Crumbl - Hickory

My wife is a true Crumbl fan. She was very happy when they opened a new store in Edinburgh North shopping center (same as the Target). We dropped by around closing time and the staff was still hard at work. They all greeted us with a warm welcome. We got a four pack. The ordering kiosk is very inviting and easy to use. Service was very quick. Our box was very clean and sturdy. We will definitely be coming back very soon. Don't forget to sign up for their loyalty crumbs reward program!

My daughter is a true fan of Crumbl cookies. We came here on a Saturday early evening after dinner. Only one person was ordering inside when we went inside. Like the others, Crumbl was brightly lit inside. There were 2 kiosks to order from and of course that photo op "wall" where the obligatory picture should be captured. We ordered 2 cookies at roughly $5 a cookie. We ordered the chocolate chip cookie and the cinnamon one. I don't see a difference between this particular Crumbl with any other one I've been to.

Ever since the Crumbl sign and the wrap on the windows went up on the storefront at this location, it has been teasing folks for months and now they are finally open! Hooray!I took my kids after one of my kids had a ortho appointment (lol, don't judge me), but it's right by the ortho office, so very convenient. I feel like it was just yesterday when my husband packed us all up in the car to visit the Hilltop location when that store was the first in the area. He had first had Crumbl on a work trip in Utah and fell in love with the key lime pie cookie. We actually missed out then bc Hilltop had sold out before they could reach their closing hours. Since then, I think this will be the fourth location, so these Crumbls are multiplying fast!- Parking - Center lot. - TLC - The staff at this location were friendly and greeted us upon entry. The nice young lady offered to cash us out at the main cash instead of us trying to do it ourselves on the kiosk, which I thought was a nice gesture considering self-ordering kiosks are becoming a norm in this post-covid world. She was such a doll and was patient with my kids and I being indecisive.- Vibe - First, the smell is always so intoxicating when you walk in. Nothing like the smell of something sweet baking. The colors of the brand are simple, white, black and predominantly pink. - Noms - They rotate their flavors every week. I learned that they always have some sort of classic chocolate chip/chunk type cookie and then the rest is all kinds with various icings and toppings. This week (week of Jan 22), they had just launched a new kind of item. It's not a cookie, and it's not a roll, but it's baked in its own little foil square pan, and to me, it's almost like a bread-y thing, like a banana bread, or pumpkin bread consistency, It's topped with icing and they had announced on their social media pages that this was a new kind of launch. We also got Reese's Pieces and cookies and cream as they had run out of the cannoli one.My notes:- cookies are THICK and quite large- my fave consistently has been whatever classic chocolate chip/chunk cookie. In my opinion, the ones with the icings are just too sweet. And this is coming from me, a person who's teeth are ALL sweet! But for reference, I don't like too much icing on my cupcakes either, so you can process that how you will. However, a note on the chocolate chunk cookie this week, I think someone is being a little heavy handed on the salt! You can refer to picture, but pretty unpleasant to bite into a large cluster of regular salt. (I honestly thought it was going to be flakey salt by reading the description on their social media pages). I had to try and shake most of it off.- cookies are pricey, but nothing out of line with inflation these days and the more you buy, the bigger the discount. So yeah, you pay more to save more and end up with more cookie than you probably needed, but yolo LOL.- ordering is super easy, you only have 5 flavors. I like that and flavors rotate weekly so you won't get bored!- they also cater and make the cookies smaller for easy sharing! This is across the street from Target in Edinburgh, so super convenient stop after a meal at one of the neighboring restaurants or after a Target run!Enjoy, Friends and never stop exploring!

We came here on opening day and a few times after, and I wanted a few visits before I did a review.The first day was great! It was a bit busy, but that is as expected. They gave out fresh chocolate chip cookies with everyone who had the app, but it didn't state it anywhere. The fresh cookie was good, but if you don't enjoy it a bit doughy then you may not like it. We also have gotten the cinnamon roll cookie, brownie sundae, and wedding cake. All 3 were delicious, the cinnamon roll one was a bit underdone in the middle.One of our visits we came in though and everything was listed as sold out other than Reese's, which was pretty disappointing since it had been only about a week since opening. I am not sure also, but the tv that shows ongoing orders seems to be out or very dim. The only day I remember it working was opening day.The interior is the same as every other crumbl, 2 self service computers and 1 computer for helping customers by person. All of the employees that have helped me have been friendly and patient.

They always sell out early in the day! It's very annoying when you want to order late and cannot! I think by now they should figure out the demand.

Great service, cookies are amazing. Very clean atmosphere. Love the berry trifle cake cups.

Cookies are always great. The staff reminded me that I could get a military discount. Great news! The store is always clean as I've been there more than ten times. Sometimes the most popular cookies are sold out though.

They were friendly and the cookies were delicious! will definitely come back. Their store was clean and organized

Yummy cookies, quick no-nonsense service; what mortgage did you ask for.I've never met a cookie I didn't like!

Love all of the cookies. New cookies every week. So Good. The store was clean and the service was Fast. Just love the staff. I will always go back.