China Moon Chinese Restaurant

I have been to this particular Chinese eatery a few times in the past few years, and sadly was never impressed enough to write something up...but I should have anyways...and for my delay I am truly sorry! Ok, now let's move on to the nitty and gritty on this place. I will try to keep it short and to the point this go round...but if you know me that's hard to do since I love to write so much! Ah??The person that appears to be the owner, or at least the woman who heads up the front staff seems to fuss a bit loudly at her staff rather then helping to care for and resolve issues at hand herself (from what I have witnessed firsthand within the eatery). The times I have come here were off lunch time frames, so it wasn't very busy within restaurant today either. The woman who heads up the front also seemed to be quite frustrated with her delivery guy as well this go round...which from prior reviews is an issue here I guess (not that I wanted to know all of this, but was an innocent bystander forced into hearing all of this during my lunch meal). However, I would have preferred not to be privy to these sorts of issues, and their lack of professionalism was a bit disappointing to say the least.The food is just so so, the lunch prices not bad...no real "specials" to speak of, the amount served to our party of 3 was smallish, and just an all around lack luster sort experience. We love good Chinese, but it's hard to find where we live, and just roll with whatever is nearby in our many road trips from here to there. Life is full of greatness, you just have to seek it out. And well, I wouldn't be having too high expectations of this place if I were you, or this may be a serious let down experience. We have tried a variety of dishes here, and one thing I have appreciated here is a variety of veggies in the entrees...but no real zing when it comes to taste or presentation...and the staff doesn't add too much to the ambiance of the place either. If I could go with a 2.5, I probably would have. In this area there are only 3-4 options for Chinese, and all with similar ratings...so you just need to know that right off the bat for those who might be searching for a "good" nearby Chinese eatery.

I've been going here 4+ years and I've never had an big issue with restaurant until recently. I ordered egg foo young and there was no gravy when it arrived. I called to see if I could get someone to pick it up but they said the manager has to call me back. I was sick so I wasn't going to eat the food that day so I was fine with it. 24 hours later I called again hoping I can just come show evidence that I ordered the food and finally get my gravy. Nope. They took my number again and telling me the manger will call me. At this point I was getting upset when I already waited a day, I didn't want money just my gravy. Long story short after another 24 I never received a call or my gravy. They are lucky I am still sick as I would have gone up there for a chat.I don't want to open old wounds but the restaurant hasn't been the same since the owner passed away. RIP

Since I've moved here in Suffolk three and a half years ago, I have been a frequent customer at China Moon (CM), although not as frequent lately. CM is located in the Suffolk Plaza Shopping Center on North Main Street--right next to the Goodwill. I have never dined-in before, so my experience is based on picking-up my food and taking it home. The interior is okay--nothing fancy. I only go in to pick up my food at the counter, but the service has always been good. CM does deliver; they charge a $1.50 delivery fee, but their area is only 3 miles. If you're planning to use a credit card, make sure you tell them on the phone. Americanized Chinese food is what it is, right? CM's dishes are quite tasty compared to many others that I've tried. The food is fresh, the breading is crispy not soggy, and the rice and lo mein is not overcooked. We tend to always order the same things so I can't tell you too much about the menu. I would suggest one of the Combination meals, which is a good value. The prices range from $6.35-$7.65 and you get a main dish, pork fried rice, and an egg roll. Also, they don't give you fortune cookies, but maybe if you ask they will.If you're craving Chinese food, I recommend CM. We're not talking haute cuisine, but CM would hit the spot. For those who have issues with MSG, their menu does not say anything about it, so I would suspect they do use it in their food.

Well this USE to be my go to for really good Chinese. The other day I took wife there craving good food well they POPPED MY BUBBLE. wife had the beef rib tips she ate three or four and was finished. The fried rice was not so good but acceptable. Egg rolls good. Now mine ; I ordered egg foo young. When it came out I was shocked. Fried rice looked good but the egg foo young looked liked deep fried crab cakes I've never had deep fried egg foo young. YUCK! Should have gone next door to the shrimp shack. Must have had a "southern" Chinese cook. Won't go back for a while.

Got the wrong order, and the staff lied to me and told me my order was on its way, I waited another hour just to find out they were cooking another order. I got a refund. The next driver unfortunately showed up and I had to turn him away because the manager could not reach him. I realize they are out sourcing drivers through DoorDash or UberEats, while this is a good idea in theory it is NOT fail proof, as we can see. The first driver did not have the proper receipts to check order numbers. The second driver needed an interpreter on his phone and even she said this causes problems because the out sourced drivers are not checking the order numbers. Well, I will never order from them again. I'll drive out to Holland Rd to get my food from Great Wall. It's better there anyway.

Placed order asked for tip upfront, no real big deal if all goes well. Food arrives, completely wrong order. Told wrong order was delivered. Yep we can attest to that, told not to worry food is on the way. Almost 2 hours into this cluster still no food. Time to cancel. 10/10 do not reccomend.

A few weeks ago, after a very long, hard labor and delivery at the hospital nearby, I asked my husband to *please* get me some Singapore noodles and egg drop soup. Nothing else sounded good. We misunderstood the google listing so he got here right as they were closing. They still filled the order, and it was DELICIOUS. Maybe part of it was how hungry I was, but I was certain I'd never had better noodles. This meal was like a hug in a takeout bag. If I lived closer, I'd be back all the time. God bless y'all!

Used to be my go to. Not anymore. They changed the rice to something I've never had before. Went around 11 am. Big mistake. Food tasted old. From the day prior I'm sure. Anyway, I'm done with them. 8 almost 9 dollars for a lunch special?

I have never had an issue with this place the food is always amazing for a solid price. I honestly order here at least once every pay check since they deliver n I don't always wanna go out. Definitely one of my favorite places to eat.

The food was cold and did not taste like anything. Will never waste time or money at this restaurant again.