Great Bridge Furniture & Mattress

We had an excellent shopping experience here back in 2019, just before the birth of our little one. After hunting through the warehouse chain stores for the perfect glider, I had grown weary of shopping and was ready to pick anything. My parents kindly reminded me that they had bought furniture from this location back in the early 90's, which I personally kept until just about 5 years ago - and it was still in excellent condition. For this reason alone, I was eager to return.In any case, we stopped in Jan 2019 and were kindly helped by David who showed us exactly what I was looking for - and at a far more affordable price than mass-produced chairs we had seen elsewhere. Considering the quality of the hardwood glider and the fabric, I thought it was an incredible deal! Many hundreds hours of rocking behind it, it still looks brand new. And I loved that they warranty the fabric if we should ever need repairs or replacing. We placed an order and didn't even have to pay until the chair was delivered and we were happy with it. It didn't come until a week after our little one was born, and the 2 young men who delivered it were kind and quiet while setting it up. I had even forgotten to call the store with payment and they still dropped off while I called later that day.The service we received and quality of the product encouraged us to return a week or so ago; this time in search of a nice dining set. David was welcoming (he had helped us with the glider before), but not overbearing. He very briefly let us know where to look to get some ideas, offered to help us find something if we didn't see exactly what we want, provided his contact information and left to tend to the rest of the store. I found this to be very professional and a nice change of pace from other retailers I have not experienced anything but good service and received high-quality items from Great Bridge Furniture. For that reason, I will continue to return when in need of items for my home.

Purchased a maxtrix bunk bed and mattresses from them , dealt with the owner . Extremely nice and knowledgable guy , made sure we got the correct bunk bed as there was many options . Have not received products yet , but anticipate it going great . Will update once we receive . Highly recommend this company , saved us about 1000$ , give or take a few bucks . Place looks much smaller when you pull up , but its actually a large store . If they dont have what your looking for in store , they will get it for you , and more than likely at a better price than anyone else can offer .

I've waited since November for a kitchen table and chairs and when it came in the base was broken. They glued it and delivered it and said they would order a replacement base. The new base came in, I get a call from them saying, we have your new base and we'll be there in an hour and a half to drop it off. They never called to say it had arrived in the store or to schedule a delivery time, they just wanted to do a drive by at their convenience and drop it off. The timing was not good, I couldn't leave the meeting or be on standby for a phone call so no delivery so far and now it looks like next week is scheduled, 3 weeks after they got it! I'm so sorry I didn't order from Good Wood who carries the same product I got from them but I chose them because a family member has been a customer there for years. If you want poor service, be talked down to, this is your place! If not take a pass! Oh and the owner said it's not that bad, you can still eat on it!!!

We walked into the store today and the employees didn't acknowledge our presence. I was ready to go. My wife persisted wanting to know how much the outdoor chairs were. She went back in and approached he female. Needless to say, the customer service sucks.

I went to GBF about a week ago looking for a floral print chair to go with my couch set I had on order from another store. I liked the other store I ordered from, but I didn't feel like they went out of their way to help me and give me my options OR an honest opinion. This place ABSOLUTELY did!While I was there, I had my autistic toddler and newborn baby, and let me just say that they are very difficult to keep happy out in public, let alone a furniture store. My husband was on deployment so my anxiety was precautious for what was to come, but I wasn't prepared for anyone to help me like the staff here did. The sales associate didn't ask me if I needed help; she asked me if she could hold my baby. And any mother would understand how sweet those words are. It's a way of offering help without making you feel unable to do it yourself, if that makes sense. It was a huge relief!In addition to her holding my baby, the owner of the store even came out and carried my car seat from point A to point B for me so I could hold my other son and shop in peace. I couldn't have appreciated the help more.Until I get my couch set, I won't be able to order my chair and ottoman, but if I need ANY furniture, I'll be going here from now on. Not just because they helped me with my kids, but also for their honesty. They didn't know I had ordered the couch set from another store, so when I was asking for a second opinion on the couch set I ordered, they told me the truth and said that they do not recommend a poly/down stuffing for the cushions for someone like me who doesn't have time for that. I would constantly be fluffing the thing, and if I didn't have time to do that (which I can say I don't) over time it would look wonky. The other store didn't tell me this, even when I asked about it, and the only reason I could think of, as to why they didn't, is because they wanted that up-sell from me. I was also having the hardest time picking a floral at the other store, and instead of offering to bring any and all fabrics I wanted in, I had to specifically ask for it. THIS store offered me VIP treatment and gave me this option right off the bat. I could go on and on about my positive experience here, and will ultimately be coming here in the future for all my furniture needs.

