Jade Garden 5

I did like the steamed dumplings those were amazing however they were mystery meat and I could be eating horse testicals for all I know but whatever still good! I also ordered the fried chicken and they were decently sized and kinda crunchy but also extremely oily. Lastly I also ordered the shrimp pancit and that was absolutely horrendous. More than 7 peices of shrimp had this weird huge black spot on them,the noodles were over cooked, and it didn't even taste good i Couldn't finish it I just threw that shit away. Hopefully when I order my next order on Friday I'll have a better experience..Now however I didn't order In person so I don't know how the customer service was for my doordasher but reading these other reviews I'm not sure if I want to know...Anyways I would recommend this place if your looking for something quick and yummy however they do not mention the spice levels of things I was not expecting a kick with them dumplings but it made them better so I'm satisfied.

*ZERO* stars for the unprofessional woman in the window.They're unsanitary & also rude and unprofessional. I found a long strand of hair in the bottom of my egg roll bag. I called them no more than 5 minutes after leaving the place so the woman at the register knew exactly who i was and remembered my order. She asked me to come back that same night and allow them to give me new egg rolls but i was already disgusted and had no appetite. I declined and she says next time I come, they'll owe me a free egg roll. This was about a week ago. Today i was craving a shrimp egg roll and went to redeem my "free egg roll" and she immediately cut me off and said i called the wrong place, and demanded i show her my call log with their number. my call log had already bumped off the older calls so it was showing the call i made to them. Based on this experience alone, I definitely won't return there. f yall.

I've gotten Chinese food from this location many times. It's better if you call your order in. I like that they offer various specials. Be forewarned that you will have to spend a minimum of $5 if you would like to use your credit card.My go to dish here is shrimp fried rice made spicy. There are plenty of shrimp, the rice isn't greasy and it is flavorful.There are tables if you would like to dine in. There is a parking lot that is in this strip mall area utilized by those shopping nearby but I haven't had issues finding parking. The beverages are overpriced but I'm pleased w/the portion sizes of the meals.

Good Chinese food. Period. Best sweet & sour I've had. This is a no frills place, with currently no dine in. Front desk lady is sweet but wouldn't be called friendly. Very dry sense of humor. I love this place and love her but it ain't for the 'need to be coddled' people. No nonsense. Just good food. Shrimp pancit is great, egg rolls are great.

Ordered with door dash. Missing shrimp in shrimp with garlic sauce.Chicken wings were old and tasted like graham crackers. The gravy was runny. The steamed dumplings the worst I've ever had. $54 dollars later two upset stomachs. Will never eat anything from this Jade garden. I could say more but why bother. For good food try. Jade Garden at Birchwood shopping center.

Good customer service, great food! What else can you ask from Jade Garden 5!?I visit this restaurant at least once a week and I always get a good smile from the lady in the front counter.

We did order in person, it was quick and fresh. Wonton soup, the wontons were cooked well and not mushy. Egg rolls were ok but crisp. Teriyaki checked, sweet and sour chicken and general Taos were all nice and crisp. I didn't like the sauce for garlic and shrimp it was thick. But that's my taste buds. We will be back.

Hello, I have just moved from Massachusetts to Virginia, and I have to say the Crab Rangoon is terrible. It's a fried soggy. Hard to chew pull. The sweet and sour chicken and the red sauce was very good though! It's just unfortunate that the crab Rangoon tasted old and hard to eat. The crisp was not it.

This is a cash only establishment, I ordered my food and was told they do not accept cards just cash only. I've been here several times and they accepted a card but today 9/28/2023 the lady told me cash only. And it even states that they accept cards on the yelp page..

The food itself is average but it stops there. They only deal with cash which is fine but come on, it's 2023 lol. The staff isn't very friendly but I don't think I would be too if I were them because the place is absolutely GROSS! The lobby smells like death and it hasn't gotten any better. I'm not sure why they don't clean or why the city hasn't shut the place down because it's grossly unsanitary. I really hope they clean the place up because that is the biggest reason this place gets 1 star.