Urban Hot Pot Chesapeake

My absolute favorite place in Chesapeake VA. Just down the street from my house. This is where you will catch me on a random Tuesday or Wednesday. This gem of a restaurant is unique in its own way from other hot pot places. You start off first ordering on a tablet. This includes your broth, veggies, meat, sides, and of course your drinks. After you submit the order, shortly after the robot servant will bring you your drinks. Which is so jarring at first! But it's pretty fun after you start to watch it go around the dining area delivering people's drinks. After that while you are waiting you could go to the sauce bar and grab your condiments. You could get a bowl of hoisin sauce, siracha, soy sauce, or even my favorite: boom boom sauce. Which is like a sweet and spicy sort of mayonnaise based sauce. After they deliver the pot of broth for you and your compadres they set the dial to high on the stove in front of you. When they deliver the veggies, meats, and sides you can start cookin! Yes, you will have to cook the foods all by yourself. So if you're not willing to put in some work this place may not be for you. But it's real easy!I like it better this way since I can take the food right from the pot when it's ready. My preference is the Tom Yum broth, egg noodles, tofu, and pork belly to start off, with an assortment of veggies. This combo is the most satisfying to me. Especially after cooking the pork belly in Tom yum broth then dipping it in the boom boom sauce. So tasty! You can reorder more if you're really feeling hungry. They only charge you per person. So most items on the menu don't have a limit. With the exception of a few premium items and drinks. My apologies, I could go on and on about how much me and my wife love this place. But this gives you an idea of what to expect and how to start off especially if you're on the fence about this kind of restaurant. Don't overthink it. Just go!

Growing up in Asia and among many Asian cultures as an American I always get excited when something authentic comes into our area.Every Asian culture has their own version of hot pot just about and Urban Hotpot shares that diversity within their menu. Everything is customizable in every step of the way so if you're not too sure or are new to Asian cuisine's experiencing this is a good start. I enjoy the fact that it's pretty much all you can eat so the opportunity to venture as far as you want is accessible.The staff is friendly and helps understand how to dine hotpot style for those who are new to it. I can't wait until our next visit because it's a hit for me every single time!

This place had been on our try list for so long but we always thought it would be intimidating with the cooking the meals etc. Let me tell you it was amazing and glad we decided to go! We had our 8 year old daughter with us and she had the best time trying different foods, cooking her own meal and just enjoying a good family time together! When we arrived, the host explained the process which is super simple (love that!) as soon as we placed the order our food started arriving and it was delicious. We each got a different soup base which was great since I'm a vegetarian so we did not have to sacrifice foods due to this. Everything was super delicious and it felt like having a meal at our own table with sharing foods etc. We will be visiting again soon as this is in our favorite list now!

I was fortunate enough to win a gift card here on IG. I was excited since I had been wanting to check this place out! This is strictly hotpot NOT BBQ, which I'm completely okay with. It's not a large establishment but their use of space is phenomenal and their neon signs and clean & contemporary style is pleasant. All our servers & bussers were kind & helpful. I love that you order from a tablet at your table. It's super convenient and efficient! It's extremely helpful, so you can visualize & keep track of what you've already ordered. The hand sanitizer wipes are an added bonus. Hygiene is key! I attempted to follow some of the sauce recipes listed at the sauce bar. But apparently I don't have a solid grasp of identifying spices & herbs. haha So I did my best by reading the corresponding labels. Tongs are located at the bar for picking up your raw food items once brought to your table. I'm such a little kid when it comes to novelty dining. I'm a sucker for it. The robot had me smiling and cracking up. It serves you drinks and some of your food items. This adds to the dining experience. It even plays music and greets you! The robot is a godsend for those chatty customers, when employees are on a mission. It quickly took off once I tapped the button. But not before saying, Thanks! BYE! Gotta go!!I was seriously bummed out when I found out that the conveyor belt doesn't run until 5pm.I purposely chose dinner time (after 4pm), because that's when the conveyor belt is in use. Fortunately, We still had time when 5pm rolled around. Super silly, I know but I really enjoyed watching the small plates of various hot pot items pass our table ready for picking. Although, I didn't grab anything from it. I'm not very adventurous when it comes to food. (I need to make more effort.)An assortment of desserts are included with the price, some items are an additional charge. It will list the price if there is one. Same goes for specialty hotpot items.Overall, it was a lovely experience. I really love the robot and conveyor belt. Service was quick & efficient! The tablets are a great idea, as well as the robot. Human servers are there to help as well! They have a nice variety of hot pot items both meat & veggie wise, in addition to cooked cold dishes. Although there was a minor hiccup or two with placing orders it didn't spoil our experience. Our ice cream order didn't arrive, so we just placed it again. We couldn't delete an additional charge item that my sister accidentally clicked. So we called for human assistance via the tablet and he rectified it. The delete button sometimes gets stuck. He was very kind! *Prices are $23.99 +tax LUNCH HRS (12pm-4pm)*$31.99 + tax DINNER HRS (after 4pm -10pm or close)*10% ACTIVE MILITARY DISCOUNT ONLY (MON-THURS) EXCEPT OFF DRINKSDuring prime hours (FRI-SUN), I suggest getting on their waitlist/reservations on YELP.

