Coastal Hotel & Suites

I grew up in VA Beach and have family there. Was visiting from Seattle this past week with our Sons and Grandsons so I booked 4 rooms for us. Two of our family members had a medical emergency arise the night prior to checking in so couldn't make it. I called and the hotel was unsympathetic, so I chalked up the $$ anyway. After driving for 9 hours, upon arrival check in was nothing more than mediocre, if that. There was no "welcome", "we're glad you're here" , not even a mention of breakfast times. The rooms themselelves were not alladjacent as I had called ahead of time and been told could get, especially since we were only staying the one night. Again, I "chalked" that up as well. The rooms were a bit dated and not quite as expected after having seen the website, but they seemed clean and the pillows were comfy so we were fine with them. What I could not "chalk up" was the fact that one of the adults in our party forgot his new Adidas slides in his room, and immediately called back to the hotel right after we had left to alert them, but was told "housekeeping said they weren't in the room"!!! They indeed WERE left in the room! Housekeeping lied! I paid $329 plus tax and fees for each of the 4 rooms for only 1 night! NEVER AGAIN!

I stayed here in the off season and I really enjoyed my stay. Customer service was nice, parking was easy and the room was great! I absolutely loved my bed! I had a king suite on the 9th floor and it was a really nice size. Everything was very clean and the balcony was huge I paid $140 for the night and I thought that was very reasonable. It is located right on the boardwalk so the location was great. The indoor pool and hot tub were also clean and nice. Breakfast had alittle bit of everything. Normal breakfast set up They do put a $100 hold on your card al be prepared for that. My refrigerator in my room was making annoying sounds all night , so I hope they fix that.

Spent Thanksgiving weekend here. Nice hotel. Good:Great location, right in the middle of the Boardwalk. Nice sized room, we had a two bedroom with King sized beds. As soon as you walk in, you are welcomed with an expansive view of the Atlantic Ocean. Beds were nice and comfy. Other room amenities were good. The complimentary breakfast was nice and the staff there were fantastic, friendly and attentative Bad:Bathroom needs to be reconfigured. Mirror on the inside of the bathroom door is weird, you get to watch yourself on the throne - probably would have been better if the mirror was on the other side. Toilet paper was is an odd position (ended up taking it out and placing it on the counter) and the soap kept falling behind the sink. Unfortunately there was a unit below us and one over that was being renovated. Not conducive for relaxing. Lots of banging and clanging. There were moments you couldn't sit on the balcony because of the flying dust. Lost a star for that because there was no notice. Heated pool wasn't heated, we couldn't use it. The 3 plus days we were there, I think I saw 1 kid in it. Hot tub was nice but the timer is all the way across the room.Nice stay but there are other choices on the Boardwalk if we ever go back.

Nice Hotel. Very clean, nice beds, Fantastic ocean view from every room. Free breakfast. Good location. I would definitely stay again.

Nice hotel for the price. It was dated, however it was very clean and quiet. They had a decent breakfast for the hotel they were. They are also in a good location on the boardwalk.

Big hotel right On the beach. It's an older hotel, so you'll hear your neighbors.It's comfy for a 1 night stay. I'm not sure much longer. Because of the price it's much more affordable so that mean you may have families with small children or even infants. Because of how the patios are set up everything echos.It's a beautiful view. Buttttt you get to enjoy your neighbor hacking, coughing, etc. Definitely not a place if you are expecting rest. Now most of these things are not things that a hotel can be responsible for. So why 3 stars?Despite the view and basic amenities the overall set up would not be conducive to a restful stay if that's the purpose. So keep that in mind.If you are traveling and want a crash pad like place on the beach and don't care about rest or quiet. This is the place.It's clean, the bed is comfy, it has the ability for you to move around your room without disturbing your significant other.Would we stay again?Depends

Had a 3 night stay that we enjoyed. Nice lobby and easy check in process. The rooms are somewhat dated but clean with fresh paint job. Our room had 2 large bedrooms and a nice size balcony. Microwave, coffee maker and mini fridge rounded out a decently appointed room. The free breakfast was excellent. It included pancake maker, waffle maker omelettes and breakfast meat. I'd stay here again

The hotel was clean, the bed was comfortable, the view was beautiful but the walls were paper thin. We stayed in (510) end unit with adjoining room, you could hear everything the people in the other room said.. When we complained, We were told that all end units are adjoining rooms.It would been helpful to know that ahead of time.Also, the door from the parking area slammed all night long, and since we were on the end, We heard that all night as well !!! Needless to say, we didn't sleep at all.. We will not back,

Everything. The staff was nice. This hotel had 8.8 rating on booking and Pricline.This hotel is barely a 6 in my eyes. I was fooled by these fake reviews. Hot tub had some kind of foam spilling over? I switched to a Marriott property down the street rated lower but 10x better than this one?

Amazed that this hotel has anything higher than 2 stars on any review site - we booked here because of the high ratings and location. Not even one night in, we're considering leaving (even knowing that we cannot get the exorbitant price refunded).1. The hotel overcharged us at check-in, then refused to acknowledge it even when shown the bank charge compared to the receipt. Thankfully, our bank is working with us to refute the extra charge.2. Walls are shockingly thin - we could hear every conversation of the neighbors. Even casual conversation.3. The rooms are old and in disrepair. The faucet on our shower was broken, and the A/C could barely keep one room comfortable (not cool, just not warm). The other room was too warm - at night.4. The rooms are small and cramped - which we knew from the pictures - but with items 2 and 3 above and the shockingly high price (we've paid the same price for suites at luxury hotels), the quality is unacceptable.We've actually traded rooms with our kids, who don't mind the extra noise - and now it's somewhat bearable. Will never stay here again - beware of inflated reviews: this hotel, again, is - at best- two stars.