Bivins Orthodontics

I received a referral from my dentist for orthodontic work due to my crowding on my bottom teeth. I've been wanting Invisalign for years but figured it was too much money. I've talked to many people and I've heard very good things so I made a consultation appointment. They were able to see me right away and the appointment went very well. They took quality high tech pictures of my teeth and went over cost schedules. There I was signing a contract a week later. Pricing is hefty of course, but they do offer in house financing with no interest. Today I got my trays in and had them put in. Vicki showed me how to insert and take out, clean and that was it! I had no pain. Everything was perfect. As of now, I'm rating them 5 stars because my experience was wonderful thus far. I will update my review in about 18 months when my treatment is near completion.

I can't say enough about how amazing Dr. Bivins and his staff are. 3.5 of our children (one is an add on :)) as well as myself have received orthodontic care from Bivins and 2.5 of us are still receiving treatment. Dr. Bivins and his staff are as good as it gets-amazing personalities, professional demeanors and it is VERY obvious that Dr. Bivins AND HIS STAFF go through extensive training because they are ALL incredibly knowledgeable. They are all very patient and make sure you are 100% satisfied with your care. They have a great location and hours that are very accommodating. Their office is clean and well organized. I recommend Bivins Orthodontics to everyone I know that is seeking orthodontic treatment.

Staff is very nice and friendly. Signing in is very easy. Everyone is professional and they play Disney movies for the kids. I enjoyed coming here for my braces. I highly recommend. They also have a Kids incentive program where they can earn prizes.

Both of my kids have Dr. Bivins for their braces. First, I like that he is not just great with my kids, but he is also friendly to military service members. His ENTIRE staff is friendly and they go out of their way to assist.The orthodontic care is top notch and beyond reproach from my point of view as a consumer and a Dad. I also enjoy all of the new magazines, Starbucks in the lobby, numerous TVs, and items for the kids to do while we wait. The bathroom there is always clean and they just have a good attitude and business model for success. I will continue to take my children there.

We love Bivins orthodontist! Great personal care and customer service. My daughter looks forward to her appointment. Dr. Bivins incentive program for the kids really gets in and tested and taking care of their teeth and braces.

My 11 year old daughter and 13 year old son are currently patients of Dr. Todd - from the front desk to the entire staff, we have been very pleased with the level of service and results!

As a former patient I would never recommend bivins, he is rude and does not care about his patients. He does not listen to the patients needs and only sticks to what he wants to do even when his methods clearly do not work. Do yourself a favor and find a different orthodontist.

My kids are both patients at Bivins and I have nothing but positive feedback. My daughter had very crowded teeth and needed a palate expander and had braces twice but it was well worth it because now that she got her braces off her smile is gorgeous. We still can't believe she didn't have to have any teeth pulled. They were also always on time and extremely professional with great before and after school hours!

This is maybe the most expensive orthodontist in Chesapeake VA. With that being said, the staff is very friendly and 100% professional. However, Dr. Bivins is not. He would check your child's teeth like there is no parent around. He would not acknowledge that you are standing right there, not a word! He has never talked to me directly or introduced himself and we have been clients for a while. I know that he is the orthodontist because I saw the picture at the front desk, therefore I assumed that the man checking my child's teeth is him. Parents are the ones paying for those services, we would like to know the person cashing the checks. It is just plain rude and unprofessional.

Best orthodontist ever! My kids love going.They enjoy earning reward tokens for taking care of their teeth, doing well in school, and being responsible with their braces. The office staff is super friendly, and Dr. Bivens really takes his time with each patient. If you need an orthodontist, go straight there first.