Big Buns

If you're craving a good quality burger and fries, a stop at Big Buns is a good idea - and there are other tempting items on the menu such as shakes and jammin' sprouts. Friendly staff and ample seating (easy parking too) are a bonus. I also appreciate that they offer gluten free buns. Will most definitely be back!

Burgers are ... fine; a little pricey but par for the course for this area.Unfortunately, my to-go order was missing items (kitchen appeared pretty swamped and behind schedule); I called the store after arriving home and was promised a refund on my credit card "within the next day or so".A week passes and no refund. I call the store again and am told not to worry, it'll get corrected soon. I wait.Another week passes and still no refund. I call the store again. The manager says he'll take care of it "tonight or tomorrow". Another call -- I'm told to wait a bit longer and "check my statement".You guessed it, still no refund. Surely correcting fulfillment mistakes (via refund or credit or something else) should be more straightforward than this?!I can't speak to other locations, but avoid Vienna. This location doesn't care about making things right.

I ate here with my mom and daughter after walking through the lights at Meadowlark Botanical Gardens. There was only one other table around 7:30 when we arrived. You can order at the counter or there is a self-serve order kiosk. My daughter had a kids meal cheeseburger. I had the 9 year anniversary burger-bacon, mustard aioli, lettuce, tomato, 2-year aged cheddar, cooked medium. I got the combo with fries and a soft drink. I loved the blueberry soda-first time trying it! The fries were ok, probably would have liked the Parmesan truffle fries more. My burger was spot on -cooked medium-and delicious! Really filling and didn't crumble apart easily. My mom really enjoyed her burger too and it was cooked perfectly to medium. Big Buns is a solid local chain that I've enjoyed for years, and this location is no exception!

Came here for lunch, and while I really wanted to like this place, I just wasn't impressed with the sandwich I got. I knew it came with onions, but I wasn't expecting it to be the main ingredient. While the beef did taste good, it felt like it was competing with all the onions inside which had strong flavor- even taking some out didn't do the trick. I just didn't enjoy this combination and wouldn't get it again. That said I would try this place again but get a classic burger or something in their regular menu.

Big Buns was a delicious quick service restaurant that I'd love to visit again.The service here was pretty quick as you order at the counter and then they bring the food to your table, and the inside is your typical fast foodish burger place.The food was incredible though. The Fricken Good Chicken Sandwich was delicious, big, and definitely worth it for $13. The fries were also really solid and I liked the Maine Root drink options at the drink machine rather than the typical Coke and Pepsi options.If I'm ever nearby I'd love to come visit again and I'd definitely recommend you do too!

Tasty fast casual burger place. The place isn't huge but they weren't too crowded on a weekday afternoon. Everything was clean and bright inside.Burgers are made to order so they're hot and fresh and bring your appetite since these things are huge. I had the horseradish bourbon bacon burger and enjoyed it. It comes with Muenster Cheese Applewood-Smoked Bacon, Bourbon Mushrooms, Onions, Shredded Lettuce, andTomato Jam. I don't like mayo so I skipped the Horseradish Cream SauceThe fries were tasty as well and not too greasy so they went well with the burger. The peanut butter shake was also very tasty and worth a try.This place is a little pricey and like most places they de facto expect a tip even though they're fast casual. I enjoyed my meal and will come back here for a tasty burger.

Good chicken sandwich. Why can't we get forks? Why cant the dressing come on the side? Why can't we get ketchup? Why doesn't your cashier know the menu? Never coming back.

The burgers and fries are delicious. Fries come in small portions and they often forget to include the sauce on takeout orders.

Amazing place to eat, especially for family outing. They have new sweets, ice creams, and amazing burgers

The food here is amazing and so is the customer service. I've been here several times and have never been disappointed. Their cookie butter shakes is the best shake I've ever had!