TAC RV Center

We went to the service dept. to pick up some parts. Michelle researched what we needed and had our parts ready when we got there. Mike, the service manager, assembled the parts so we could install them quickly and much more easily. We were so appreciative! He made our doing the repair so much easier than it would have been. TAC RV went above and beyond. Thank you! You never let us down!

I bought a trailer and when I asked about the D rings on it that were breaking I was told someone we get back with me well it's been over four months and no response. I went in and asked about a part for my camper one person looked at the picture I had on my phone and said they weren't sure and asked another associate they didn't even look at the picture and said I couldn't buy the part I would have to buy the whole entire piece which is absolutely false. I went to American Family RV and they got me the part not the entire piece that I did not need. We're not be going back there for advice or anything.

Everything was great with dealing with TAC RV until the end. They weren't pushy like other dealers.The problem was--My husband and I applied for financing together. They came back with good terms and told us we had good credit. But...they set up financing in only my husband's name without informing either of us and we found out when we got to the end of the deal. The finance guy said that Ian (our sales person) was supposed to talk about it with us. According to him it's harder to get approved with self employment and self employed applicants need to provide more documentation for approval. Not one call asking for documentation. Not one call informing us that this would be a hurdle. Not one call letting us know how they arranged the financing. Had they informed us beforehand we would have lined up our own financing so we both could be on the loan for business tax reasons. Double check your financing beforehand so you don't have any surprises.

TAC has been a complete pleasure to do business with. Compared to another local dealer we bought a camper from, they are far superior. From sales to financing to service, we haven't had a single issue.