Looks small and nondescript but don't let that deter you. It's a gem with a nice selection of upscale furniture inside and friendly employees.Stopped in last week to sit in some Palliser higher end theater furniture for our media room. I had called and spoken to David the day or so before and he was very helpful over the phone - he happened to be the first person we saw and he remembered our phone conversation.He took me right to the chairs in question and proceeded to tell us all about them, the brand, delivery, etc. He spent a great deal of time telling us about the colors and fabrics, showing us samples, and pricing out the two main styles I liked the most. We found that they charge only $50 for setup and delivery which is excellent. They'll also help you coordinate moving your old furniture out and downstairs or to the curb if you have someone else ready to pick it up - which is excellent and very helpful because there is usually some old stuff that needs to go when you upgrade! He was exceedingly knowledgable and friendly. The store is quaint, as I mentioned and not much to look at on the outside, but it has some really nice furniture inside as well as some nice outdoor furniture near the entrance and some really good employees. It has a mom and pop feel which I rather prefer as I get older to big box stores.They carried some high end stuff that I couldn't really find anywhere else and had a selection of living room, office, bedroom and dining furniture.What more can you ask for?

This place is the absolute best place for furniture shopping. Stress-free, no pressure, GREAT customer service and QUALITY furniture. We were greeted with a smile and they were so helpful. I had emailed some questions the day before, then today when I started telling them what we were looking for she knew exactly who we were and they had stuff prepared for us even though I didn't ask them to prepare anything to show us and didn't have an appt or anything. Don't hesitate to check them out! If I needed to furnish my house right now, this would be the store. So many great solid pieces of furniture and great quality Amish furniture mixed in.

David was fantastic! Communication was first class.We feel we got a quality product at a great price.

We had an outstanding shopping experience at Great Bridge Furniture!! The staff is very knowledgeable and helpful. We were shopping for outdoor patio furniture and were looking for some well-built and durable table and chairs. They took the time to explain all the different features and options. They have a great selection on site, just not the exact colors we want to match our light gray deck. With their help we able to order the exact that were looking for. The bad news was there is a five-month lead time due to Covid and supply chain issues. This was back in February with a expected delivery in the middle of July. I called to check on the order in the end of June and was advised the supplier would not be shipping until the end of August. We were very disappointed. Amanda was super helpful. she thought they had received a very similar set of furniture from another supplier. She wanted to check to be sure and would call me back shortly. She called back in five minutes and confirmed they had a set like we had ordered and ask us to come see what we thought. The set was perfect. The held the price from February and schedule delivery for the following week. Tuesday afternoon our new patio furniture was on the deck.I strongly recommend Great Bridge Furniture for all furniture needs!!!

Three years ago, I stumbled upon Great Bridge Furniture in Chesapeake, Va as I was looking for a complete bedroom furniture package. I went into the store and I met Mr. Dave and his staff and what a welcoming and pleasant atmosphere I found. I explained to Mr Dave that I was sick and tired of particle board filled, low quality furniture and was looking for better quality. Mr Dave introduced me to a line of furniture that was real-wood and exceptional workmanship and high quality. It cost a little bit more but it has been well-worth the extra cost and I have been shopping at Great Bridge Furniture ever since. And will continue using them for all my furniture needs. I highly recommend them. My most recent purchase, 12/2019 and I am very satisfied with my purchase.Thank You Mr Dave and Your entire Staff For All Your Awesome Service and Professionalism!!!Michael M