Same bug in front room
Worst sheets EVER!
Chip on table chairs
They evidently don't dust the tops of the windows despite the fact that you can see them from the upstairs balcony
: a huge hazard, especially since we have kids ... unacceptable!
Mark on wall
Spray I brought from local Walmart
Old furniture chipped up
I was told going to have 4 star Accommodations
A burned kitchen countertop
Of the bug found in front room
A broken picture
A fire alarm hanging in the main bedroom
Antwan W.
Jul 22, 2024
The worst timeshare presentation ever. They pressure you at every level. Amenities here are limited.
Read More
Kyra H.
Aug 29, 2024
Spent 7 days at King's Creek which is now owned by Spinnaker Resorts from August 11th -August 19th. Check in was a breeze, however that is where things started to fall apart; the warnings were on the wall. When we went to our apartment for the stay I quickly noticed that a deep cleaning was needed. There was hair in the bathroom, in the floors and then I noticed that the dryer door was open and the entire vent portion was missing. I requested a vacuum which took 4 calls and 2 days to get. After a through cleaning I felt better but checking in Sunday, on Monday morning I was woken up at 8:13 am by the sound of a drill going into the sidewalk. Right outside of our unit they were having the sidewalk drilled into and it was marked with a yellow paint as if gas lines or some type of work was about to take place. I was unable to rest nor sleep in due to this until Tuesday when I finally called and reported the incident. Its important to note that this was not fully addressed until I got a nail in my tire Monday as I was parked in front of the sidewalk where the work was taking place due to no more open parking spots. When I realized that my car tire was going flat I quickly called them about the work being done and spoke with Donna in the front office who stated she was unaware that work was happening. She then said she would have someone from facilities call me. I received a call from Kevin who stated that he wold speak with the contractors. Kevin was extremely helpful and called me back in the presence of the contractors who stated it is very possible the nail was from their drilling. The y offered to pay for my tire to be plugged and even sent me the address of where to go. I had my tire plugged for $51 and was told to drop off the receipt to the front office. I did along with the nail in a baggie and was called the next day and told I could pick up the money for the patching of the tire by noon on Tuesday. At 4pm on Tuesday the funds were still not available. By Wednesday they called and asked why I had not picked up. I picked up a $25 gift card which was not the cost of my tire. I have since attempted to use the card 6 times all of which have been declined. When I brought this up I was told by Donna that the property manager made the decision that this was in no way their fault nor their contractors; mind you no one ever told me this. This was shady and very unprofessional. I was told to stay at the Colonial next time. Will not return nor recommend.
Read More
S P.
Feb 17, 2024
Breathtaking absolutely stunning. We got one large unit with two bedrooms, two bath and a pullout sofa, huge kitchen, huge living room, eating area the bedrooms are big the bathrooms are big everything was beautiful, clean and modern. It had an attached apartment like an Inlaw apartment for my elderly mom so she had a walk in. She also had a Jacuzzi a huge bedroom. She had to pull out a little eating area and a mini kitchen they we were all decks around the people were wonderful they were activities, and of course, for us so much to see in colonial WilliamsburgBoth units had stacked washer and dryers that worked perfectly
Read More
Janice O.
Apr 29, 2024
Stayed at the Estate unit and very happy with it. HOWEVER, strange place as NOT ONE jacquizzi tonight was working and outdoor pools were all cold. At 8:30 pm the music was blaring loud near the outdoor pool and only jacquizzi that supposedly worked according to the front desk. It was closed.They were clueless and really didn't seemed to care. The indoor pool was taken over by at least 12 little kids screaming around the pool with water guns. We retreated back to our unit and this time share property is a NO for me.
Read More
Lai Wun C.
