Newport News Inn

Do not except what their website say, no internet, no coffee maker, microwave and refrigerator sub par. On the plus, the housekeeping staff very nice.

This is the worst stay I ever had I don't understand the bed sheets with the build up bed bugs they act like I was part of the reason why they we're in the folding I was so discussed me and my man wanted to leave after we spotted the problem and they said they don't do refunds after 15 mins plus it was dirty and dark in the room and the bathroom was the size of a coat closet so disrespectful

Zero stars! Not one! and I needed to make a page just so people would know not to book here! I made my reservation through a booking website, there was some sort of glitch after my reservation was completed, and an automated email was sent saying the reservation did not fully go through and to email the hotel. I emailed asking what I should do to complete the transaction or confirm booking. A manager replied saying my booking was confirmed and the price that it would be. A week later, after a full night of driving, I arrive at the hotel expecting to find a room. Instead, the night check-in clerk informed me that I had no reservation, and when I showed him the email he said that was not a real reservation and told me if I wanted a room I should have booked one online. I explained the situation and he repeated that I should have booked online. At this point, I just want to sleep so I ask for a room. He says I can have one for the night but there were no openings for the next two nights (which I booked) and that I had to pay a higher fee, as it was a "walk in" not a reservation. Aside from this rude manner in which a technical difficulty became my problem, the room was filthy, smelled of smoke and a headache-inducing amount of perfume (supposedly to cover the smoke), and cramped. When I went to crack a window, I found that there were no screens. The website advertised free Wi-Fi- however, I have been unable to connect. DO NOT RECOMMEND UNDER ANY CIRCUMSTANCE.

This place was super cheap. Rooms are clean and smell so clean when you walk in. We stayed here last minute as the place we originally booked was infested with roaches. The man at the desk was friendly and check in was easy. It is a basic inn, no amenities. But for the price and for what we needed, it was perfect.

Absolutely disgusting. Came tonight and had to ask for a refund as soon as we entered the room. Headboard was covered in some type of food/sauce. It was on the sheets and comforter. The clock on the bedside table had a layer of crud on it. Smelled damp and musty. Everything in the room felt sticky. They did give us a full refund without any issue.

I found the rooms decent and clean, especially for the value. No bugs as previously reported. Mattresses had nylon bags. Room smelled better then the last hotel I stayed in. I'd stay here again.