Hong Kong

This is my first order with this restaurant ever. This review is only for my call experience, with that said I was very pleased with the service I received over the phone. No one delivers to where I live so to find this place and find out that they do I am over the moon right now. The lady that answered the phone was very patient with me and answered all my questions plus took my order with easy and understanding. Updates on the taste and presentation of the food are to come!Ok update ! Food arrived fairly fast for Chinese food . The lady who delivered that food was extremely sweet and knew ( I guess through the system) that this was my first time ever ordering from them. Super kind lady! Also the food was perfect the combination plates were packed filled and the egg rolls were nice and crispy. I will definitely continue to get my food from this location because their food is good, the prices are average and they deliver to my neck of the woods. What more can a working mom with three teens ask for. I'm happy with the whole delivery experience.

Kongpao is not good. With celery seriously Not even close the one I buy from the panda.

First let me tell you how expensive they are for the "quality" of their food, totally not worth it. Starting with the shrimp there was so much damn oil if you tilt the tray (as shown in the picture) you'll see how much oil it is and when you rip it apart in half it's mostly breading and no shrimp, it was even under cooked, the shrimp had a fishy smell like really bad. My thumbs were so oily typing this review my fingers are sliding across the screen... the egg roll was just breading as well no vegetables or even any type of meat was inside. It also came with fried rice and idk how you can fucked that up, me even tho I'm Mexican can cook it way better than they did plus when they delivered it when it was cold. The driver who did deliver it was tipped fairly because the restaurant is literally 7 mins away from where we were so we tipped her 5 bucks because the total came out to 38 for the two whole meals, and the lady demanded more for a tip even tho her lazy ass didn't even get out the car... so if you did read this review order from panda instead of this because it was a waste of money and time took us hour and half to receive food.

Great food! You can't go wrong with the General Tso's Chicken! Always quick food and good service.

I used to live right next to this place so I went out of my way last night to come here because I missed it. Yes they just took my order over the phone and just hung up but when I got there to pick up I understood why. I doubt racism or grouchiness had anything to do with it. They were BUSY! The lady at the front was trying to do everything herself while the two cooks in the back were trying to pump out orders as quick as possible. I got my food in about 15 min, pretty good for it not being burgers/fast food.The food was good enough to start a fight in my house. Mom kept trying to steal my chicken wings. The egg roll was nicely stuffed. And the one complaint (from mom) was there was to much meat to rice ratio in her combo plater. Who complains about that?... We sucked everything down before my husband had a chance to come downstairs for dinner, not kidding. Turns out we didn't order enough. I will be back again next time I am in the area.

If I could give them a zero, I would. My brother wanted spring rolls on the way home, so Hong Kong seemed to be the logical choice. Upon entering, he asked if he could use the bathroom and the woman responded with "No, n***er, you can't use our restroom."Racism at its finest.

I really have to disagree with most of the reviews. The young lady who took our order over the phone was very polite, talked slow for us to understand without asking her to and even repeated our order back to us. The delivery staff was also very polite. As for the food..Every thing we ordered had distinct individual flavor. The vegetables were fresh and on the "just right" crunchy side. Even the mushrooms were fresh and not slimy like from a can. The only reason I didn't give them a 5 star was because the jumbo shrimp had more batter than shrimp, but it was still tasty. Next time we are in the area, we will order from them again!

Another unsuccessful attempt at finding cheap AND tasty Chinese takeout in the NN/Williamsburg area.I ordered a standard dish- chicken & broccoli- and asked for brown rice instead of white (which the lady on the phone said that they have).The brown rice was not actually brown rice- it was yellow. Strange. The sauce was not mixed with the chicken and broccoli- it was basically just a blob on top of the dish and was overly sweet in my opinion.The portion was also smaller than what I'm used to for takeout.I was hoping it was going to be a "diamond in the rough" as it is the only tenant in a shopping center that once housed a Food Lion and a few other retailers in the Lee Hall area of Newport News. No such luck.I will say that the staff were all very friendly and the food was ready in 5 minutes.

I have to admit. I am one of those type of people that when I find a Chinese restaurant that I like I stick with it. That speaking, my boyfriend finally convinced me to try the restaurant closer to home. After all, my roommate told me the military men at the Yorktown naval weapons station love it. What could go wrong?Well...For starters they really didn't to like the fact that I am a multiracial young woman dating a Korean young man. As we walked up to the place, not entering yet. I took notice of most of the employees were already standing around the dining area staring really hard and long at us. I thought nothing of it since I am use to this kind of treatment. Upon entering they ushered all of the children in the back. I will give then a benefit of the doubt and assume that they just didn't want the children interfering with the customers. The kids were cute BTW. The initial lady who took our order was already unengaged and seemed to express distain for us in her voice and body language, becoming very uncomfortable I just pick anything from the menu. I wanted to just get out that place. While my boyfriend was ordering everyone "I mean everyone" just stared at us. When the order was complete my boyfriend asked me if there was anything else I wanted and the lady taking our order shouted something and threw the pen. If the bill wasn't already paid I would have just left right then and there. It didn't really sink into me what the problem really was, until another customer came in and she was profession in taking his order. We finally got our food and left. When finally getting the back to house I opened my food and noticed my food seemed old and my boyfriend's food was fresh.He shared his with me, but the overall experience made the food taste horrible to me.I really don't know how they can afford to keep the place up and running let alone afford new Lexus.

Food was great, service always quick, best fried chicken wings in town! Pork fried rice on point!