Juan's Hampton Roads

We came in the early afternoon. The service was great, our server was nice. The food/drinks came fast. The prices are cheap and the music was nice. I tend to forget that this place exists, but happy when I remember it does lol

This plate $18 not enough beef worthy of the price on top of no pico de gallo and sour cream as inntially on the menu #Juan's Hampton Roads

Came here during national margarita day! They had great margarita specials, but the happy hour one was the best! Their frozen margaritas were delicious! We let the bartender choose our flavors.The happy hour menu was okay. The tacos were a big disappointment (dry and bland). However, the carne asada fries were a big hit! The fried chimmichunga was pretty good as well.We sat at the bar, our bartender was busy but attentive. The locals and regulars were super nice! All in all, we definitely enjoyed ourselves. Will definitely return!

I don't care what anyone else is saying, Juan's is still kicking it! Went there a week ago with my Grubbing Buddy, after not having Mexican in a while, and it felt like we ordered every favorite Mexican dish we could think of. A while back, at the same location in Hampton, there was a different restaurant that appeared to be doing well, but recently Juan's Mexican Café & Cantina was added to the owner's other two Mexican restaurants: Juan' Taqueria & Cantina and Juan's Rooftop & Cantina. I have not tried all of the locations, but we often go to the Mexican Café and Cantina because it is closest to us. They have an amazing Birria Ramen Noodle Soup which, surprisingly, I did not order this trip. Instead, we ordered a watermelon margarita (which tasted more like peach than watermelon but was good nonetheless), Crazy Elotes (corn), Fajitas Durango (shrimp, steak, chicken), rice and beans, ceviche, extra crema and tortillas, which was graciously served to us by our waitress, Aurora. We knew it was going to be too much, but we loved it all and knew that it would be enough to last us almost a week. Juan's is one of my two favorite Mexican restaurants, and we plan to try Juan's Rooftop option soon.

Food authentic and service was excellent. Some guests were extremely boisterous and no one seemed to do anything, which is the only reason why I didn't give them 5 stars.

I've given them multiple chance because the food is good but cmon Juan ! I never get all the items I order but they make sure to charge me for all the items . Don't add nothing to your order you won't get it . Tonight I ordered 3 tacos and it's two tacos in here and an empty shell of what was supposed to be a taco. I always order jalapeños and never get them. I ordered beans and rice got the rice got no beans. I want to curse them out because this is just ridiculous . If they make your order correct it's great but I didn't get a correct order yet. Either go and sit in the restaurant or join my complaint party

So first time here and came down with our coworkers. Johnathan provided great service and recommendations on food. I hit the Carne asada fries.We will definitely be back

Bland overpriced food. I ordered a burrito and not only did it have huge pieces of beef fat in it, the burrito was very bland. Everyone I was with was unhappy with their food. Portions are small and food was bland. Will not return

I had about an hour for lunch total, to include the commute, giving me about 40 minutes to get in and out of Juan's. At around 12:40pm on a Tuesday, it was a really slow crowd.It had a pretty cool atmosphere, an authentic flair if you will. I was seated and served quickly with water, chips and salsa, and promptly ordered a Birria Burrito. The burrito literally came out minutes later, and it was hot! I was excited as everything up to this point was worming out perfectly. Quick seating, prompt service, great attention to detail by the server...Juan's was killing it!But when I ate the Birria Burrito, it tasted more like pot roast in a flour tortilla with some sauce on it. It wasn't bad, but it was boring and bland, I was quite underwhelmed. To be fair, I live in El Paso, TX so I understand that getting Mexican food in Virginia isn't going to match up, but even still, I wasn't impressed. So this is a weird review for me because of that. Great location, very clean, phenomenal service, fun atmosphere...but the boring food got me.

Came here after a full day out on the water, so we were really hungry. We were seated and received water promptly, but our waitress was nowhere to be found. That was kind of the running theme of the night.I gave my girlfriend my order (a Corona and ACP) and went to the bathroom. When I came back, she was still ordering. The waitress didn't seem to understand English very well, which surprised me. Apparently, it was so bad, she messed up the drink order for my girlfriend and didn't even submit a dinner order for me. Later, after my girlfriend's entree came out, I was just sitting there, waiting for mine. The waitress eventually came by and asked me if I wanted to order food. Really?!? I ordered ACP and specifically said "Arroz Con Pollo", as I could tell that she was having some issues understanding us. She came back 5 minutes later and asked if I wanted chicken or steak. *Sigh*By now, I was starting to get upset. How long had this woman been doing her job? Because it was not going well tonight. I eventually got my food. Fortunately, the food was very good and arrived hot. We had Tres Leches cake for dessert (also very good), then the waitress disappeared again when it was time to get the bill. After 10-15 minutes of waiting with the dishes piled up, I eventually stopped another waitress and told her our "Police Woman" waitress was missing (she was dressed up for Halloween). The other waitress went to get her, we paid our bill, and left.Normally, we receive excellent service at any Mexican restaurant we've eaten at. Juan's was an exception. Good food, bad service. I recommend you spend your money elsewhere.