rude.. I was so angry that I literally drove there to confront her personally. Her explanation was she had customers in front of her and could not take my order. She then acknowledges that I "was" a regular customer while apologizing...She also had a nerve to tell me that she was ready to take my order. ABSOLUTELY not is what I told her... The type of service we receive from many of these places is less than acceptable and they're usually rude and not courteous. What hurts and upset me the most is had this been an American owned and operated business NONE of this would even be allowed and it would get shut down for the most minute circumstance. Unfortunate that they have now lost a faithful customer due to poor communication and service.
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Sandra K.
Apr 14, 2024
Has Fortune Express changed management or cook all of a sudden?! That is literally the only excuse I can think of for how bad our food was the other night. The General Tso was FULL of garlic, and the sesame noodles were sesame paste light & soy sauce heavy - both of these are dishes we LOVE and have ordered repeatedly over the past couple of years. I'm almost afraid to go back...
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Ruth S.
Aug 4, 2023
I've lived in the neighborhood for 20 years and never tried Fortune Express, based on an experience with another Chinese place in the neighborhood back when I moved in. I figured they were all the same. But when saw the solid reviews on Yelp I decided to give it a try.It is totally solid, and might be great if I order to my tastes.I got the sesame chicken, which had great texture. I like a bit more flavor, and will order accordingly in the future. The cold peanut noodles were tasty and the prices were very reasonable. I plan to make my way through the menu and find the best items and make them part of my rotation.
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Ben L.
Jul 10, 2021
Great food, fast delivery. I'm a big fan of the menu, which covers all of the bases. The liver special is recommended.
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