Ocean's 24

The woman at the desk last night refused to give her name. She also refused, at first, to allow me to stay because I did not have an ID or credit card on me. The establishment took my money and gave me a confirmation number. But again the women at the front desk was unhelpful, to the point I had to BEG to get into the room I had already PAID in FULL for. She did give me her email, which I will not use. I am requesting the contact information of the owner of this establishment before I pursue further legal action. Thank you have a good day.Edit: Also their TV does NOT work and they charged $350 for ONE NIGHT.

The only thing good is the proximity to the beach.Don't rent here unless you can foresee the future. We had 3 out of the 6 of us get sick the day before. I called to request a refund but they refused. Even booking.com contacted them and said they would waive their commission if they would allow us to cancel and they still refused. I thought with COVID and everything they would agree. So only 2 of us went when we could have gotten a room somewhere else A LOT cheaper. Every time we would walk by I was getting starred at and watched by the guy at the desk. They also failed to mention in the advertisement that parking is 2 BLOCKS away. (Crossing Pacific Avenue at an intersection without a light is very dangerous.) There's only one ice machine in the office and they have to give you the ice, which isn't much. The beds were very uncomfortable and the pillows were horrible. There were other issues with the room. The building looks like it's going to fall down. $318 for ONE NIGHT for this?? Don't do it!

If you're looking for a nice clean hotel to stay at in Virginia Beach I recommend Oceans 24. Raj is very helpful and accommodating. He greeted us when we checked in and even walked us to our room to make sure it was ok for us and to make sure we had all that we needed. He made sure we always had a parking spot to come back to anytime we left. The only thing I didn't like was there is no elevator and the stairs are step. Also even though we were ocean front we couldn't see the ocean from our 2nd floor room. We had to walk out on the deck to see the ocean. These were minor problems compared to the hospitality we got. Another bonus was is the hotel is pet friendly. It's nothing fancy but it's clean, it was close enough to walk to most places we went to. It had all we needed. We will definitely go back.

If i could 0 stars i would. No provided front desk service. It's not even a front desk... there is a bed in the room behind the "front desk." No one on duty overnight, and it's listed as 24 hours. Stains on the beds, couches, and walls, ranging from white, red to yellow. Damp sheets in the drawers, no extra toilet paper, limited parking. Very hard to get ahold of the owners.