Went here on a date night. My wife had never been to a hotpot place. And honestly, last one I went to had the hotpot and grill. This was a bit new to me and I'm glad we went. When you sit down, there's a rotating conveyor belt of food that randomly passes you. Feel free to grab whatever you want as part of your meal. Just be ready as if you find something you like, you'll find yourself spontaneously grabbing it almost every time it passes. Makes you full real quick. =)But seriously, the menu is quite extensive and the sauce bar even more. There's no combination of sauce that couldn't be invented at that bar. Overall, a big win for the area and would definitely come back again. Food Taste: 5Overall Service: 5Value of food to cost: 5Facility: 5Ambiance: Hot pot with a modern touch. Almost industrial feeling, but not quite. Repeat customer: yesDog Friendly: no

This is definitely my favorite Hot Pot in the Area. I am from Virginia Beach and I do not mind driving here. Whenbthey first opened i think i was here weekly. Its just soooooooo good! There is Quality in the meat + lots of veggie and seafood options! I like how there's lots of broth options too! I enjoy coming here with my friends as it's perfect for sharing :) Customer service is always at its best and Workers are always attentive even when it gets busy! As for the Ambiance: 5/5 Very large, clean, and cute space! And let me tell you about the ventilation, its amazing. If theres one thing i don't like, it's smelling like the food from where you ate and trust me you wont have that issue here.So if youre looking for quality and the best Hot Pot, its definitely Urban Hot Pot! Haidilao Hot Pot Century CityHaidilao Hot Pot Century City

When my friend suggested this after a weekend meditation I was totally down. I'm loving savory soups and curries right now and wanted to have my drinks served by a robot waiter. Haha. It's in a new strip mall near Aldi and is in a great location near the new Dollar store HQ where some great restaurants have been added. Plenty of parking and gorgeous updated restrooms here with a modern look and some cute neon lights inside for insta moments. The concept is like Melting Pot where they bring you a base in a pot and you cook it at your own table by adding in as much or as little of the ingredients as you'd like. They have a sauce bar where you can make your own sauces out of dozens of potential ingredients all ready for you with some suggested recipes on the wall. Think oils and scallions and garlic and hot pepper flakes. On weekends you pay dinner prices but this also means you get more premium add-in proteins like steak and shrimp. Delicious! Everything basic is included like all the veggies, appetizers and meats. Hostess/servers will greet you and explain the process if you have any questions - then you're free to order on the iPad as you wish and it will be promptly brought out for you. You can always even order for someone to stop by on the iPad and they'll come to the table if you have questions. Loved it. My soup was great and a few desserts were included. You can order premium not included items like crab legs and matcha cheesecake but really everything you need is included in the set fee so it's all up to you! For drinks you'll get hot tea or water with lemon or pay for soda and Thai teas.

If you are looking for some Hot Pot, I would highlyrecommend trying this modern and elegant spot. The service here is quick and impeccable! We made reservations through Yelp and were seated upon arrival. The employees are all very nice and will take their time to help first timers at this location (like us). The food selection and the sauce bar are vast and all very good. On top of that, the employees will constantly check up on you to ensure your soup bases and drinks are always filled. The coolest part of this experience was the conveyor belt in which you may grab food items from and the robot which assists in bringing you your drinks and sometimes part of your order!Overall, we are very pleased with Urban Hot Pot and we are surely to come back!

The spicy beef is spicy! Hits you in the back of the throat. This place is amazing. Some many choices to put in one pot. So many things I didn't know what they were, but everything was great. The sauce bar was even better to add even more favor to our hot pots. Definitely will be going back.

Good experience about the Food and Service! Also like the environment for having meal with family and friends.