Tokyo Grill

I was having a very busy day and stopped in for lunch. I ordered a dine in meal and 3 take out meals. The food was delicious! So much flavor! The inside of the restaurant is beautiful, comfortable and welcoming. The waitress was very nice but she didn't put in my take out order until after I'd finished eating. Like I said, it was a super busy day, I still had a few short stops left to do on my way back home. Honestly would liked to have had the food ready to go when I was done eating but the food was worth the wait. The cook there deserves an award! The food is beautiful and full of flavor (unlike most Asian restaurants in Suffolk- the others are Bland) Thanks Tokyo Grill!

The location is very nice, and the decor on the inside is absolutely beautiful! They originally started off as a carryout, and the food was what you expected for a carryout.I ordered a Jasmine Milk Tea with Jelly Boba, Volcano Roll and Chicken Hibachi bowl. The server was very courteous and was concerned that I wouldn't like the Milk Tea (she has had a lot of complaints). She brought me both the milk tea and a Jasmine Honey Lemon. I actually realllllly liked the Milk Tea-a great Matcha flavor and the jelly was great.The Volcano roll was different with a thicker crust-I actually thoroughly enjoyed it and thought it was unique. When the Chicken Hibachi Bowl came out I was a little confused-not really the "normal Hibachi" I was expecting. The chicken looked like they kind of pre-prep it and then use a sauce to flavor. I am used to a butter/soy flavor with Yum Yum and Ginger sauce-they provided a Yum Yum like sauce, but no Ginger. The chicken was rubbery and flavorless and I am afraid it may have been microwaved. I am giving them 3 stars-FOR NOW. I am hoping that now that they are no longer carryout only, they may be able to expand how they make their food and I will try it again later.

They are very slow and the food isn't very good my son likes the general chicken so I he that for him. One time I got the chicken teriyaki sticks and they were very dry and tough not fresh. The fried rice isn't very tasty. Once I went to pick up the general chicken and a group of 4 walked out because they didn't want to wait 45 minutes for their food, there wasn't anyone else in the restaurant. It's really sad the restaurants I like are way to expensive so I am cooking a lot more, much better food a lot cheaper! I'm tired of wasting money.Oh and you should try Sonic 2 Footlong with chili large fries and drinks, 25.00 never going back. My hotdogs are better. What is wrong in Virginia?

We used to come here weekly. Something changed during the pandemic, because when they reopened, this is literally the worst service I've ever experienced. Dined in last week, service was slow and inattentive. Our server was a teenaged girl who couldn't look up from her phone. Mostly of the tables were not bussed from previous customers. Dropped $140 on dinner for 5. Gave the the benefit of the doubt.Ordered takeout tonight. Said it would be 20 minutes. Again, place was full of un-bussed tables. Waited 40 minutes before asking. Was told beef lo mein is a 'specialty order', so it was taking longer. Lady already waiting got fed up, asked for a refund, was told they couldn't. Saw another other identical to mine come up, was told that had priority since it was online. What? Finally got fed up and asked for my own refund. Got told no. Surly teenager said it (and I quote) "not my problem". Now I'm ready to flip. Just got my food, just shy of two hours after placing the order.Something happened. This place is filthy, glacially slow, and rude.Made a Yelp account just now to vent this review.

The chicken fried rice was mediocre. The ice tea was horrific. It smelled like fish. I told the waitress I was not going to drink it. Asked for a to go cup. Says that .90. Said they wash the glasses in some type of detergent that leaves a residue ...she never came back to ask how we were or if we needed anything after that. We were the only customers there, now I know why. I will not waste my time anymore.

Tokyo Grill on Maine Street in Suffolk is finally open for indoor dining. My wife and I were excited about going back. Prior to COVID we really liked the food and service there. The Chicken and Broccoli and the Shrimp and Broccoli were favorites. This afternoon we went back and had Chicken and Broccoli and Shrimp and Broccoli. The Broccoli was over cooked, the chicken didn't taste good and it was way too salty. Miso soup wasn't as good as before, avocado salad was drowned in dressing, sushi was good. Although not all great we ate everything except for the chicken and shrimp broccoli dishes. When the server asked how we liked the food my wife told her that the broccoli was over cooked and I told her it was too salty. The server laughed and said "so sorry". My wife said we aren't paying for something that isn't good and we didn't eat. The server said we had to pay. We told her to call the police which she did. Two Suffolk police officers showed up and very professionally negotiated between the parties. We offered to pay for the food that we ate, but the restaurant wanted to press charges for petty theft. We said go ahead, we hadn't stolen anything. After the police talked with them they agreed not to press charges, we paid the $30 for the food we ate and they still tried to get their 18% "service fee". Didn't pay it. Other restaurants would have not changed for the food we didn't like or eat and some would even give a discount coupon to return and give them another try.

Take out | Dinner | $20-30DO NOT WASTE YOUR MONEY OR YOUR TIME!Ordered the sushi shrimp roll for my daughter and instead got SUSHIT!Placed an order for shrimp fried rice and the sushi roll. I had to wait approximately 45 mins for it and when my order was ready, I noticed that she had the sushi (a cold dish with mayo based garnish) in the SAME BAG as the hot food. I requested a separate bag and was then able to see my sushi order and it looked like squished playdoe, like a child made it. The inside looks dry and overall thrown together by someone who clearly does a substandard work. The ginger and wasabi was mashed into the corner...I immediately voiced my concerns to the manager about the now HOT MAYO on the sushi, clearly covering the insides to mask the poor presentation is a potential health hazard, asked for my money back and was rudely refused after being told that even if the customer is dissatisfied, read the sign, NO REFUNDS. I wont be back. EVER!Shitty service, shitty policies, shitty sushi.Food: 1/5 | Service: 1/5 | Atmosphere: 1/5

Trash, fake ass Japanese!!! Chicken was garbage, shrimp were small,rice was old . Just plain ol garbage

Food is good most days.... However, I just spent over $100 on dinner to get home and realize that multiple items are not there and the only thing that was ordered for my kids was not prepared properly. Other items were stale and inedible. They had only been closed for a few minutes when I realized this I've called over and over and over again with no answer and I'm now on my way up there hoping to salvage my family's dinner. Hopefully someone will still be there that can help.Edit: So I went back the same night.but the only guy there was the gentleman who paid for the meat filled lol main we received but received my kids veggie instead. I called the next morning as soon as they opened and was told to bring it back the next day(today) and speak with manager for refund. I get there today and the lady completely refuses to help and brushes it off on doordash.I also took pictures of how dirty it is today. I will never go back.

Very good Teriyaki and Sushi. Discovered Tokyo Grill a few weeks ago and have only been there twice but food was excellent both times. Have only had several different appetizers, egg rolls, and Sushi but everything was fresh and done perfectly. Will go back and try other items!Their dining room had been closed due to Covid restrictions but is now open again.Please give them your business!