Poke Surf

Yum yum yum If you have never had a poke bowl I encourage you to try it! It is like the IKEA of sushi lol it's all deconstructed in a chipotle type bowl You go through the list and check off what you want then they make it just like that I like that you can get as many toppings as you like I like the poke tuna a lot it is fresh and not too fishy The staff are super sweet here and even sell handmade jewelry The layout is simple with a vacation theme and has a nice feel to it I love the food here and always have leftovers

It was ight but i definitely got sick from eating here. I ate here again just to see if it wasn't just me but nope it definitely disappointed me again.

Staff are always very attentive, good 10% discount for CNU staff and students, military, officers, and shipyard w ID. Tonight I stopped in to grab two Rainbow Bowls- my favorites are the Rainbow and Hawaiian Classic in that order. Another recommendation I have is to skip the onions and crispy onions- just a better taste to me. You come in and grab a paper menu and mark on the pages what you want and any adjustments such as my no onions. I was surprised it wasn't busy on a Tuesday evening as CNU students are back and it's close to campus. Also check Groupon for deals for here as they're always on there.

This is a new poke place that I tried on a road trip. All in all, the flavors are pretty solid but I feel that the efforts to keep the place hygienic and clean go on overkill where the smell of Clorox/other cleaning substances affect the overall experience. Also, I realize the need for plexiglass but the ordering system is a little inconvenient as you have TVs that do not project the menu but instead lay out paper menus that have the options for you. All in all, I would say a 3.5 or 4. The food, however, was pretty fresh but nothing too out of the ordinary.

OK so I have wanted to try this place for a long time.They had you take the menu and circle what you want. I guess because Covid it's just easier to have it circle and know exactly what the customer wants vs trying to yell it over the counter.The place has a similar set up to a subway/chipolte where you have all the toppings and decide what you want. I hadn't been there before so I got a bowl off the menu that had things on it already that go well together. It was a spicy tuna bowl.. it has a lot of things.. again I'm not super familar with it all but I would definitely go back to try more. The tuna was sooo good! It had pineapple on there too. I would have never chose to have that together but it really worked!

On a journey to try out all the poke places in Newport News and decided to try out Poke Surf today! I appreciated how they had lots of topping options with crispy onions/garlic, nori (seaweed flakes), tempura flakes, etc. I think their protein, sauces, and mix-in ingredient options are pretty standard. The portion sizes were good but I feel like other places provide a higher protein to rice/topping ratio at this price. I got the poke salmon today and I enjoyed how the fish was indeed marinated with the poke sauce. Their spicy aioli and ponzu sauce (my go-to sauces) were pretty good as well! Overall yum poke but I wish the service was a little better? When I walked in, it was unclear to me that I had to write down my order and hand it to staff. There were so many signs and the staff at the front just watched me struggle to orient myself. Another customer made the same mistake!! When I was done, I was confused where to drop of the utensils and plates, and the staff were not the most helpful/friendly when I asked :/

Great location next to Christopher Newport University, along a food strip mall especially a boba tea place. Get a menu, circle what ingredients you want in the poke bowl and wallah - too easy! If you're undecided then just pick a bowl from one of their Signature bowl. Fresh ingredients and generous on portion BUT next time I'll have to say hold off on too much sauce. It was drenched with sauce and it kinda mellowed the fresh taste. However it was still delicious! Hope to keep coming back to this location. Oh yeah! Did I mention boba tea next door...hahaha. Highly recommend Poke Surf!

**OLD?? GRAY SALMON** So incredibly disappointed not just in the issue but also their attitude in resolving it. I ordered a poke bowl from here via GrubHub and it arrived in the estimated time frame, and as I took a bite something was super off. The taste itself was fine but the texture was EXTREMELY slimey. Coat-your-mouth-with-slime type slimey. I spit out the bite and saw nothing wrong so I convinced myself to take another, and boy do I wish I hadn't. I inspected the bite thoroughly before eating and it was fine, I figured maybe I just got a weird combination of extras that made a bad texture. Nope. Two or three bites later, again, just terrible overwhelming slime. I then decide I can't eat any more and start picking through looking for anything out of the ordinary. This is raw fish, after all. The tuna looked fine and a few chunks of the salmon looked fine... and then I found it. All of the smaller chunks of salmon were grayish on at least one side, almost as if they took a previous days fish and chopped it smaller and added it to supplement the days fresh supply.I immediately fished out a few of these gray pieces and took a few photos and called the restaurant. I will get my refund from GrubHub, so I wasn't after anything *from* them, but I wanted them to know, so they didn't have this happen to others. When I explained the problem they asked several times which fish it was, and then told me that was impossible as they cut the fish fresh every morning. I told them I had photos and can assure them that the fish is gray and has an awful texture, mixed with some that was "fine", that it may be cut "fresh" but is definitely not good. I then heard laughing and them again telling me that's not possible and they offered to make me another bowl. I asked them if they weren't going to acknowledge that an issue was possible why would I want a bowl from the same stock of fish that I had just called about? They then asked if I wanted to place another order or what. Attached are photos of the fish. Really, really disappointed that not only was such a gross mistake made but more so that they refused to even attempt to correct it and instead gaslight about it even being possible.I've gotten bowls from here before that were great but with this issue and their refusal to even acknowledge it, I cannot possibly take the chance again and feel it's only responsible to leave this review warning others. Ordered around noon on 2/24/2023 from the Newport News location.

I have been her a few times and each time my order is incorrect even though I fill out the card. I do not eat tuna. Every time I request all salmon and the staff every other time uses tuna - as shown in the photo. While the food is decent, staff is not customer service oriented and doesn't seem to pay much attention.

I really enjoyed my bowl, just wish the employee was a little (or a lot) friendlier...if you're going to work people, maybe make it a nice experience and interaction. Unacceptable. She also did not get my order correct, even though the process is to circle your choices...luckily the food was amazing.