Crumbl - Greenbrier

My review is based on the location and not the cookies. I have always enjoyed this location, they are very nice and always friendly.

I know everyone has different tastes, but Crumbl Cookies didn't quite hit the mark for me. The cookies were too soft for my preference and extremely rich. I do appreciate that they swap flavors every week, so I'm hoping this was just an off week and that my next visit will bring a different experience. I'm willing to give it another shot and see if a new flavor lineup changes my mind!

I've heard a lot of hype from friends about Crumbl Cookies so I finally gave it a try. The small shop was pretty busy when I walked in and the employees all seemed to be working pretty well together. Flavors change weekly and ordering is on a kiosk. I ordered a couple hummingbird cake and chocolate cupcake cookies. It only took a few minutes for my order to be ready and I was soon on my way home. The cookies were beautiful and well presented in a branded pink box. They were fresh and delicious. The cookies are a bit pricey but not out of line considering the companies obvious overhead expenses. 3.5 stars rounding up for a clean shop and great service.

We absolutely love Crumbl Cookie! They are so friendly as soon as you walk into the small, yet very clean, cute store. They have awesome new cookie flavors every week and we love to see what they come up with week after week. The cookies are perfectly soft and delicious!! Cannot say enough good things about Crumbl!

Very friendly staff and the cookies taste spectacular! The location is in a perfect setting and I hope they stay there.

I just love how Crumbl cookie changes their menu weekly! It's so fun to anticipate what flavor will come out next! This week they have apple crumb cake - has brown sugar glaze, baked apples and cinnamon streusel on top 6/10. I'm not crazy about the soft apple textures Moms recipe: Chunky oatmeal cookie with semi chocolate chips , toffee, with peanut butter chips and a dash of sea salt! 7/10French toast: it looks just like French toast with a scoop of icing that looks like butter and a sprinkle of syrup and powered sugar. 7/10Salted Caramel Cheesecake : three layers cookie to include graham cracked ,cheesecake frosting and caramel and a touch of sea salt. I loved this cookie , I give it a 8/10

The cookies a visual masterpieces. The process to order was easy and we received our cookies very quickly. They are a bit pricey, but very large so I was okay with the cost. To be honest though, the taste was just average, hence the 3-star rating. I really debated giving it a 2-star, but that would've been based exclusively on taste.I know lots of people love them and should continue to love them. I'm glad that I stopped by and enjoyed the experience, but that will probably be my only visit.

I went opening weekend. Got some delicious cookies. My favorite was the Oreo! The frosting was sooo good. It's a small shop, so you definitely cannot eat inside. There's no seating so something to consider if you go. While expensive, the cookies are super filling. I split my cookie in half as I cannot eat it all in 1 sitting. My apologies for the already eaten food in the photo. I got hungry

Well well well. I'll be back to have another Kentucky Butter Cake Cookie. The thing was warm, soft like cake, buttery as promised and I love that it was a cross of a butter cookie and a sugar cookie. Didn't like the chocolate sundae as much as I thought I would but I'm sure it's someone else's pick. But between me and you ... THIS BEATS INSOMNIA COOKIES BY FAR (at least the one on Monarch Way in Norfolk)I wish there were bags to carry your boxes out in because the server's gloves transferred chocolate and the likes all over the outside of my boxes. Nevertheless I wiped them and transferred them right to my stomach. It's really small inside with no seating. So you have to eat them in your car if you want the fresh out of the oven experience. Which I highly recommend because while they're still good at room temp, they're MUCH better fresh and hot. Let's just say I'll be back. Hopefully the menu changes out regularly instead of seasonally because the options were super small (only 6 when I went). And also hopefully that butter cake cookie shows up more often than lesser cookies!

Crummy. I was so looking forward to getting these cookies. I bought them for my birthday. I ordered three to try out. The confetti, the chocolate chip and the lemon. the lemon was fine, but I could not believe how bad and HARD the other two were. I felt ripped off and what's worse, I had even tipped for the order. I do not appreciate the lack of effort in the quality. I will NEVER EVER again waste my time or money at another crumbl cookie.