Patriots Inn

The front desk was not very welcoming. The staff is officious more than friendly. The checkin is late for a hotel (4 PM), early for a checkout (10 AM) and when you request a later time, they will give you only a half-hour. During Covid there is no room cleaning, but the prices are the same compared to the past despite the fewer staff.Otherwise, the room itself is a good size.

Please know the check in hours are for real! Other then that this place was great. The beds were comfy and I loved the homey feel. The living room was so nice with a fireplace and table. The bar was a nice touch for keys and my handbag. The shower was huge. We would definitely return. The only sad thing is our DVD player did not work and we really wanted a movie night after a long day.

This place is unbelievable, we booked a stay at patriots inn and we were not informed by patriots inn or the third party that this place closes at 9pm. You can not check in after 9pm just so you know if your thinking of coming here. There was another family in the same position as we were because we both happened to arrive at 11:30 pm.I called the manager Tonia ( I think that's her name I'll correct in the morning) and she basically said not her problem, we should have been informed call the third party, I told her we drove for twelve hours and have no where to go. Not her problem sorry is what we were told. Go find somewhere else to go. Ok my family does not matter!!!!All other hotels in the area were booked. I know businesses have their policies, I run a business myself, and leaving families outside with no where to go is un acceptable and poor policy. There should be a contingency plan for late check ins or the manager should have come and helped. I would never treat a client in this manner and I think it's so crappy that this is how this manager handled this situation. I will never come to this place again and our stay is just beginning here, let's see how this week goes. Night from the patriots hotel parking lot. Sincerely tired and angry.

Had reserved a room a couple weeks back. Was supposed to spend a night but due to an extreme health issue with a pet who suddenly needed a tube inserted in her neck and to be fed through the tube every 4 hours, it is impossible to travel now. We've just spent a heck of a lot of money on the cat whose chances of survival are actually good but the hotel doesn't allow pets and refuse to be reasonable to refund us a lousy $154.00. I have no problem providing proof of our pet's current situation but still no. I will never consider staying here or any of the properties belonging to this group. While one likes to think that you won't have to cancel, unexpected crap happens. Keep this mind if you think nothing bad will happen to you and you won't need to cancel. It's simply unacceptable especially when proof is handy.

The Patriot Inn is a timeshare that is conveniently located near Colonial Williamsburg, Jamestown Settlement, Yorktown Victory Center and William and Mary College. The staff is very professional and eager to assist. When you check in they offer you a welcome packet with a summary and directions to all of the area attractions. You are also given a run down of the local eateries. The suites are newly renovated and extremely comfortable. Our suite has a kitchen, living room with an electric fireplace, a bedroom and two bathrooms. Everything was clean and in perfect working order. Housekeeping services are offered twice a week.

What a great value! We stayed in a 1 bedroom king suite which was nicely furnished, very clean and well stocked with essentials for your kitchen. The great part was having 2 bathrooms. The bathroom off of the bedroom offers a giant stand up shower and there is a standard tub/shower in the bathroom off of the kitchen and living room area. The couch is a sleeper sofa so this suite could easily sleep 4 people. We will definitely return! There were flat screens in both the living room and bedroom as well as a gas fireplace in the living room. Its conveniently located right next to ihop for breakfast and tons of other restaurants and shops. Traffic was a pain, trying to make a left (there is no traffic light and majority of your food and shops are to the left) but no complaints other than that.

Don't stay here. Check-in ends at 7 pm (the current time is due to COVID, I think it's 9 pm normally). We've stayed here 3 times. The first time was ok, but the last 2 haven't been great. We've had issues with the kitchenware not being clean and having chips/nicks. The coffee tastes like dishwater. Our shower had no shelf on our last visit, and the lip from the shower floor to the bathroom floor was almost non-existent, so water got all over the floor when we took showers. Finally, the manager told me that she would issue a refund for our stay. I don't know if she did the math wrong or what, but she said she would refund 25% of our $273.32 total to make our total $165.17. This is incorrect, but since she promised us a refund of $108.15, I felt that she should deliver. Unfortunately, when the hotel didn't issue the refund, Expedia was only willing to authorize the 25% refund of $68.33. I emailed her asking for her to refund the proper amount, but I never heard back from her, which caused me to contact Expedia a second time today. Expedia issued the 25% refund and gave me a $50 voucher. I LOVE going to Williamsburg/Jamestown/Yorktown. I've had amazing service at many of the hotels, restaurants, and shops there. I would not stay in this hotel again even if my stay were free.

Hello,Upon entering this room there was a faint smell of urine. Once we got cleaned up for the night my godson pulled the sofa out and noticed that the smell got stronger which should have been no surprise since the sofa itself was already filled with stains. There was a urine stain on the end of the mattress pad that fits underneath the mattress so I tried to clean that but the smell didn't go away. I called the front desk and no one was available as it was after 9:00 p.m. We removed the mattress pad and just placed it on the floor by the door figuring that we would get a fresh one the following day.  Once the mattress was exposed, we noticed horrible stains which looked like bodily fluid.  Although we were unable to ascertain whether that was actually bodily fluid or some other type of liquid, it was disgusting as well as a health hazard and should not have been there. The next morning, I went up to the front desk and spoke with Imani. I do appreciate Imani's understanding and immediacy in getting us a replacement mattress and linen but this whole thing was quite troubling to say the least. She also asked that I email her the photos along with emailing it to the Patriots Inn formal email address which I did. She had stated that a manager would reach out but no management ever did. It shows how little they care. DISGUSTING!

Patriots Inn, large parking lot, nice size pool, the units are good size, but only one elevator, gets a bit busy on check in and check out peak times. Nice security setup with access cards to get into your building but didn't see any cameras in the hallways.The rooms are very clean and modern, only had 2 minor issues with the room I was given....only had one bar of soap, not enough for a week's stay. The garbage was never removed from the last guest that stayed in the room. There were three TVs in the room, all are quite small. The water pressure was excellent considering I was on the top floor. There is a washer & dryer on each floor but no detergent available.Would definitely return to stay here again, it was very quiet, who doesn't like that?

Clean and friendly people. Enjoy the fresh look and clean lines. Doesn't seem like much but a Big Bang for your bucks!