Shake Shack Virginia Beach

I've been a huge fan of Shake Shack for years, beginning with the first times I tried it in NYC & New Jersey. So I was very excited when a location opened in the Town Center area of Virginia Beach.It has always been my choice, when running errands or doctors appointments & requiring a quick, small lunch until dinner.The convenience of ordering a ShakeBurger on their App & having it ready when I arrived was great. For a long time they also had a feature where an employee would bring your order to the vehicle when you arrived. Now you have to go inside to pick up the order.The reason for the change in my review from 5 stars to 3 is the change in the quality of the beef. When they first opened the high quality beef I expected was used. Recently they haven't been the same, tasting like they had a lot of filler. The quality was similar to fast food restaurants where I will never eat. This definitely wasn't a "Steak" Burger.Is this locally sourced beef? Has it been only a degradation of the meat quality at this location? I'll have to try a Shake Shack in Brooklyn to determine.I wish my much loved ShakeBurger would return to high quality beef, even if it's more expensive. I prefer quality to pricing,Until the beef sourcing is improved I won't be using Shake Shack as a quick small lunch.

"You know how long I been waiting for this? Whoo, I'm aboutta make a name for myself here."Hehe reunited with Shake Shack after yearssssss apart (NYC, Winter Park) and it felt so good!! I never forgot how satisfying their veggie burger is with the patty plus downed it with a cookies n' cream shake. My bae got the limited edition Carolina BBQ with frickles (fried pickles). He also got the limited edition strawberry frosted donut shake which tasted like a giant sprinkle! Ordering was seamless thanks to their tablets on the side. I noticed you could order online as well. A gift for indecisive folks where you can read the descriptions at your leisure and pick whatever you like from seasonal lemonade drinks to seasonal shakes!! I get full from their burgers but wish I had another stomach for their fries! I haven't tried their chicken sandwich but would like to one day. Looks super appetizing. We took our meal to-go but in the meantime used the restroom (one stall per room so may have to wait) and I filled up my water bottle thanks to their water station! I wish Shake Shack would come to Charleston, SC..they would do great in the Nexton/Summerville area or North Charleston part of town!!

Nice and chill place to go. I like that you walk in and you can order using the touchscreen ordering system, or walk up to the counter and get assistance. I prefer the touchscreen, I don't feel pressured to rush. It's easy, they made it so that you can easily find what you need. After paying for your order, you sit down and they bring your food to the table. Servers have always been nice and cheerful. You clean up after yourself when you're done eating so the area is as clean as others leave it. I do see people that work there cleaning and wiping tables down every now and then. As far as the food goes, it's great!! We just discovered this place not too long ago and have gone 3 times as a family. Sometimes my son goes with his friends. The food really is good, we've stopped going to our favorite burger place because this has become our new favorite.

Been wanting to try this location since I've moved here. Finally went today and everything ran smoothly. Ordering at the kiosk was a breeze and self-explanatory. While waiting for our food, I went to the condiment and soft drink station to grab napkins and utensils; it was very clean and well organized. A few minutes later, our food arrived at our table and the staff member had a friendly smile. Food was delicious, I asked for the double shack burger extra, extra well done, and they did not disappoint! Only one toilet for each gender, so you may have to wait, but it was extremely clean. I like how they don't let it get messy. I'll be back for sure!

The most boring exterior that you'll ever see; it makes ikea look avant garde. The industrial theme continues inside, where the self-service terminals allow you to order without ever speaking to a human. While waiting for our food, I mentioned to my wife that I had dropped my keys in a puddle outside and no they were sticky; a worker who was cleaning tables overheard, found me at the table, and brought me a sanitizer wipe to clean up my keys. Obviously that's no reflection on the food, but it SURE IS a reflection on the people working there, who were all very friendly and helpful. The fries are the sort of crinkle-cut fries you remember from middle school: they haven't improved much. The burgers are fantastic. They're kinda tiny, but when you consider that you're getting made from scratch quality at drive-through prices... it's not a terrible trade-off. Overall, I give it four stars: five for quality, three for value.

The manager served our food and he was super friendly. Our burgers were really good & the buns were soft & fresh. I wasn't really crazy about the cheese on the fries but it was not a deal breaker. They have a lot of seating inside as well as outside seating.

Overall, Shake Shack has actually been one of my favorite burger places for the last 10 years. The service is always friendly and the ordering process is quite fast. They have a ton of different milkshake options and their fries are probably some of the best out of any burger place around. My qualm is with the SIZE of the burger. It's TINY! My singles have been fitting in the palm of my hand lately. If you're going to make the patty small, reduce my bill ;) paying $40 for 2 people for a tiny burger will definitely lose me as a customer over time. Retain me as a fan, SS!!!

Shake shack... i don't know... maybe I had my expectations set too high? Maybe I remembered it being better than this? Came here for a quick lunch. Placed the order in one of their self checkout thingies and sat and waited for the food to come out. Food was ok, not impressed maybe a little disappointed but again, maybe I had my expectations set a little too high. I had the Oreo shake and it was good. Service was almost nonexistent as all they did was hand us out our tray and that's it. I don't think we had any exchange of words other than yes and thank you. I would visit again if I needed a quick lunch and don't see a reason not to recommend to anyone.

I am not one to visit fast casual burger joints, but this one really is good. The food always comes out fast and piping hot, and their flavor is awesome. I'm not a huge fan of the fries, but my family loves them- they do always come out fresh and evenly cooked, so can't complain. I've also always had really fast service, and I appreciate that we don't have a server but can just put in the order and wait at the table. This location is also conveniently located near everything in Town Center, which makes it super tempting anytime we're there.

The service was great. We ordered at the kiosk went on the patio and 10 mins later our server was waiting on us like we were in a 5 restaurant. Our food was hot and delicious. I especially love their gluten-free buns, the toast them without you even asking. They have large bacterial wipes on the top of all the cans.The establishment was clean and busy; however the wait was not long. The only con I have is about the restrooms. There's only 1 per gender. Meaning depending there maybe a wait; however they are very well maintained.