Mar 17, 2024
I came here to claim my prize from a sweepstake in exchange of a presentation, and I had the most unprofessional and bizarre sales experience I've ever had in my life. The workers other than the salesperson were friendly and professional, I gotta give them that.Once I was greeted by the salesperson, he asked me a few questions about my jobs and stuff before the actual presentation, but his demeanor gave me the vibe that he didn't really care but just want to get his sales done. After the presentation was finished by somebody else (He was great actually), the salesperson came back and continued to ask me how I felt about vacations.Other than claiming the prize, the main reason I came here or trying to take away was for my mom cuz she's about to retire and like vacations, and I'm open to getting these packages myself but maybe when I'm in a better financial position in the future, just not now. I kept explaining to the salesperson but he kept going back to "Why", "You like vacations that's why you're here right?" And similar questions but in different words.At one point he said "So you don't wanna see the world and just die in Virginia Beach?" That really threw me off as if I didn't tell him I planned on going to Japan next year and I didn't share every vacation plans I've already planned. After all it's MY business that I don't want to/have to share, especially with a rude person who I don't know. He's saying stuff as if going on vacation should be everybody's priority and life goal, or else you're just gonna die unhappily.He ended up driving me to their cabins to view, probably as a protocal despite that awkward incident earlier, but boy oh boy I felt like sitting next to a lunatic and I felt unsafe. The dude drove recklessly(consistently accelerating on tight roads, mind you it's a quiet resort with up and down hills) and messed with his ac or whatever on his screen while driving, and when we arrived he just told me to check the cabin out myself, then we drove back to the check in center. Before we arrived, a person was walking across the street in the parking lot, and he purposely hit on his gas and stomped his brake like he was joking with the person. The person laughed and made a joke about it, but I don't think this is a normal behavior when you have a customer sitting in your car??? I don't think this is the funniest "joke" to accelerate your vehicle towards a pedestrian neither, regardless of knowing the person or not.At the end of this shenanigan, I was told to claim my prize upstairs and talked to some sort of representative about my experience, and I told him what happened and he was shocked. He asked if the salesperson told me about the price, which he didn't, the rep showed me the price at the end. It actually sounds like a great deal and I WOULD HAVE share it to my mom, but the salesperson is just too much.I remember during the phone call when I was notified that I'm coming here to claim the prize, the person on the phone told me that even though I'm not making any purchases, they want me to spread the words if I like them. Well now I'm spreading the words, if you love your life and time, don't come here!
Read More
Ron H.
Aug 20, 2023
Yes, we have read the mixed reviews. Our experience:A visit to Williamsburg following an Interval International search will reveal eight very nice properties (http://www.intervalworld.com/web/cs?a=1502&areaCode=232.) All properties are cited as "premium" or "select" properties. It may be difficult to make a selection that is less than congenial for your visit. Williamsburg like Orlando seems to have overdeveloped the timeshare market, and the odds of an exchange are excellent. We enjoy the sweltering Southern summers at the beach with an air-conditioned condo, but June, July, August, and September may not be the best months to enjoy the historical museum of Williamsburg.King's Creek Plantation is located one mile from I-64, and is very easy to locate. King's Creek Plantation is a development of modern "colonial homes" with all the comforts of the 21st century. King's Creek Plantation has taken care to replicate the smaller homes of Colonial Williamsburg with fire places, several porches, in-unit washers and dryers. Using OnStar GPS, all Williamsburg attractions are minutes away.The reception area is in extreme need of professional training. Check-in is efficient; however, the girls seem to be trained NOT to answer questions. Our check-in girl professed total ignorance of the WI-FI system and was "Hell-bent" on dismissing us to the "sales counter." The sales girls are equally unhelpful, and pushed a set of materials, and replied the materials held all of our answers. The purpose of the sales counter was to schedule a 9:30AM Sunday Tour, which has been set by "Sharon," the telemarketer. Sharon refused to return our call the previous day. In addition, a second sales girl was screeching instructions to a second set of guests, and her screeching is very annoying. We were told there were few available time slots, "and these slots" were rapidly filing.The experience is a huge turn off, and while saying NO, we were nagged to accept a sales presentation. Note to King's Creek Plantation: Knock off this annoying behavior. We own 12 weeks of timeshare, and trading into Williamsburg is very easy. Our holiday time is much to valuable to include a "sales pitch!"We own five Marriott weeks, and are fans of Westin and Hyatt. King's Creek Plantation offers very similar quality to all three of these properties, and King's Creek Plantation cottages are extremely pleasant. Actually, a professional decorator given a minimum budget might work wonders with this property.King's Creek Plantation cottages may be larger than the Marriott, Westin and Hyatt properties. King's Creek Plantation cottages are nicely decorated, and insist of a three-bedroom cottage. The three-bedroom cottage offers two decks, and a front porch. In addition the lockoff unit really is a nicely equipped condo with a full kitchen and independent A/C. The lockoff also has a built in washer and dryer as does the master condo.Once one survives the "crudeness" of the check-in experience, expect to enjoy a first rate Williamsburg Holiday. We recommend highly the King's Creek Plantation cottages. We have often visited during the Christmas season, and find the Colonial exterior and interior home decorations to be inspirational. We have adopted several of these colonial decorations for our own home. The December temperature is around 50 degrees and sometimes reaches 60 degrees.The Internet provides several sites for Williamsburg, and the site to visit is http://www.history.org/. The town of Williamsburg provides several period dressed docents, but will not often have as many period docents as featured on this website. Remember, Williamsburg is not another trip to the "mouse." I remind readers of this because several docents repeat the question from unprepared tourists, "where are the rides?"While the development of Williamsburg is due to an endowment from John D. Rockefeller Jr. (http://en.wikipedia.org/wiki/Colonial_Williamsburg#Dr._Goodwin_and_the_Rockefellers) and others, operating expenses are dependent upon ticket sales. Visit the following site to learn more about ticket purchase:http://www.history.org/visit/planYourVisit/ticketPlans/#capital.Yes, a family may wander the streets of Williamsburg at no fee, but an education will come at a relatively small price. Visit http://www.colonialwilliamsburgresort.com/dining
Read More
Spencer C.
