Blue Hippo Car Wash

First, I LOVE Blue Hippo Car Wash I have a family plan for me, my hubby and my mom. The employees are always so helpful and polite. Love it! NOW! This day, Saturday (11/12/22), I was not happy I took my truck (2022 Silverado) through and there was this residue on the bottom of my doors. They let me go through again, still there AND could not wipe black goop off my rims also! I believe it's the tire shine (and sponges that apply it). Maybe they need replacing. I just know I did not driving around with my truck looking like that. Small to others but major to me (I'm OCD ).

I will never go here again. I paid for the most expensive wash on my car, $20. My tires were terrible looking, only 60% of the car even got touched by the soap. Just take a look at the pictures, you'll see how awful this place is.

This is the most unprofessional place I have ever dealt with. Blatantly scrubbed the front of two of my vehicles with a BRISTLE BRUSH from a dirty bucket and damaged the paint. Deep scratches through the paint all the way to the primer. They wanted to try to "fix" the damage, but they are not a body/paint shop. They denied responsibility after I got a quote to fix the damage. I am contacting my insurance company to go after them and filing a police report since the damage is in excess of $500. NEVER GO HERE. Very unprofessional.

This was my first time in a loooong while visiting a blue hippo. I felt $10 was kind of steep for a drive through car wash. I wanted to turn around but the attendant won me over with a free wash. I must say, it was the best thing that he could have done for me. This was the best trip through a drive thru car wash ever! I mean, who gets excited about a cat wash? This girl right here!!! The best part was that my tires were clean and shiny. I find it amazing that a big ole machine can clean my car and shine my tires! What whaaaat? Thank you sir for the free car wash. I will return!

The wash process and facility is good. What I don't like about this company is the "hand holding" at the kiosk to pay for the wash.I don't need someone standing there to do the touch screen and pay with a debit card. I find it intrusive. I prefer that no one physically handles my debit card if it is not absolutely necessary. I don't want to play 20 questions, I don't want to deny the membership several times. I just want to pay for the service and go through the process.

I decided to give this place another try after not having the best results when they opened. For $18 (middle option) I expected at least the windshield to get cleaned, but I still have bug splatter on it. Also still have bugs on the front bumper and my license plate was bent. I get the same level of clean for $5 down the street at the competition. Next time I'll drive the extra couple of miles out of my way to go to them.

Just awesome car wash!!!! Nice folks! Thorough job and good spaces for vacuuming and cleaning your car! Fantastic value!

When they first opened service was exceptional. I am noticing the more I go the less the staff is wanting to do. Still a quality drive through carwash. Hopefully they keep up the good energy.

3 stars because they do have the smaller nozzle option on the vacuum which is cool to get all the crevices In the interior but I got the most expensive wash and it didn't even get the bird poop off :( will likely not go back