Harris Teeter

Me & my husband were here looking to buy some shrimp for a last minute birthday celebration and even after realizing that it was past the time to order seafood, one of the guys behind the counter (I think his name was Kevin) was quick to greet us and still offered to help us in anyway necessary. No attitude or annoyance like you'd probably get at other places for asking a favor past a certain time. This is the kind of customer service that makes you want to keep coming back. It really is the little things, and his openness to deliver even though he didn't need to just felt really nice. Thank you!

This HT is decent. It's not my favorite one in town but it'll do if you're in the area. It's fairly large with plenty of parking and a bunch of other strip stores around. Fully stocked with all the usual HT items and brands and in-store stuff you need. This is also one of the few fuel centers in the area so you can cash in those HT points for .05-.45 cents off per gallon. It adds up!

Let me start off by saying I love their subs, but unfortunately some of the stores count their meats ( why do I you say that you ask )? It's because I asked the gentleman who was making this sub ( see the picture below please ) after he was clearly done added the meat, " I said is that all the meat you're putting on the sub? He said " yes he's only allowed to put only 3 ounces of meat " in his exact words! I hope they can do better with their subs because I don't want to give up them!.

After just a few visits I'm not overly impressed, but it's still a good option that I plan on using in a rotation. My wife does more shopping these days and would agree it's not what we hoped for when reopening. Find them in Haygood Shopping Center which I super frequent. They put an entirely new paved lot in prior to HT arrival. The lot is very large and customers will have no issues finding space. Debris was seen on walk up of last visit and a trash can inside the door was overflowing. Prior to leaving it was being emptied. They retained the fuel station which is off to the side. If you shop a Harris Teeter this is a must for savings. I pass them often and they installed all new pumps and it looks fantastic! My wife has used on several occasions and really likes. This store was the former Farm Fresh now turned Harris Teeter after around 5 months renovation. However it's difficult to find what has been changed. An obvious change like Starbucks has been removed, but I find that's it's laid out the same with departments. Don't get me wrong, there was no reason to gut the store. I found it clean every where I shopped. My last visit was to the deli and the staff was very friendly. They have Boars Head which to me is the best. They had a nice supply of meats and cheeses. They also have prepared meals and pizza in this area. Recently our family did pick up a few pizzas from this location. One sausage and one pepperoni. They were very heavy in cheese and loaded with sauce. No one cared for them and leftovers tossed. Checkout by staff was meh. They do have self checkout also. The front area was well organized and the floral department remains up front. When compared to other Harris Teeters this seems like a weaker option. However they have only been open around six months. With competition opening across the street next month they better pick up there grocery game.

I SO wanted to love the new Haygood Harris Teeter, previously a Farm Fresh. But that hasn't been the case.Postponing a review to give it time to "whip into shape", my experience earlier this week has sent me over the edge.The Independence Boulevard location is extremely convenient. There are ample parking spaces directly in front of the store. Walking in, one would expect a pleasant shopping experience.The 3 rating is strictly because of its clean & inviting appearance. If the rating were based on stocking & customer service it would be a 2.There wasn't a whole lot of time that day. But I had a short list of items, had already downloaded the digital eVIC (their loyalty card) coupons and checked the sale items on their smart phone App.I dropped off packing materials & boxes at a nearby store for recycling. Then I moved my car to a space in front of Harris Teeter. I had about 45 minutes before a Vet appointment; plenty of time to get home, pick up my dog, and get to the Vet.My first problem was in Produce, located right at the entrance. They had advertised a 2 pound clamshell of Blueberries. Look as I may, I saw no large containers of blueberries. Soon an employee walked by & I asked her where they were. She said she would get someone from Produce. So I waited. After I had been waiting for awhile an announcement was finally made that help was needed in Produce. I waited, waited & waited. No employee appeared. Finally I could wait no longer. So I had to trim down my list to the absolute essentials. As I was walking to the back of the store the employee who I asked about the blueberries passed. She asked if I had been helped. I replied "No, but I'm out of waiting time." She walked on.I didn't see any employees in the aisles. So I used their App to try to locate the aisle that one of my essentials was located on. Checking my list, I saw that one of my items, which had been promoted on the App, was now marked "not available." There was no indication of that out of stock an hour earlier. I walked the entire Yogurt section, just to check. There wasn't an empty space. Had the product ever been available?Now very frustrated, I decided to just check out. I was running out of time.There were only 2 cashiers. One must have been the slowest cashier ever employed. When it was finally my turn to check out he asked if I had found everything I needed. I told him "No" and that no one had ever come to help me. He didn't react at all. He just kept checking out my groceries. Sigh...The store seemed to be understaffed in all areas.Regaining Harris Teeter in general, I do like how their App shows the shelf location if you use the search function. Adding specials or eVIC coupon items to a Grocery list for store shopping is an issue. It adds them to a cart for checkout (pick up or delivery). The items in the cart don't show the shelf location. Bummer....I'm sure I'll return to Harris Teeter. But if I'm in the vicinity of the Great Neck Store, I'll stop there rather than going to the closer Haygood.

Discovered they offer gasoline but it's at the end of the shopping center, behind Starbucks. Beauty of HT gasoline is the VIC shopping incentive that deducts a percentage of your monthly spending off of your per gallon gas price. Today's gas price for 87 octane unleaded was $2.21, my price was $1.81 ($0.40 off per gallon). That's a deal when filling up the family minivan's 20 gallon tank ($8.00 saved). PRO TIP: the per gallon deduction applies up to 35 gallons! Use of the disposable red "germ saver" glove is OPTIONAL.

It's not very often that I review a grocery store. But the Harris Teeter on Independence Boulevard near Haygood Road has exceeded my expectations. Mark, a worker at Harris Teeter, took the time to go back and check for an item that was important during my shopping trip today. Thank you for the great customer serviceWell done.

Thanks Cassie ...I believe their name was for looking on her app for kewpie mayo. She said the app says it's there. They are completely out. My frustration came out wrong because I tried kroger(Harris teeter brand) by Holland Windsor and they didn't have it either

I can't say enough great things about Shonda and her team in the deli! I ordered 10 subs for pickup the next day. But if you order online, it doesn't have the option to pick up the next day. So I called and spoke to Shonda who reassured me it would be ready on the day I needed it. She even called me back to confirm my order. Sure enough, everything was ready and prepared perfectly as promised! She and her team went above and beyond- their customer service was excellent- thank you so much! I will definitely be shopping here again!

I am absolutely apaled by this place!! I shopped here two years ago and I am still in shock by how poorly employees are treated here that i HAD to Leave an review on my brand new Yelp Account just for me! The manager or whatever she was was YELLING at an associate!! This blonde lady who seemed like a manager was it... Hmm. Um. It still haunts me to this day and it gives me great sadness!!