Jun 10, 2024
First off, Kings Creek is a very clean, well kept up resort with great access to colonial Williamsburg, Yorktown and Jamestown. It is a great place to come with your kids. However, before you let a salesperson sell you a timeshare here, please read my experience as an owner at Kings Creek since 2009. I originally purchased a 2 bedroom unit in the 'Townes' for $10k which was for one week every other year. These units are like 2 story condos so they share walls, ceilings and floors. This wouldn't be a bad thing if the renters who you will be sharing this space with were considerate, or if the units were reasonably sound proof. Unfortunately, neither is true, as the walls are so thin and many of the renters ( who are usually not the owners) are very loud and rude, and you will most certainly be kept up at night. So in 2015 I spent another $10k to buy a timeshare in the 'Cottage' which are stand alone 3 bedroom houses. The Cottages are great, nice and quiet and my experiences were awesome. But in 2018 a salesperson talked me into spending another $10k for a 4 bedroom 'Estates' which are the most expensive properties at Kings Creek, and are very new and well appointed. I loved the Estates. But here's where everything went wrong. In 2021 while staying at the Estates my adult daughter accompanied me to the sales pitch an owner goes through every time (Kings Creek calls it an 'Owners Update Meeting' but in reality it is a marketing ploy to get you to upgrade your timeshare). My daughter went along with me with the sole purpose of stopping me from spending more money, but the salesperson whose name started with a 'J' told my daughter "Your dad has spent $30k and for just $10k more he can have two 2 bedroom units in the Townes and unlimited $400 weeks to stay anywhere in the world". Well 'J' is Kings Creek top salesperson and he convinced my daughter to go in with me and spend the $10k. Turns out 'J' had totally exaggerated the number of places we actually could stay for $400 , as the list was much smaller than he represented. So now I own two 2 bedroom units in the very loud Townes which I can't rent out on VRBO because everyone knows they are so noisy. When I asked a salesperson at my most recent Owners Update Meeting in May of this year (2024) if I could just trade in my 4 bedroom Towns and have my 3 bedroom Cottage back, telling him that Kings Creek / Spinnaker Resorts still would have made $20k off me, while I would be back where I was in 2018. The salesperson told me sorry but Spinnaker has invested a lot of money to update the Cottages, and if I wanted to go back to the Cottages it would cost me another $10k!! That pretty much tells me each of the $10k moves I made to go from the Cottages to the Estates and the Estates to the Townes were a total joke. And it would cost me $30k to get back exactly what I had in 2018! How messed up does that sound ?! I could not be more angry with the management at Kings Creek / Spinnaker Resorts.
Read More
O.S. J.
Sep 14, 2024
Very enjoyable stay, although it was due to personal loss in the family. Very accomodating, nice facilities, friendly and helpful staff. Grounds were nice. Unfortunately, our neighbors had younger children in their group who were not respectful to early morning or late night knocking on the outside door that was not immediately responded to by their family members. But overall, quiet w/outside porch and personal deck.Many dining, activities, and other offerings not far from resort.Welcoming and pleasurable stay. Look forward to returning.
Read More
Tracy B.
Feb 8, 2025
Disgusting staff unprofessional filthy will never go again there was food still left in the fridge from the next guest counters were filthy
Read More
Katherine C.
Feb 27, 2025
such a scam!!!! i was promised $100 gift card and a free trip and didn't recieve a thing! to add to this the presentation was promised at 90 minutes and we drove from vb and it ended up being 4 hours. plus the lady insulted me telling me i could cure my type 1 diabetes with "herbs" and i am pregnant and she had no regards for me telling her i was tried of walking around the premise!!! told me it was good for me to exercise pregnant, like wtf!!!!!!!!!!! do not invest in this property if this is how they treat potential clients!!!
Read More