Food Lion

The customer service is horrendous!!!! Cashier texting on his cell phone while ringing up my groceries.

I noticed this Food Lion location has no reviews so I thought I would whip one out since I shop here occasionally. The location is pretty convenient at the busy intersection of South Military Highway and Indian River Road in Virginia Beach. This Food Lion is located in the Indian River Shopping Center which it shares with Burlington Coat Factory, Walgreens and a couple smaller retailers. The reasonably well-kept private parking lot is huge so there is never an issue with parking except for the the occasional clutter of shopping carts that are sometimes scattered around the lot by careless and thoughtless customers. Access in and out of the shopping center is pretty easy with one entry/exit on Indian River and one entry/exit with a traffic light on Indian River. This is an ordinary cookie cutter Food Lion store with the same layout as so many other stores in the chain. This is not necessarily a bad thing since if something works you may as well keep using it. This is a complete full-service supermarket where you can find most everything you need when doing your regular grocery shopping. They have full-service meat, seafood, deli and bakery departments as well as all the usual canned and dry goods, cleaning supplies, pet items, produce, dairy sections, etc... A good selection of national and store brands are available in most areas. They also have the usual customer service desk which may or may not be staffed at any given time. The store is always clean and employees are generally polite and professional though you can expect lengthy waits at checkout during peak times. There are no self-checkout kiosks in the store. There are public restrooms available.Produce here is really nice and displayed well, fruits and vegetables are of good quality. Meat and seafood are also of good quality though I find it frustrating that when a meat or seafood item is on sale at a great price there seems to always be a very limited supply, frequently an advertised sale item is not available. Prices at Food Lion are mostly a little less than some of their competition (Farm Fresh, Kroger, Harris Teeter) but higher than others (ALDI, Lidl, Walmart). Overall this Food Lion is a good place to do your regular grocery shopping especially if you aren't terribly price conscious. Honestly though, I don't shop here nearly as often since Lidl opened a store less than a mile up the road and ALDI has locations nearly as close to me.

Would be 4 stars if the employee wasn't weird. I think her name is thea she's older and white. She looked at my son and turned up her face and shook her head. I don't know if it's because he is black or if it's because of his weight. And then a worker who was black was talking and the Thea lady laughed and shook her head again in disgust. When the black worker didn't do or say anything wrong. When she notice how uncomfortable I was becoming and told my son to give me her name from her name tag she tried to act nice. She was putting the groceries down hard too I don't understand why she was so upset. I don't know if she is racist because I don't know if any other race has experienced her ways but I honestly think she might be a not so nice person to everybody. And she shouldn't be in that line of work. She loves making nasty faces at just about anything. She even rolled her eyes a little when someone else stepped into line even though her light was on and the lady only had a hand held basket.

After over 30 years I'm saying goodbye. Today even with MVP discounts was just too much. They've raised so many prices that I have to make a 2nd trip somewhere else to buy the overpriced items elsewhere. Three examples... #1) Campbell's Chunky soup went from $2.39 to $2.69 (I often bought on sale for $1.99) #2) Keebler's box of crackers (any flavor) went from $2.79 to $4.10 per box!!! #3) frozen 16oz bag of Brussel Sprouts went from $1.19 to $1.69 (all frozen vegetables increased)! The check out clerk she said I'm not the only one complaining about the price increases. She said they carry more quality foods now (and remodeled) so they increased prices. Wow really? So the customers have to pay for updating the old outdated stores and for carrying better quality items? No way... I'll drive the extra miles to Kroger's and check out Aldi's. Walking into Kroger is a grocery shopper's dream. The pros are too many to list and they have a REAL seafood dept., meat dept., deli and bakery.