Country Inn & Suites by Radisson, Williamsburg Historic Area, VA

People are just out of control now-a-days!!!!! I just checked into this property and thought I'd check the reviews out just for fun. (I know you usually do that BEFORE you make a reservation but oh well...) People are CRAZY!!!! So many negative reviews!! This place is absolutely fine! Nice even!!! Lobby is beautiful and cozy, check in was very professional and fast. My room is great! Cool when I walked in on a 103 real feel day! Beds and pillows are comfy and clean! Bathroom is clean, toilet is clean. Oh and the wifi is 100% fine! Fast and free! I just don't understand some people!!! Ok, I'm gonna scour my room looking for things to complain about and post pics. Sarcasm included!!! See below....The room has a beautiful big screen TV, a fridge and microwave, a great desk and chair, lots of plugs for devices, New furniture, nice artwork, a nice view of trees out my window. You can even OPEN the windows a little bit to get some fresh air!! Anyways, don't hesitate to stay here. It's a great hotel for usually really reasonable prices. I paid, $90 total for one night mid-week. Really close to Colonial Williamburg, and a great variety of restaurants to choose from. Thank you Country Inn for a clean, comfortable room!

Terrible hotel. Front desk no help. Broken door on the furniture in the room, bleach stains everywhere on the carpets, out of service for the ice machine, vending machine, and hot tub. Do not stay at this hotel.

So overall my experience at this suite was alright. The pool was a good size to play around in but the hot tub was another story. Before we booked the Inn we were exited to go in the hot tub but the water was lukewarm and the jets made this foam that looks like the beard of Santa but I do give respect to the staff member who helped us by trying to restart the heater and calling the service to fix the tub but otherwise the pool was good but key note you will smell like chlorine after. The next morning we wanted to try the breakfast and here's what I thought. There weren't many options just strange texture eggs squishy sausages and some sour waffle mix. But the location is great there are some good food places around as well as Busch Gardens which you need to try but in conclusion I will not come back to this company again. Thank you

I would give them 0 starts if I could! Nothing but a bunch of crooks! I had booked a reservation for 2 nights with the option to PAY AT THE HOTEL. The day of checkin in, I called the hotel to say that I was going to be arriving late and the woman on the phone said that they didn't have a reservation for me. She then said that they tried to charge my card and It got declined so they canceled my reservation. Why charge my card if it was stated to pay at the hotel?!?! Travelocity stated that a $50 deposit would be charged, not the full amount. The woman then tells me that they don't have the room I wanted available but they had a king suite but it was double the price. I had no choice but to book with them being that I would be arriving around midnight, after a long drive, I didn't want to have to try to find a hotel so late. I get to the room and it's a king suite. There's 3 of us. Myself, my husband and my daughter. There was a pullout sofa bed that was so uncomfortable. You can feel the springs through the mattress. This was the worst bed I ever slept on. They then charged me $500 for 2 nights and there was an additional charge for $277 on my statement. I spoke to someone from Travelocity and the said my reservation wasn't canceled and that what they did was unacceptable. I then spoke to the manager of the hotel explaining the situation and he was NO HELP AT ALL. Just a bunch of money hungry crooks. If you don't want to get screwed over, I suggest you find somewhere else!!!!Also, the pool was cold as well as the hot tub. The hot tub was colder than the pool.

I've stayed here before in the past but I feel like the hotel has went down since then. The front desk staff were very nice. The room was ok looked a little dated. The toilet didn't have any pressure on the first floor. The internet at the hotel worked terrible. I tried to watch a show through Wi-Fi and it barely played five mins of the show. Our tv channels barely came in. There were several live bugs in my room. I had a spider on my comforter. Another spider in the room. We had flying bugs and also two random very large ants crawled up the wall. They need an exterminator. The walls also had several random marks and were very dirty looking. The room barely had any electric outlets. There was one plug behind the bed but it was not easily accessible. The bathroom light and fan came on together and it was soooo loud. We had the air on but the room felt very humid. The tile in the bathroom was also cracked. The dead bolt knob kept falling off the door. We ended up getting moved to another room because of all the bugs. The second room was nicer then the first but it still had issues. There was a live spider in the window that had built a web. The bathroom sink had no drain plug. However the water pressure in the toilet was much better and the fan in the bathroom did not work. The night manager Mary was very nice and understanding. We really liked Mary. When we told her about the issues she quickly moved us to another room during the night and was very understanding. We complained again to the day manager and the only thing she could really say was bugs were a fact of life. While that may be the case I've never stayed in a room that had this many live pest. This is probably my last time staying here.

This was the worst hotel I've ever spent a night in granted it was only one night stay. The stand the mini fridge and microwave was in looked as if it was about to fall to the floor the carpet in the room was plan gross had a big stain I swear it was a big blood stain there where some kind of nasty spots all over the walls behind the computer table and behind the nightstand by the bed not sure what it was it was pretty gross to look at The flooring in the bathroom was coming up one stub of the toe and you'll be waking up the whole hotel building. This would be an amazing place to stay but good grief cleaning the rooms

BED BUGS! Go ahead and do yourself a favor & ride right past this dump of place. Staff is god awful *besides the very nice lady at the front desk for morning shift & the cleaning ladies* everyone else is garbage. We had BED BUGS, never refunded us our money. We have multiple bites on myself and roommate. They switched rooms for us to give it a second chance and we should have left right then. We've thrown away clothes & lost 800 dollars. Again never refunded. Manager on day shift is a bum and should never be in charge of anything not even himself. God awful experience and wouldn't be surprised if they all have bed bugs by now! Should be shut down & ego checked for how SORRY they are! Pitiful!

It was well located and reasonable in price. The breakfast was serviceable. The staff was friendly...and if you ever wondered what the people who were in the water after the sinking of the Titanic, this is your opportunity because they keep the water temperature of the indoor pool slightly below that.

Very outdated. Internet was barely functioning. Had a musty smell throughout the facility.

Staff at the front desk was friendly and helpful when we arrived. Our room was clean, the beds were comfortable, and we enjoyed a quiet sleep. One of us used the pool to do PT exercises, and it was warm and clean. In short, our stay here was quite pleasant. We weren't here for long, and would gladly return.