Chateau Events & Planning

The whole experience left a bad taste in our mouths. This venue looks nice for a party, but they are NOT equipped to hold a wedding. And just expect to pick something you like and colors the day you book, and she will set everything up to make your dream come true. If you want a hand in things or to get a pre-look at everything, don't do it here. They want to have free rein. The building is not wheelchair accessible. One of the bridesmaids was in a wheelchair and had to me lifted into the venue in her dress. There is no where to take pictures of the bridal party or families as it is in the middle of a block with a big parking lot in front of it. Severely overpriced.The kids booked the venue for their wedding in April 2024. They were sent a "Proposal Contract" but never an actual Contract. This concerned us from the start. So, they paid their 50% deposit and started working on other things. One huge thing that they should have been told was that it was Hampton University's homecoming, and the parade makes a U around the venue. Being a professional and knowing something that big happening should have been told to them. Their photographer and videographer barely made it before the ceremony started. They go no pre wedding photos.In the meantime, in August, I contacted Betty to get some referrals for catering, which she never sent to me. Even though she told our planner she did.As the days came closer and we were getting down to less than a week, my daughter was informed that it would take them about an hour to change the room over for the dinner settings. What do you do with 80 people when the majority of the space is being changed over. They suggested horderves. I spent another $600 unbudgeted money for extras. Had this been said in April we could have handled it a different way. Three days before the wedding I started looking at their social media accounts and noticed no cups or utensils in the settings. I called to ask. First, I was told that the caterer was taking care of it. My daughter had already told her it was a themed buffet and the caterers just deliver. She then changed it to they are having "unconventional" catering they would put out plastic items. So, three days before the wedding, I had to start rush ordering the food items needed. Another thing not budgeted. Again, why are they not paying attention or even writing down conversations. My daughter also asked for the dancing area to be in the center of the room. She was told they didn't really do it that way. She cried to me about it. I gave my concerns to our planner, and she called Betty, the conversation was far from professional. At one point our planner said "we can speak to each other civilly" she said she had told my daughter she would do the dance floor, which was a lie. She asked to see a setup of the tables then was hung up on . Within minutes, Betty was on the phone with my daughter's new husband about how they didn't trust her and she was not speaking to our planner. And that they saw the tables in April. This added so much stress they didn't need. Who remembers then?!? The next day they suddenly had a video "walk through" of the tables. The kids said she was just rude the whole time. But they didn't want to lose their $3500 deposit. I wish we had just lost it. She didn't hire a florist and put the bouquets together herself. My daughter had asked for a cascading bouquet, but it was round. And very fake looking. We are all really trying to figure out where the $7500 worth of things were. The kids did have a great day. Bur when you pay that amount of money for a venue, you expect much more professionalism and more for that amount of money.

My experience with Chateau Events and Planning, LLC, in Hampton, Virginia, was nothing short of exceptional! I recently hosted my daughter's Alivia Sweet 16 birthday party, and I cannot express enough how satisfied I am with their service. From start to finish, they went above and beyond to ensure every detail was perfect.The team at Chateau Events and Planning displayed the utmost professionalism and dedication throughout the entire planning process. They listened attentively to my ideas and preferences, and then executed them flawlessly. From selecting the venue to arranging the decorations and coordinating entertainment, every aspect of the event was meticulously planned and executed with precision.What truly set Chateau Events and Planning apart was their attention to detail and commitment to customer satisfaction. They took the time to understand my daughter's interests and preferences, ensuring that her birthday party was tailored to her unique personality. The result was a celebration that exceeded all expectations and left a lasting impression on everyone in attendance.I would wholeheartedly recommend Chateau Events and Planning, LLC, for any event, whether it's a wedding, prom, birthday party, or any other special occasion. Their professionalism, creativity, and dedication to excellence are truly commendable. If you want a stress-free and unforgettable event, look no further than Chateau Events and Planning. The Bellamy's want to thank you for making our baby girl's birthday celebration a day to remember!