Pilot House Inn

Never actually got a chance to order, so can't speak to the quality of the food... or the water.

Worst customer service and Buffet. My family tried giving this place a chance after four times coming here. First, the elderly woman waitress is awful at doing so disrespectfully. Every time we' ve came she never greets at the door but will look at you when you come in. Second, the buffet they have never is fresh but only one time when the food is put out. The only time I've seen it replenish is when I came and ask the waitress are they going to put out such n such. Easter Sunday which was yesterday my family tried this place again same vibration the elderly lady not speaking but a smart ass. This time the Buffett wasn't replenish with chicken had only two pieces in the tray, crab cakes not cooked thoroughly, oysters cooked fast and not done to much grease. Charging people $28 per person but no food was replenished and fresh . We asked the elderly lady where is food on the buffet she brought us like 6 crab cakes way to many that was out in the microwave. Why wasn't it put in the buffet but served it to only us. The crab cakes were not cook thoroughly falling apart. My husband asked about carrot cake because he wanted a slice but the elderly woman was smart out the mouth. He was saying its three hours left until you close but u keep saying everything is out when we just arrived there so why would you let us walk to the buffet. She should of stop and ask are you ordering from menu or buffet if your out of everything. Why still take the $28 from someone when your out of everything an she was taking the carrot cake tray with a penny sized piece of cake on it and asked my husband if he wanted it. This can't be serious . We were going to place a menu order but the elderly is not a friendly woman nor does she speak without being a smart ass disrespectfully. When u get up and age you are who you are but when you are working around the public at least have a better Ora. Myself and my family came to the conclusion that we will not pay and be around a place that treats us like dung period! Respectfully!!!!Sincerely,Juan & Tanja

Came again for mothers day buffet, 2021. Lunch buffet, it was really busy, but everyone was doing their jobs in getting people in and out.Rib Eye - B. You had to ask for a rare piece, but it was good. However, it was also cold.Deviled Egg- A. I really liked these, they had a nice tang to them, without being dry or flavorlessShrimp Salad B. It was ok, It had a little bit of spice to it, but not much shrimpTarter sauce was amazing, I think it might be homemadePotato Salad B. I liked the flavors, but they could have added some more, as it was a little bland. I would come back for another buffet

Know these folks personally, but I'm gonna be very honest. The female owner is very rude. The rooms are very dirty, as of right now I've killed 2 spiders and a water bug. The curtains do not block sunlight at all and are very sheer. There is a switch in the room that you would assume turns on a light? Nah. It cuts off or on power to everything in the room. I had to buy a Swiffer Duster and take it to the room. I'm staying here to get out of a mold situation at home and honestly expected it to be much cleaner. The Wi-Fi? Literally the worst Wi-Fi I have ever used in my life. I told them when I stayed here last year and they didn't care obviously. They need to clean the rooms better. Period. It's nasty.

The Rooms Smell of stale cigarettes. As soon as I got there I saw a few tenants trying to get a spider out of their room. The fact of "Free Wifi" is a joke. A friend of mine said that there were roaches. My bed had a hole in the covers. The Sink Leaked when i turned it on. The same tenants that were getting rid of the spiders were checking me out. The only good part was the person at front was very nice. She gave us the name and number of a place that delivered.

We must have caught these folks on a bad day. The roast beef I ordered was not available, and the cook did not tell the waiter it was not available until 15 minutes after I ordered it. The barbecue I then ordered was terrible. The vegetables are out of a can and somewhat mushy, and there was no sour cream for a baked potato. The waiter was apologetic, but it was not his fault. I have breakfast here four or five times a year, and it is always good.

Pretty decent crab cakes (if a bit heavy on mayo) and good clam chowder.

this place gives new meaning to the term "southern hospitality" you can get a delicous home cooked meal or nice comfy hotel room at unbeleivable low prices. the service is always excellent and i leave there each time feeling like i just visited my family back home. be sure to stop by and see mrs. bonnie and her family and you will leave feeling like they are a part of yours.