Jersey Mike's Subs

I was able to come here soon after they opened. They had Good sandwiches with meat that they slice in front of you. Service was fairly quick ad well which was nice. Since this restaurant is new, it was very nice and clean. Parking was easy and close by. This restaurant is right in front of the Obici apartment complex and near Aldi and Dunkin Donuts.

Ordered giant Philly chicken with extra onions, peppers, sweet peppers, tomatoes, mayo, oil, and vinegar. Second sandwich was a giant Philly steak extra meat. Order was paid for and before we left the store they confirmed that they did not charge us for the extra meat. Got home and the chicken philly was never made. We received two of the same sandwiches of the giant Steak Philly. Call back to the store, which they confirm that they made a mistake and I told him we were coming back up for them to remake the sandwich. Before we can leave the house we received a call back from the store and was asked to bring the sandwich back, which I thought was ridiculous. We brought the sandwich back, and then they came with some bull crap excuse that the sandwiches were read back correctly to us. Wish they were not, and they refused to refund the money.And they had the audacity to tell us that we ordered and we agreed to the order never mind that they took the order incorrectly. Wow, in the store they made the incorrect sandwich of another person and she called it to their attention. And then we were told that the store manager told them not to refund our money because the order was read back to us and we agreed to it. All I can say is they are lucky I'm saved! So you jacked up the order and blamed the customer and stole our $16.95 + tax. You never read the Oder back to us if so I would have said no to the steak Philly and would have told you it was a chicken Philly. Also, the no extra meat that was not on the order would have been caught. None of this would have occurred. Screw this raggedy establishment that has zero customer service and cares only for the dollar bill. It's not hard to understand why they have such low scoring reviews.

If I could rate it zero stars I would went in to get what we usually get and all the staff was new, and sadly that was not a good thing. Lack of training and attitudes definitely showed tonight the lady behind the grill thinks we can't hear her but that's completely wrong. I can definitely hear your sly remarks, also was sent away without her sub after not having any ingredients to make it gluten free, mine doesn't even taste properly made. So all in all payed $45 after a 15% tip for the worst service in the world and wasn't given a refund either. Sadly still had to locate food elsewhere will never show back up at this location,

The hours say open until 9pm yet at 8:15pm doors were locked and gentleman taking trash out- CLOSED! On a Saturday night closed at 8pm online says open until 9pm - Jersey Mikes please change your hours online - we could have drove uptown instead of downtown- so greatly disappointed not sure who more at JM for not having proper hours listed or myself for caving to even think of spending that much for a sub!!!

I'm not sure the point of ordering online because they never make the sub until you get all the way there ‍ They also take care of all the doordash and delivery services before the customers in front of them. They could be good.

This a new store. However employees are not friendly. They do not greet you in a properly. No sign where to place order. When I told them about it she just shrugged her shoulder and said the store is new. It has been open all summer. No excuses. The sandwiches are so so. Will not return again. Trash inside the store was filled to the brim at 3pm. Sat. No thanks. We sat inside and are our gaint size sandwich. It was cold to say the least. Sorry no stars deserved.

Good food. High prices. 5-7 dollars for a half of sub. They need a sign to tell you where to go when you walk in. Was confused about going to cash register or other end. Music is HARD rock and very loud. But the food is fresh and tasty.

I bought 2 subs for dinner. Got home and opened the wrapper and found a smashed sandwich!!! I'm hoping that's all that is wrong with it! Second sub looks fine.

Walked in and I was third in line sub was made super fast by the disgruntled mad looking employees- stood In like to checkout over ten minutes- the machine taking cards acting up, when I finally got to my turn I heard employee complaining under breath about machine- I tried tapping swiping inserting card over 10 times wasting another five minutes- finally just left- management get it together get a new machine and tell your employees to clean up physically and to have better interactions with customers- I generally really like jersey mikes but I will not return to the one in Suffolk which is sadly the closest one to me. They don't make them like they used to

I have to say I so wanted to love this place. Ordered 2 regular subs, one club, one Italian, 2 bags chips and one drink, $27. If I had my scale with me there couldn't have been more than 4 oz. Of meat and cheese total on 2 subs. They must use less than a 1 to slice meats, it was pitiful . Then the girl putting it together asks me " do u want the bacon that comes with it "? Seriously, duh.