Sky Zone Trampoline Park

Came here for my bonus baby 12th birthday party. Hubby set up the party. The kids had a blast. Clean party rooms and pleasant staff. The foam ball pit of doom beware, lol. I fell off the obstacle course and Lord have mercy I couldn't get out of the foam block pit without help. Yup big kid at heart 39 going on 40 Im going to act my age from here on out though!!!.‍The trampolines were very addictive. My kids ages were 16, 14. 14, 12, 12, 10, 6 and 4 in our party. They were not ready to leave when it was time to go. My oldest two came here a few years back when it was Cloud 9. Glad they all enjoyed themselves again.Parking was bountiful, and that's a plus especially for large groups of people.They do sale snacks on site as well.

This place is way too small for the amount of people they're allowing in. There's not a lot of places for observers to sit, and if you're here on the weekend it's a nightmare.

Staff was impatient, bathrooms needed supplies, several of the attractions were broken. Pits had new cubes on top but the bottom cubes smelled

Took grandkids ages 2, 6, and 8 to jump for 90 minutes. Plenty of time to get the wiggles out. Grandson loved the trapeze and falling into the foam pit. Lots of trampolines for multiple people to be jumping at the same time. Had lots of fun playing on the obstacles that would swing and land into the foam blocks. Basketball hoops added to the fun along with a dodgeball court. Definitely will take kids back on my next trip. Very clean environment and friendly staff.

This place sounded like a lot of fun when I was invitied for my Godsons Birthday Party. He just turned 6 :) However my expectations for this place were clearly wayyy to high! For instance this place was very hard to find and I actualy drove past it a few times with the GPS on. Next the parking lot was ridiculous, and on this specific day they were turning people away due to the Jump Park being at their max capacity . Walking in was chaotic with no direction as to where to go, overcrowded, and not many attendants were on the floor & It was difficult to tell who was staff and who was a customer. They have these different areas for children to jump into giant soft cubes, hang on ropes over the ball pit to jump on, super basketball jump areas etc etc. My issue was all the safety concerns. I didnt hear/see any rules or regulations anywhere. Kids who were around ages 4 -6 were also playing in the same arreas with kids ages 13-17 with no concern for possibly injuring one of the smaller kids. The giant soft cubes pit had no staff to make sure kids were not jumping on top of each other, I saw so many moments where kids were a hair from colliding. Kids running instead of walking & without checking their surroundings. Also none of the staff seemed to be smiling, especially working at such a cool establishment as this. I would be having a blast!The playlist they were playing througout the venue was pretty fire though! I personally will not be returning to this establishment & have advised my friends to not have birthday parties here as well.

What used to be cloud9 is now Defy. Location is a little hidden but the gps with get you right there! If you know where the greenbrier mall is it's not far past that. We were told today that they will be doing a remodel soon. And getting newer mats and adding some fun things! Which will be so nice to see! We got the basic membership since my kids enjoyed it so much! $21 a month. You can come everyday for two hours. And on the weekends until 1pm what a great deal! If you plan to come often! It's also nice they let one parent attend and help with little kids. We came right at 9 am when they opened for the little kid hours and nobody was there and then around 10 a few family's. Wasn't crowded at all! My kids have a blast and love to dodgeball area! They do have two party rooms that looks so nice and fun! My kids my have a future party here! Also two bathrooms nice and clean, Lockers as well for shoes and items, two water fountains one was on today, and also a few little arcade game, and one little vending ice cream machine. Also at the front seat they have slushees, drinks, chips, and candy.

0 STARS!! Booked a birthday party for my daughter who turned 14. This place was packed and standing room only for adults. No adult supervision and was being ran by teens basically. The people who checked us in the for party could barely look at us and had NO energy to deal with people. I booked the Mega Party package for basically $400. Kids jumped for 2 hours, then got the party room for an hour. A group for young adult males, stood outside the party room asking EVERYONE who walked into the room if there name was my daughters name begging us for pizza. They even were brave enough to walk into the room and ask for the main parent and then proceed to ask for pizza. My husband told them if they weren't paying for the party .. they needed to leave. The "party host" if you even wanted to call her that was friends or knew those young male adults and did not even tell them to leave us alone. This location is disgusting. The male bathroom had pee all over the floor. The women's bathroom had no toilet paper. My daughter did not get any of the party favors that I paid for with booking the Mega Party Package. The rinky dink "security" guard they had working the door after dark wasn't doing anything and the facility smelled like weed the entire time. I need to know what kind of kid friendly facility needs a security guard after it gets dark. Less than 24 hours later my daughter wakes up and has hives all over her hands, arms, and legs. I am tempted to reach out to the health department regarding the conditions that should be in place. This place is far from being clean and sanitary. I have reached out to this place multiple times with no answer. I'll be disputing my charges on my card and getting my money back for a crappy birthday for my teen.

My young kids had a blast here, but we aren't going back. There was ZERO supervision of any kind. I didn't see one adult working there the entire two hours we were there. Some of the teenagers or younger people working might have been "adults" by definition, but not by ability to be in charge of a place like this. Most of them were very young, leaning on walls scrolling through their cell phones, standing in groups and gossiping (as young kids do), etc. The parents of kids who were playing there were more in charge of keeping an eye on safety than the employees. Many times we would see little kids getting run over by bigger kids or teenagers, little kids falling over and unable to get up because large kids just kept running and jumping around them and so on. I wouldn't recommend this place for young, toddler aged kids

Formally known as Defy, now Sky Zone has taken over and revamped the entire place. So much more clean and put together than what it was during its time as Defy.

this trampoline park sucks! i had my 10th birthday party here years ago and i did an overnight sleepover. one of the employees got mad at me for running i dodgeball? thats the point of dodgeball you dummy! then that idiot put me in time out when my parents spent 1000 dollars on that party. don't come here ever unless you want your kid to cry.