Cook Out

My food was hot and fresh and the staff were appropriately polite at the window The service was rushed but sufficient The food here is a very reasonable price and you get a good quantity of everything. I ordered a small tray burger steak style which was so good the a1 sauce and caramelized onions are a great addition. My sides were the cheese curds which are like lil fried cheese goodness and a honey mustard chicken wrap You will get your calorie intake here if you finish a meal especially if you pair it with a milkshake or cheer wine float My favorite shake has to be the walnut shake it is similar to a butter pecan ice cream but less sweet The double drive thru makes this a very quick food stop and at about 10$ a person it is a cheap dinner or lunch

My friend recommended this place to me and I must say, I was not super impressed. I do like the fact that they are open very late, so they can fill that late night fast food craving you have. I honestly feel bad that I didn't like the food because the customer service was some of the best I've seen from fast food in the Norfolk area (which really isn't saying much haha). I went to the drive thru and the worker seemed cheerful, and when he forgot my drink, he quickly apologized and provided me my drink, and was very fast in providing me honey mustard for my fries when I requested. (Which I must say, their honey mustard is actually really good)As far as the food, it definitely wasn't bad, it wasn't great, it was.. okay. I ordered a bacon burger with Cajun fries and cheese bites as well as a cheesecake shake. The burger didn't have any mayo, mustard, or ketchup.. luckily I had some in my hotel.. maybe I'm mistaken but don't burgers usually come with some sort of sauce inside so it's not just a dry burger? Aside from that, it was a good burger.The Cajun fries were probably the best part, the seasoning they use is really good; however, they were a slight soggy for my liking.The cheese bites were very mediocre. Once again, not bad, but not great.The cheesecake shake was good, but my goodness was it thick. I mean my straw was completely flat from me sucking so hard trying to get a sip. I will say I am picky with milkshakes when they are too thick, but I mean, if I want something so thick that I can't drink it and have to use a spoon, I'll just order ice cream... hahaWould I come here again on my own? Maybe if it was super late and nothing else was open.Would I come here if my friend wanted to? Probably. Food: 2/5Customer Service: 4/5Average Score: 3/5Bonus points for having some really good honey mustard and being open late +.5Final Score: 3.5/5

Not really sure what's going on tonight. It's not busy being that we pulled right up to the ordering menu. Took almost two minutes to be greeted at the window and the intercom system had so much feedback it took two people to take our order. Ordered two BBQ Plates to keep it short. Only thing I'm satisfied with is that i received my food in less that five minutes. Smells good tho

Came here to get food. Went thru drive thru. Ordered some chicken strips and chickens strip sandwich. The two girls at the window were slow and one with glasses and dreads had an attitude when I informed my order was wrong when she messed up it up to begin with. They need some new equipment for the drive thru and people with better customer service all around. I will absolutely never be back at this one.

No dine in. Just a small fast food kitchen in a narrow parking lot with good street signage. Double drive thru was lightning fast though we were the only car on Saturday at 630pm. Janae patiently took our order, confirmed it for accuracy, inquired what sauces were needed, shared our total, and instructed us to drive up for payment. Window was on the passenger side; food was received seconds after payment was given.1/4 lb cheeseburger tray with nuggets, fries and shake (x2) was $15.50. Neither cheap or sky high for the quantity of fair value food. Not spectacular but my kids like it, especially the custom shakes (aka ticking gut bombs). Parking lot was clean and well lit. Only one point of entry or exit.

We go to this cookout all the time and the staff always loves our dogs. We get them pup cups each time we go and the dogs love it. Tonight a long haired man with a beard and painted finger nails decided to argue with us about the pup cups and tell us "this isn't Starbucks, you're thinking about Starbucks" like umm no sir I'm thinking of this cookout that we have been to plenty before. After arguing with us we just gave up and left. Like dude learn some manners. I know the difference between a Cookout and Starbucks. Receipt says Kelly on it, hope he isn't rude to all customers like this.

It's good pretty much Virginia's go to fast food milkshakes fire tho banana pudding milkshake my fav

Ordered something with the cheese bites as a side and there was literally so much hair stuck through the crust I could pick multiple bites up with a single strand and when I took the food back the main manager was super difficult about the whole situation. Worst cookout i have ever been to the location isn't terrible but it is difficult to get to from the main road depending on which way your coming from.

Food 10/10Service 100000/10Ambiance 10/10 *Disclaimer there is NO DINE IN (found out the easy way )!Be kind to the workers and they will help you with the best deal!!!

Food boils your stomach within an hour , food was comparable to my bathroom experience, shitty. Wouldn't eat here unless you wanna take a shit. Over priced greasy food dirty oil tasting fries. 10/10 would not recommend.