Guest room
Clearly Blood. THEY call it "cleaning supply".
Moldy, dirty shower
Room view
The room
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Property amenity
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Exterior of the hotel.
Chuck K.
May 3, 2024
Do not stay here. They charge 15 bucks per night for you to park your car overnight. What kind of low rent bullshit is that? That's some fleabag motel crap. When we questioned that, the girl at the front desk was rude af, basically said tough titty. She seemed like she'd be familiar with fleabags. They also put a $250 hold on my credit card that was not explained when we booked the room. We ended up going to another hotel for the last 5 nights of our stay in VB. Room we had was fine but our neighbor had a couple of roaches. There are much better places in VB for around the same price, I'd highly recommend one of those other places
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Cheryl S.
Nov 26, 2023
Pay $15 a night to park. Indoor pool being repaired, gym being repaired. Breakfast sub par. Tried to change a date since I made an error and they wouldn't allow me to. Bathroom dirty. Just try another hotel.
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Lyn E.
Jul 28, 2023
I have to start this review with simply I have never been to Virginia Beach before. I came here from Las Vegas the city of hospitality and hotels. This is my first night of a four day trip to see my son who is stationed here in the Navy. Do not stay here, yes the booking.com reviews are great room's breakfast etc. the truth...the only thing great was the poor guy at the front desk trying so hard to be accommodating to everyone with nothing. No towels available no extra pillows literally a sign at the desk saying they are short of staff leave your trash and towels outside no breakfast like the reviews stated nope this place is a mess even the elevator smells, bed is a rock the 2 pillows on it equal one rust in the tub??? . I'm confused as to why I'm being charged 1400$ for 3 days in this mess if you cannot accommodate your guests don't book them. Stay away
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Cheryl S.
Dec 18, 2023
This hotel has gone completely downhill!When I stayed here last year they were great, this year absolutely horrible!1) They are deceptive and deceitful in When you call the local number to make a reservation, you get transferred to a 3rd party site without your knowledge or permission. Fees are not fully disclosed and are listed as taxes and fees, that's it. Then adding insult to injury, they charge you $15.99 as an administrative fee without your consent. Forget about getting any kind of Itemized bill, they don't have it at the hotel and the 3rd party site WON'T give you any breakdown at all. 2) They now charge to park in their lot. That wasn't there before and there is free street parking and most lots don't charge this time of year. I got my parking comped this time cause I made a stink.3) Their breakfast is nothing like it was last year. 4) The fitness center is still out of service despite it being listed as having one. It was down last year too.5) 2 draws close to the ground for your clothes and that's it. No bathtub but a moldy shower that looks horrible. 6) The refrigerator and heating unit were loud and banging throughout the day and night.7) The entire hotel reeks of Marijuana, and not just a little.8) Overall, the hotel is dirty and disgusting.I tried to deal with the financial aspect of this at the hotel but they claim they have nothing to do with the billing. I called corporate and they transferred me to the 3rd party group. I tried to talk to them and they didn't give a single rat about my complaint.My recommendation is to go to one of the many other decent hotel in the area like Best Western or Holiday Inn, Hyatt or any of the other nearby cleaner and less deceptive places.
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Lisa G.
Oct 3, 2021
Decent spot. Clean. One block from the oceanfront. Continental breakfast. Good temperature control in the rooms. Refrigerator. Good hot water with good pressure.The elevators are SLOW. One of the first floor bathrooms was a mess (literally) and the other one had no toilet paper, so I had to go all the way up to my room on the fourth floor.
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Ester K.
Apr 21, 2022
Just awful1. Dirty floor (crumbs, hair, sand, dust)2. Dusty air to the point my family and I had to take allergy medicine.3. Bed bugs4. Blood in the bathroom which they said was "cleaning product", but didn't clean it... makes no sense. 5. Tv wasn't connecting to the wifi (so no Netflix, YouTube, etc)6. RUDE and AWFUL communication skills by multiple receptionists and maintenence guy. Maintenence guy came in without warning to try and "fix the tv". He literally unplugges the tv and plugged it back in then left with an attitude... attempt failed. 7. I have attempted to speak with the manager, but couldn't reach her so I called corporate, but couldn't get help.Pictures uploaded.
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Rich K.
Mar 16, 2024
Dirtball heaven. We stayed because of the reviews on other sites and looking here, i can see a huge difference. The AC is loud, the rooms are dirty, you can smell pot in the hallway from someone, the elevators are trashed, front desk staff is bothered when approached when approached. They are not happy to be here working or having people talking to them. Imagine that, the hospitality field. If you want to stay somewhere nice, don't choose this place.
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Cindy O.
Jun 21, 2024
We ha e been coming for 7 years at least once sometimes twice a year...so many fees that we will never come back. Parking and pets have been the extras the last 2 years but this year I got charged 800 dollars for smoking fees for vaping in the room. This is ridiculous.
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Nancy D.
Jun 29, 2024
If i could put a no star i would. Start with the not telling me about havimg to pay for parking on their own lot is ridiculous.Add to the fact the housekeeping lacks.....from the dirty floors to poorly made beds. Lets add how the tub was dirty upon check in and the disgusting green mold under yhe edge of the sink. Days of no syrup for your wafflesCoffee was hot and good first day at 6 amRest of weel coffee was horrible amd taste like it was sittim out for daysGirls at front desk were rude except for one who was very pleasant.Bosts a family environment and quiet hours after 11 yet the constant slamming of the door next to me at 1 am is horrific mind you im on the first floor just feet aeay from front desk when i eventuantly went to front desk tje lady acted like she had no idea Honestly its the dirt for me hallway with trash on floor the filter in airconditioner hasnt been cleaned the tub being dirty mold under edge of sink Charging 15 a day for parking on your own lot..Simply disgusting. Last time i will ever come here
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Hunter H.
Nov 30, 2023
The bathroom is extremely small. the door hits the toilet so it only opens up 60% of the way. in order to access the shower you have to open the door, squeeze in and then shut it to get to the shower. One night after the gym I get back to my room, turn the shower on and there's no hot water. next night I wake up at 1 am and opened the toilet seat to see a small cockroach. it's a comfy bed at least.
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