Crumbl - Outer Banks

Crumbl Cookies is always delicious and it was very fun to find them while we were on vacation. They had a lot of really tasty fall/Halloween flavors but to me the best of their mystery flavor of the week: frosted animal cookie which tastes just like the memorable childhood treat. The pumpkin swirl and carrot cakes were to die for and the peanut butter pie cookie tasted exactly like a whipped peanut butter pie.

FRAUD ALERT. Their sysco delivery truck did not come in this week so they are selling cookies without correct toppings hoping you don't notice ... BUYER BEWARE. I reached out to the chat feature and they are useless as they say each location is independently owned and there is nothing they can do zzzzzzzz calling amex.

I am not a big sweet eater but my boyfriend is. So, when we were visiting OBX (Outer Banks), we had to try Crumbl Cookies and I will say they were very good, inside and out. We went in and ordered through the self checkout machines which they do have but you can also order at the counter. I chose red velvet and fried ice cream. He choose chocolate chip and brownie batter. We then waited for about 2 minutes and we're given out cookies. The staff was nice and the inside smelled delicious and looked very clean. Now to review the cookies: - Brownie Batter: surprisingly not as sweet as you would think, very chocolatey for my chocolate lovers 5/5 for both of us - Chocolate Chip: 5/5 for me because it is my favorite cookie and he also said it was good. Description: Moist - Red Velvet: A little on the sweeter side for him but I loved it, it has cream cheese icing and you either like it or you don't. 5/5 for me & 3/5 for him - Fried Ice Cream: I personally did not enjoy this one because it was too sweet. The icing is very sweet. I think it is a snickerdoodle cookie with icing and then fried ice cream on top. 2/5 from us both. Altogether you will enjoy this place if you visit OBX. The cookies change every day but some like the Chocolate Chip remain on the menu consistently. Also, we paid about $14 for 4.

(Achtung: Contrarian viewpoint ahead)While Drew V's review from July of '21 might be a bit extreme, I agree with the premise of what he's saying.The ordering process here is unbelievably efficient. From the time we put the order in on the kiosk and paid for everything until they called my name with the finished product was maybe three minutes. This included plenty of other people placing orders, asking the staff questions, meandering, etc.Overall, the store is easy to find in a little strip mall in Southern Shores. Parking was a little tight as all of stores were doing good business but nothing crazy.What I didn't like honestly was everything regarding the actual flavor of the cookies I tried. We got a box with all six flavors listed on the website plus I think two more not on the website but available in the store (some kind of hot chocolate + ?).The cookie itself isn't bad but the icing is always the killer. The white stuff on the Golden Oreo was horrifically sweet the same as the stuff on the Ultimate Peanut Butter. It truly needs to come with an insulin chaser. It's honestly too much of everything. It's like the old saying about kinky is using a feather and perverted is using the whole chicken.The losing cookie was easily the Tres Leches. It's served chilled and started to melt, leak, ooze once it got outside in the sun. Big no on that one. The pink sugar and the regular chocolate chip were the two I would call the most "normal or regular".Last year a Crumbl location opened about 30 minutes from home for me and never once have I thought about going. This experience isn't going to change that. The staff members we dealt with were extremely nice, but the product is beyond bloated in the price department and the extreme sugary flavor of some of their icings is honestly, gross.Look I get it, this stuff is popular and trendy. To me, so what. Thanks, but no thanks.

During our family vacation to the OBX, we stopped here to get a dozen cookies for dessert our first night. The cookies are good, but man, they're expensive. The one thing that helps justify the cost, is that the cookies are huge.....and very dense. I would swear that box of a dozen cookies weighed over 5 lbs. So one cookie goes a long way. The solution was, we took a pizza cutter and cut the different flavors we bought into 8 "slices" for each cookie. Great way to sample all the different flavors without going overboard.

To be honest they weren't ready at 10 but the doors were open. Friendly but not very helpful. You could obviously see that we didn't know what to do. The one lady was going around taking photos but just blew us off. I had to ask if I have to order myself or do they do it. One person said oh you just push the cookies button. I seriously think this was not a very friendly helpful customer service business. Originally I bought some through the mail and was excited to see one where we were vacationing. But as the three of us stood there no one was overly helpful. My other two friends were going to order but they walked out. How can you lose customers? You can obviously see that we had questions. This experience has really put a bad taste in my mouth about not wanting to go to another one at all. I do not recommend coming to this store ever.

I love Crumbl cookies !! I particularly like the New York Cheesecake The service was fine !

They have changed their menu and no longer serve their original chocolate chip and frosted pink cookies on a regular basis. Their new semi-sweet chocolate chip cookies and others are not good at all! At $5 a cookie, it's ridiculously overpriced without even a good flavor.

There is only one employee working so every single cookie is sold out. If you are going to be open at least have people there that can work and make cookies as that is all you really sell. Do better Crumblpoor girl was working all alone

The cookies themselves are great. but this location is horrible. they never have enough cookies baked. They are alnost always sold out before 5pm. Most of us don't even get off work until 5pm. If you know that's a prime time for people to get off work and stop in, wouldn't you expect to get it together and not be sold out daily during 4-6pm? not for this location, based off reviews. aside from that, the mobile ordering is basically useless. If you want to pre order before all the cookies are sold out, it won't matter cuz they operate on a scammy " first come first serve". so even tho I prepaid and everything was in stock when I wasted my money on the mobile app, come pick up time, they will tell you it's sold out and pick another cookie. total waste of time and money and feels very scammy to operate like this. headed to corp review after this one. from the reviews on obx location, owner does not seem to care of the dozens of poor reviews. better luck at a local bakery or crumbl in Virginia.