Ski World

Don't trust the low reviews. I have had great service every time I've visited this store. They have excellent boot fitters and I walked out with a perfectly fitting pair of ski boots. The rental service is easy and reasonably priced. Their prices overall seem reasonable, and even competitive with some helmets, skis, and boots. Many of the employees are knowledgeable and always offered to help me find what I needed.

I'm in dire need of new ski pants...too bad this just isn't the spot. To start, I'm giving an extra star to the older gentleman that greeted me and asked if I needed any help.That was probably the only nice and intelligible interaction I had in this store all morning. Everything else was downhill from there.After trying on half a dozen pairs of pants, I realized that they maybe have one or two pairs of pants in the entire store that are for petite women. Now, bear in mind I'm only 5'3". Nearly all the pants are made for women at least three inches taller than me.So the young blonde asks me if I need any help, and I explained my dilemma. Instead of offering a halfway attentive response, I get a blank stare. No solution. Completely unhelpful.Oh, and apparently they don't have a restroom. Lol, on to the next store.

katherine leigh hilsinger mdWhat a wonderful store. I have skied Tahoe, Bend Oregon, Colorado, Utah, Mount Hood, Southern California, Snow Mass, and the French and Swiss alps including Zermatt Switzerland. This store rivals any boutique ski and snow board store I have seen in many high end ski resort stores. What a treat to find this store in Virginia Beach. I am delighted and impressed. Thank you thank you thank you for living the dream and providing excellent service and great prices to Virginia Beach! I cannot tell you how impressed and grateful I am to have found you. What a treat! Your staff is great. Your sales are wonderful. And your merchandise is top of the line. I would be paying 3 x the price on the west coast or Colorado

I just love this local ski shop. Rick and all of the staff are more than happy to answer questions about gear or skiing in general. My husband and I were snowboarders for many years but once we had kids, we decided we wanted to teach them to ski. The staff at ski world were extremely helpful with us making that transition. We purchased our skis, boots, and clothing for our whole family. They have a great program for buying kids gear in which you can return it and put get part of the money back towards larger gear for the kids. .

Worst worst worst worst place. I own a small business and this place gives us small businesses a TERRIBLE name. Do yourself a favor and drive somewhere else and get stuff. Also BE AWARE that they have a really shady return policy and practice. It's bad. 3 day return policy but they DO NOT tell you this, nor do they have signs in the shop. This is likely so they can scam over unwitting military folks who are looking for a ski shop. RUN don't walk.

This place is located on Laskin Rd. just east of the split between Virginia Beach Blvd and Laskin Rd. It is located on the service road that parallels the main road. I've passed by this place numerous times, but had never come in here.After many years of passing by, I came in last week looking for some winter stuff, such as gloves, mittens, and the like since winter is on the way. It was time to start replacing some of the old winter stuff that has been used for numerous years. It's always good to look at local businesses since they are not a "big box" and are in the community like us.Once inside, there was an immediate greeting with one of the staff members. I told her what I was looking for and she walked me around the store to check out the items available. They have a great selection of items in the place. If you need anything winter related, you should have no problem finding it here.Overall, this was a good store to visit. There wasn't anything that was above and beyond that would have me rate higher than three stars. Also, prices do tend to run higher than many other places, but that is to be expected with local businesses, but the cost differences were pretty big. This was a major reason why I didn't purchase anything at this time. If you're looking for something winter related (or even a few summer things during the spring and summer), you should still take a look and consider this place as an option.

The staff there should be an example for every business. I arrived on a sporadic note for a quick trip the following morning; they waxed my board and sent me on my way. It's great to have businesses/workers that understand and make things happen when you're the last minute.

Horrible customer service, I was looking into buying ski boots. I asked for help and one guy came to the rescue , however the guy just assumed I wanted a sizing to just to buy online. Genuinely wanted to buy boot but this exchange just didn't seem like he was giving good customer service in my opinion since it was wasting his time.

Buyers beware. Terrible customer service and business practices. Bought a pair of pants and specifically made sure to ask the cashier the return policy, she stayed 14 days for fullRefund as she handed me receipt. I didn't even think to read the receipt as I believed the woman who told me so. I then went out of town for business and did not have the opportunity to return the pants that I no longer wanted, till 10 days later. To my surprise, they were only willing to offer me store credit. They were not willing to work with me at all, which was frustrating as most people who have families and work for a living don't have time to run back to the store just three days after a purchase. VA beach is also not local to any ski mountains so the 3 day policy is absurd for people who are planning trips months in advanced. Stop being stingy with your outdated merchandise and be better people. To add, nothing in this store is new or worth writing home about. Half the shelves and pegs were empty or with little merchandise and what was there is mainly old styles and outdated merchandise. Basic as basic gets. Save your money and time, order online or go to a real ski shop elsewhere.

Great prices and very helpful. I went in and they were very helpful in helping me decide which option of board was best for me. Their prices were also very comparable to online prices. If you're thinking of snowboarding/skiing i'd recommend going here to get your set up for sure!