Konikoff Dental Associates Edinburgh

My husband and I recently relocated to the area and had a difficult time finding a dental office that accepts Tricare dental insurance. There are actually 5 offices near our home and Konikoff is the only provider to accept it. I am so grateful!As a hygienist of many years, I am very picky and critical of dental service. My appointment at Konikoff was wonderful! They are very thorough from the receptionists to the treatment area. My hygienist Autumn, was knowledgeable and funny. It felt more like we were old friends catching up than an actual dental appointment. I don't have dental anxiety, but if I did, she would have put me at ease. I would recommend Konikoff to new and existing members of the Chesapeake community. They value the patient and it shows.

Sooooo.... I hadn't been to the dentist in 7-8 years. The last time I'd been in that chair, my hygienist made me feel like the most disgusting person on Earth. I was so embarrassed, I avoided the dentist for all that time. Well this year, I thought I'd get over that, and GND's "shame-free" environment just seemed like the perfect fit!Roberta was so great at explaining the process, calming my nerves, taking care of my insurance and actually getting me into the office for this huge milestone of a dentist appointment. Before we did any work, she gave me a treatment plan with the price schedule outlined, so I knew what I was getting into financially as well. On the day of my first appointment, before I ever got to the chair, I sat down with Dr. Niver and Krishna to talk about all my dentist horror stories, my expectations, and my wildest dreams as well. I was almost, ALMOST, moved to tears by how genuinely understanding they were. Not quite, though ;)I had two deep cleanings, with scalings and root planings (I hope that's the right terminology!), and both were super easy. Krishna got me nice and numb, and I didn't feel a darn thing. 2 weeks later, my gums look like they did 9 years ago. Amazing work, and I can't WAIT to go for my follow up in the next few weeks. That's right, I actually LIKE the dentist now!If you're scared to go back to the dentist because it's been so long, THIS is the place you need to be.

TERRIBLE! RUN! They will break your teeth, and not take accountability! I am told this is UNFIXABLE! Do NOT trust this place with your smile! Before and after below!!

I've finally decided to give up on Konikoff after giving them every benefit of the doubt and truly trying to make it work since I don't like switching providers. Red flag went up last year after seeing a certain hygienist and getting lectured at every...single...appointment. You need this, you need that, you need to do this, you need to do that. Enough already. I then requested a note on my account to never schedule us with her again. The next one I got also lectured me. I tried to brush it off and even requested another note put on our accounts to stop lecturing us. Our most recent visits, mine was okay, but they told my 16-year-old son that his teeth are going to fall out if he doesn't start brushing better. I totally get it, but I have never in my life, even as a child, had a dentist tell me my teeth are going to fall out. He was really upset about that and how the visit went overall for him. My 19-year-old son just had his appointment and told me they told him the same thing along with some other negative things, and he was also very upset and scared to death. After sharing my experiences with him about the negativity and constant lecturing, he said he also overheard conversations of patients next to him in which they were being told this is wrong, that is wrong, go see this specialist, etc. I completely understand that we need to know if there are issues with our teeth, but again, in all the dentists I've been to throughout my whole life, I have never, ever experienced such negativity and lecturing as I have with Konikoff over the past four or five years we've been with them. I have to trust my gut instinct in thinking something just isn't right here. We will be canceling our future appointments and seeking care elsewhere. And, no, I don't want to contact the office directly because I've decided our relationship with Konikoff has come to an end.

My son had a procedure done back in July and was charged $132.90 as a co-pay. Later, the insurance company sent a statement showing that the payment from them to Konikoff Edinburgh was $168 out of the negotiated $240 charge. According to the insurance company, patient responsibility is $72. I contacted the Konikoff office and asked if they agreed with this and, if so, what was their plan to resolve this and return the $60.90 due him/us. It seems that the office believes it's my son' responsibility to contact them to discuss. It seems that since it was the office, Konikoff Edinburgh, made the error, they could simply credit his card with the amount. I've sent follow-up emails to the office manager and have only received a response the first time, stating that her insurance person would look into it. No further replies. Bad show, Konikoff, bad show.

The staff was very friendly. They made my son feel very comfortable and at ease with his procedure. I would definitely recommend!

Can't say enough about how truly fabulous this office is. From the start they make you feel at ease by getting to know you as something than just another patient. They take an interest in each patient with a sit down conversation before you even get into the chair. Every effort is made to calm any nerves that you might have. Throughout the examination and cleaning they explain exactly what they are doing and why. They also tell you what they are finding. If there's anything that your insurance might not cover, i.e. Fluoride, they inform you of that and what the out of pocket cost is if you decide to do it anyway. The atmosphere is very relaxing and reassuring. Can't say enough about how great the experience was.

Everyone I encountered was very wonderful, knowledgeable and helpful. (Especially Krishna!) Updated technology, reasonably priced (even without dental insurance) and had a very personable and at-home feeling. Thank you for taking care of me & my smile!

Im upset because my husband had to have alot of work done to his mouth and sometines its hard for him to get days off he works monday thru friday 730 am to ??pm and i was in about a month ago to get my teeth cleaned and the girl who cleaned my teeth was real nice and helpful...so when my appt. Was over i went to reception desk to get ny husbands next appt. Straight cause he still has 9 cavaties and other things...so I explained to her that he needs advance time so he can take off. He had been calling but she mentioned her computer was down when he called...so she handed me an appt. card dated may 4th 230 pm for my husband...great he has a month to ask off work! So appt. Comes today and he went in and lady up front saud your appt. At 3 so come back or wait...ok so husband came back early again like 255 and she said oh you dont have an appt. Today???? I called the office i was furious because we need the money he lost taken off 5 hours early from work to go to appt. And me and receptionist talked a good 10 minutes at my appt about his work and taken off.. so u said to her on phone call whats going on and asked her do you remember talking to me and handing me appt. Card..she said i remember talking to yoy but dont remember makung appt.??? Im baffled by this...all she could say was im sorry theres nothing i can do....i said can you fit him in...no they had no spots...so i made another appt fir next friday may 12th.. alsowhen i waa at my appt. Last month for my 6 month checkup i got my teeth cleaned...and was not seen by a dentist after cleaning.. they said they were looking to hire a new dentist and there was not one there that day...i really liked the girls here especially the girl who cleans my teeth...but im so disappointed in things that have been going on at this location which is chesapeake,va edinburgh commons. Thank you for listening to my concerns...i want my husband to have healthy teeth.