Guest Room
Meeting Room
Guest Room
Meeting Room
Guest Room
Meeting Room
Guest Room
Bathroom
Reading nook
Lobby and work area
Lobby
Lobby
Guest Room
Health Club
Lobby
Lobby
Exterior
Lobby
Bathroom
Pool
Lobby
Lobby
Wendy L.
Oct 8, 2023
After reviewing many hotels in the area prior to booking this hotel, I am glad I chose to stay at Hyatt Place at the Virginia Beach Town Center (VBTC) for my recent vacation.First, Hyatt Place VBTC is minutes away from the freeway and a short drive to the Norfolk Naval Base, Oceanfront, the beach, and in short proximity to retail shops like Target, Kohl's and REI, and restaurants like Tupelo Honey Cafe, Yard House, the Cheesecake Factory, Shake Shack, among many others.Second, the hotel property sits alone so there aren't any other business traffic other than people going in and out of the hotel parking lot. I felt safe coming in and out of the hotel, and leaving my rental SUV outside. Parking is free here and there's plenty of parking. It is also very well-lit - no dark and creepy parking spots.Third, I enjoyed the service during our week stay. There was free breakfast every morning from 6:30am-9:30am on the weekdays and 7am-10am on the weekends. After those hours, they also have The Placery, where you can purchase small bites and dine without having to leave the hotel. And always available 24/7 is a small drink and snack section where you can make purchases.Fourth, the staff is very friendly - from the front desk, to the people making breakfast, to housekeeping, etc. Every employee we interacted with was a pleasure. I think there was only one hiccup where we tried to dine at The Placery around 6pm and was told by an employee that there was only 1 fryer to make appetizers and that it would be a 2-hour wait! Poor young man, he was so distressed and we reassured him as we would just dine elsewhere. We ended up just driving down the street to YardHouse - where I spent way more than I was hoping to. Yikes!Fifth, the hotel was clean. From the exterior, walking into the lobby, up the elevators to our room, and to our hotel room itself - I felt good walking around and taking my showers. It didn't have that icky feeling that I get at some hotels. The shower door was glass (not a curtain - thank goodness), and the shower head had the right pressure strength. And they had shower gel, shampoo and conditioner available and refilled. These products were attached to the shower, which made it so convenient to shower. The product smelled really good and, somehow, I love how the water in VA felt on my skin and hair - sorry, CA! (Haha) Also, the hotel smelled good every time we walked in - I loved that!Sixth, the bed was comfortable and the pillows were perfectly firm and just the right size. I didn't have to ask for any extras. We stayed in a 2 Queen Bed with Sofa and it was very spacious. It was on the 6th floor (it only goes up 6 floors). There was only one night where I think I heard some kids (or adults) screaming that was a bit disturbing. Other than that, I couldn't hear anything from neighboring guests.Seventh, the mini fridge held the bottled waters we purchased for the week so we always had cold drinks ready whenever we needed to hydrate.Overall, we did pay a pretty penny to stay at Hyatt Place VBTC- but it was all worth the stay. I felt safe, I had great sleep, the hotel was clean (yay for no bed bugs), and we were minutes away from all the places we needed to be.I would absolutely stay here again if I were to travel to Virginia Beach again, and I feel 100% confident recommending Hyatt Place VBTC for anyone willing to pay for comfort, safety, and great service. Note: This is a pet-friendly hotel!
Read MoreKiya D.
Jan 12, 2025
Great everything, no complaints at all. Had an exceptional experience with George. He is such an awesome employee
Read MoreJohn R.
Jan 16, 2024
Great location, great service. Clean all around. Comfortable rooms. Easy check in and the first time in a while that the check-out button in email actually worked. The private parking lot behind the building is more than large enough. They do have two EV chargers on site, however the one side was dead. As more people are coming online in this new world of travel having them both working should be a priority. Though I am not sure who might be technically responsible for that, customers will still see it as a hotel perk.Hint: If you want to get off property for breakfast, Anchor Allie's is close enough to say it is next door. That might be reason enough to stay the night here!
Read MoreGregory B.
Jan 10, 2024
Well located hotel with lots of shops in the Norfolk Town Center around it. Front of hotel (lobby entrance) faces mall parking lot. Back of hotel on Independence Blvd which is pretty heavily traveled, so kinda noisy.Standard fare free breakfast in a well appointed area. Staff is friendly.
Read MoreKrystle M.
May 9, 2022
First time at this Hyatt location. The inside decor is eye appealing and its well designed. The hotel is located in a very convenient area. There's plenty of shopping, restaurants and activities close by. This location is about 20 minutes from the beach. Our room was clean and large. There was complimentary hot breakfast each morning. We could request to have our roomcleaned 24hrs in advance due to Covid precautions. The hotel has a pool to meet the needs of younger travelers. I enjoyed my stay here. I felt safe and was treated well by hotel staff. Will return in the future. Hyatt Place Virginia Beach Town Center 335 Independence BlvdVirginia Beach, VA 23462(Review 690 overall, 35 in 2022)
Read MoreRachel L.
Sep 20, 2023
My husband and I just stayed for a few days for our 25th wedding anniversary to see a concert and go to the beach. Fantastic experience. The hotel is super clean, service was very friendly. Every single employee was authentically welcoming. The shower was seriously the best shower I've ever had in a hotel. The bed was super comfortable. A/C worked great. The complimentary breakfast and coffee was tasty and generous. The hotel is very secure.They do a lot right here. The whole staff and management gets a huge thumbs up from a very picky traveler (me) who LOVES when a business gets the details right. This will be our go-to hotel when we come to VA Beach.
Read MoreGabby T.
Nov 7, 2022
This was one of the best hotels I've ever stayed at. The staff were friendly and made check in/out an easy process. I enjoyed seeing that the hotel is concerned about the safety of their guests and requires you to scan your room card to get off the elevator onto your assigned floor. The room was very clean, spacious, and modern; the bed was also more comfortable than many other hotels. I enjoyed the complimentary breakfast in the morning, and I would highly recommend this Hyatt to others staying in the Virginia Beach area.
Read MoreDon K.
Jan 9, 2025
Just noticed this on my bed. I'll freeze tonight. To tired to deal with management after a long flight. Not 4 stars.
Read MoreTkemah H.
Jan 22, 2025
My experience at the Hyatt was terrible, my check in was not until 6 pm my whole birthday weekend was ruined I called the head manager with the issue I was never called back I wasted my money and time I was suppose to go to a comedy event did not make it in time due to my room check in. I had to change my clothes outside in the parking lot area, the gate was not working when it was time to leave. One of the employees had to fix it so I could leave, it was a big mess 8/16/24. I would not recommend, only thing good was being on the beach and I tried to talk to the employees there to extend my stay but that didn't happen I was told other customers stay was already extended and they couldn't grant me
Read MoreGreysen K.
Nov 28, 2024
This hotel is probably the best hotel I ever been to. I love room 216, Its big and spacious, and It's just great. They have a VERY nice bedroom, it's a bedroom with a nice TV and there's a window over it that looks nice and, its connected with all the other rooms, meaning you can technically walk/run around the room in circles without bumping into anything. Not to mention, it has a nice view, especially from the second floor. Good location because village inn is nearby so I can get yummy chocolate chip pancakes. love It here!
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