Cerca Del Mar Motel

Huge amount of dried blood on inside of comforter. Yes, I have pics. Disgusting!!! Bathroom door doesn't close. No wifi. Complained about the blood on comforter to the receptionist who told me the owner would contact me when he arrived at 8. 8 came by, owner never showed. 9 rolled around, still no owner. 10:30 I checked back again and he apparently stopped in but never made any effort to contact us and left. This place is a dump and I have pictures of it all. Horrible service, horrible business. Will be contacting the better business bureau, the city of Virginia Beach, and everyone else I can think of. Sorry not sorry about the bad review, you had a chance to correct it. Updated the next afternoon: still never spoke to the owner. We initiated contact with the office thrice more today to see what they were going to do about this. Finally, after having to talk to them SIX TIMES, We received 20% back or were told we could have a full refund if we left tonight. Such awesome customer service (sarcasm)! What horrible, horrible business people and really terrible, sleazy, rundown business. I highly discourage anyone from staying here. It was a nightmare. The ONLY good thing is it's proximity to the beach--not worth the money, in my opinion. Many letters will be written when we return to Illinois.

DO NOT recommend ! been to cheaper and nicer hotels and this one sucks and trust me I go by the reviews and who ever said it was a nice one was def wrong . As soon as you walk in the room it smells horrible there is def bed bugs .. it just sucks !

This motel is a dump. It's a relic of the yesteryear family motel and would be more charming had it not declined into a low rent apartment complex with a rent-by-the-hour feel. The rooms are musty and have roaches. The bathroom is grimy. The furniture is thrift store grade. We never felt unsafe but the condition of the place was not worth the $175.

Ok good value minor things wrong front desk worker was accommodating and helped resolve the issue I had with the room

I am not upset about our stay. I mean first of all it's a motel so what can you expect. The maintenance guy Danny was so quick when we needed him. It wasn't loud, everything we needed to work worked, and they opened the hotel a month early to accommodate. Not too shabby!

Horrible Service! Drunk Employees! Couldnt even bring a single extra guest. They tried to charge us 10$ per guest to bring.The place is filthy.Pool is full of swamp water. (GREEN COLORED)Honestly the location wasnt too bad. 3 blocks from the boardwalk, but believe me, it is not worth your time. It was my worst ever motel/hotel experience ever.

This hotel smells of cigarettes and mold in every room. We were supposed to stay there October 2-7, 2024. We stayed an hour. The manager said to request the refund through Priceline.com. We received $86 of $360 and never stayed at the hotel. One of us is asthmatic. Mild and cigarette smoke don't work. The cigarette bins in the hallways were full of buds. People smoking outside their rooms. The staff that smoked checked both rooms and said they didn't smoke. I would not recommend Circa Del Mar to anyone. Not would I recommend Priceline.com or booking.com for there terrible customer service.

The only reason this place is getting 2 stars is because the staff was friendly. The room was filthy. We stayed there for a week and I slept in a sleeping bag the whole time. The shower curtain had mold on it. The shower was painted and the paint was peeling. The first room we were in had roaches. Our sheets were not changed all week. We had to go to the office to get new towels. The window had a steady stream during the rainstorm. Elevator was slow and didn't work a couple of times during our stay. Parking lot is cramped and difficult to maneuver through. The refrigerator in our room didn't work. The stove in the kitchen was missing the knob for the oven temperature. The pool was pretty clean. Hotel is in a good location.

very nice hotel workers are friendly , staff makes sure everything was clean not a bad thing to say about hotel

This was the worst hotel I have ever stayed at!!!. No internet. No t.v. in the back room. Old everything and I mean everything. Stains on the sheets and blankets. Horrible. If your looking for something that's at least decent this not the one.