Beach Realty & Construction & Kitty Hawk Rentals

Run fast and far away from this company! I rent houses frequently; however this is my first time in this area with Beach Realty. I have never rented such a dirty house in my life. This is the house of clean people's nightmares! The air filters were beyond dirty, the house smelled of mildew, had complimentary pubic hair, potential bed bugs, ants, pee stained mattresses , black mold, broken hot tub, dirty dishes, stained and unclean carpets, stained linens, etc. The company dispatched cleaners back to the house, but they were useless. I have never experienced filth like this in my lifetime. The address of the house is 1269 Clearwater Lane in Corolla. The house is named Dolphin's Song. The property management company was absolutely useless. Don't let your vacation be ruined like mine was! We spent so much time cleaning, washing our linens, etc trying to make this house habitable for our week. Corolla itself is filled with wonderfulpeople who were kind enough to fill us in on this company and know of many people with similar experiences from this company. This madness must stop! P.S. They remove negative posts from their website. Deception at its best!

603 Tide Arch Ocean Sands "Seaside Dunes C0645"Horrible experience with this management company. Spent 12,000 on a vacation rental through this company. The Hot tub was broken when we arrived and never fixed all week. The AC wasn't working for 36 hours when we arrived and they only brought out window units. We paid for the pool to be heated but was never turned on. Pool service never cleaned the pool and it quit filtering 4 days in to our week rendering it useless. The property manager never called us back after requesting it several times. Having to dispute the charge to try and received something back for the ruined vacation since they have refused to even work with me. I highly suggest just using one of the other property management services in the area. They also will not post my review on the actual house as they control the reviews. This is not an owner problem, but a property management issue.

Two words sum up Beach Realty service: world-class. From contract through check-out, the team is friendly, knowledgeable, responsive and helpful. We experienced two issues at our cottage (bugs and pool water level) and they were taken care of posthaste with a smile. These people are the best! We have been vacationing on the Outer Banks for 50 years and have been renting through Beach Realty the past three -- we will not deal with any other company . . .This year we stayed at Beach Road Cottage in KDH. Five stars, as well. Accommodations were clean and comfortable. The property was steps to the beach and close to restaurants (walk to Goombays Grille & Raw Bar) and attractions. As noted above, a couple of issues were taken care of quickly and professionally. We will book again . . .

Very disappointed in the state of our condo. We took pictures of some of the more glaring problems which are attached and sent them on day two of our stay and never got a response. Hold times were always too long for anyone to pick up. Location was great but the condo was basically like someone came in and maybe changed the sheets and that was it. Floor was dirty. We had to rewash all the dishes, there were sticky smudges from kids finger prints everywhere. For what we paid this is frankly unacceptable. We will not be using their services again. Also, although there are multiple reports for cable tv, they didn't have cable..:the remotes went to nothing. There was one roku stick I found in the bottom separate area that I moved up to the normal living space. Multiple chairs and carpets that were in the pictures were no longer in the house--perhaps because it's for sale and the owner removed them?

Customer service is terrible. Property owner and property manager harassed us all week about our service animal, even after documentation was provided. We even got the property manager connected with the nurse practitioner to answer any further questions and it still wasn't enough. Asked what the pet cleaning fees would be and never received a response until a $530 invoice was sent to us. We will never use this company or beach rental house again. House rented: PappiaProperty Manager: Tirzah

Worst rental property that we have ever had in the Outer Banks was from Beach Realty. My sisters' and I have rented a house for our families each of the last 10 years in the Outer Banks or Topsail. The property is poorly maintained with a rotting deck, pool was dirty when we arrived (and is still dirty 3 days later), the hot tub is not working with no ETA on a finish time, and the house was poorly cleaned.We rented Blue Wave (formerly Big Blue).

Rented "Luxury" Condo for a week. 1. Bathroom was filthy. 2. stains on pillows. 3. All cookware and dishes needed to be washed. 4. Potholders had brown goo on them but were in drawer ready to use. 5. outside staircase not lit until timer kicks it on so about an hour of pitch black stairs. 6. Can't carry anything from vehicle to beach because gates under home are locked. So everything must be carried up stairs through condo and back down stairs to get to beach. (Crazy!) 7. first 4-5 hours on site spent cleaning and shopping for pillow. By the way, they cherry pick the reviews for their website.

