Navy Lodge Norfolk

No availability for military members PCSing nothing's worse than getting stranded on a base to find out there's no vacancy anywhere. I feel like they should focus more on having active duty, military rather than retired.

Showed up after reserving rooms for 10 people. Didn't have rooms half our group when their manager already approved them through emails. Instead of making it right, they told us to come back two days later. The hotel manager told us she would check her email tomorrow and verify if we were telling the truth or not. Clearly they already checked the email and seen they fucked up. So sick of crummy ass service for military.

This Navy lodge had a lot of good amenities. I liked the variety of things in the store, the vending machines and laundry were card operated. Comfortable room.Only thing I wish theyd improve immediately is the gym... very lame. Especially for a military facility

This hotel is really nice. The staff is great and friendly. The rooms are really clean. The only knock on it is the WiFi here is worthless and undependable

Great hotel. Very clean great for big family's and family's with children and pets and beautiful newly renovated rooms and very nice staff.

It's decent, I've been here 3 days and it's already making me want to go home sooner. Staff isn't very reliable with information especially regarding the fact I had asked about the washer and dryer. Guy upfront says cash only, there is a change dispenser upstairs. I go to the bank and back come to find out there is no change dispenser and wasn't informed we could use Apple Pay lol. Nobody has come to tidy my room or provide any customer service. Breakfast is okay, bagels are like biting into drywall but we ball I guess. If this is a last resort sure I'd get this place again, thought it was only convenient because we are service members..

The bathroom was dirty the towels smell like poop there wasn't shampoo conditioner but they did have Netflix so i gave them that

Stayed here for 10 weeks and had a comfortable visit. Front desk staff is amazing - helped me with everything I needed. Breakfast was great and the mini exchange in the lodge was nice to have. The gym is small and only has cardio equipment but there are two gyms at the base across the street.Room was clean, internet was reliable and the staff assisted me with everything I needed. I would stay here again if I had work to do on the bases nearby.

Breakfast: not much of a selection. the only hot items are those that you prepare yourself. mostly pre-packaged items like yogurt, avocado slices, and hard boiled eggs. the rest is bread or waffles that you put in the toaster.Room: had bed bugs. did not notice it until a day later. not worth calling the hotel over it. just won't be staying there again.customer service: front desk lady was short with me. couldn't blame her since it was 11:30 pm at night and she was the only one there. location: the only positive thing i can say is that it's across from the naval base.

Pet/animal odor is disgusting and unbearable. The rooms look clean but the animal odor is nauseating.