Our place 122 Clam Shell Trail was a disaster. The property (Beach Blessings) was littered with hazardous materials such as rusty nails and screws. These were found under the sand and on the open deck. Let me detail just a few more issues, you decide if this is something you might want to deal with while travelling to the amazing and beautiful OBX.3 Fans all using the same remote frequency: Response - thats how they are. Wrong, i sent the manual to them which clearly stated "do not leave the fan on the default frequency" also detailing the very simple fix of removing the fan (3 screws) and setting 1 of 32 different frequencies. Their response "we aren't going to fix that"Nails sticking out of the old deck: Response: Nothing: these things were at least up to a finger width sticking out. I'm just thankful we noticed this and didn't have any small crawling children around. Grill illegally placed on the deck: Response: the owner says to leave it there.Leaking Ceiling: Response: they sent more linens so we could clean it up.Beach Realty was unwilling at every complaint to assist and never sent a single person to look into any issue. In fact, when attempting to ask for a manager, we were told the manager was in a meeting. Clearly they don't communicate, because the manager said she was out of the office. Yep, the whole time we were there, the manager was both in a meeting and out of the office.The best is when you submit a claim and they specifically tell you you cannot post any poor reviews if they provide compensation. Well, in our case we initially requested compensation but by the end of our "vacation" decided it would be better for all of us if we could post the truth about this company and the property owners. Full disclosure they denied the very little compensation we intially requested.

This is the dirtiest place we have stayed at. We rented from Beach Realty. Here's a list of things wrong: 1. Very bad mold smell in house. 2. Jacuzzi tub was selling point for us, wasn't usable. 3. Refrigerators and freezers dirty. 4. Ice makers didn't work. Called the office the day we got there (Saturday). Girl had an attitude. They came Tuesday to fix it and didn't start getting ice from it the day before we left (the following Saturday). 5. Screened in porch filthy. There was dirt on the floor so it wasn't cleaned before we came. Screens falling out. Spider webs with eggs in it. 6. Outside couches by hot tub dirty and moldy. Couldn't sit there. 7. Couldn't hang out in rec room. Unbearable smell, air hockey table busted seemed they tried to fix it with duct tape. 8. Black mold on shower curtains in master bathroom and one of the lower floor bathrooms. 9. BBQ grills disgusting. Never been cleaned so we did do any grilling. 10. Couldn't do laundry because washing machine only put out hot water. 11. Walk way to pool was full of overgrown weeds. Unfortunately I checked out Beach Realty's reviews afterward and they didn't get very good reviews. They also reply to the reviews with the same answer "you have twenty four hours to report any problems".I'm sorry but people spend thousands of dollars on this and there shouldn't be any! Not to mention all the complaints are the same so they should have been taken care of. My feeling is they don't really care about the houses or the people visiting, just out for the money!

We rented Ashley's Retreat through Beach Realty. I would label this property as total false advertisement. The pics and description were completely inaccurate. The property was deplorable. Extremely dirty, aged and rundown. And smelled very badly. The AC did not work on the second floor. It was 90 degrees in the master at night. Carpet was brown as was the furniture. I walked around with no shoes for about five minutes and my socks were black!The exterior was just as bad. Totally overgrown with weeds. There were giant spiders everywhere inside and outside. The outdoor shower was not even reachable bc it was totally infested with spiders. The outside deck had piles and piles of dead midges. The wood was aged, splinter prone and there were nails sticking up everywhere. Totally unusable. And worst of all, there was a giant dead rat on the stairs going into the house. So gross. The ocean view was blocked by overgrown dunes. I did question this and was told that they can't touch the dunes. Then why include pictures of the property as having clear ocean views. They should include the obstructed view on their website. I was not letting my family stay there. I don't know how anybody other than college kids would want to stay there. We were able to rent rooms at the Sanderling. Beach Realty was non-empathetic at all, very nasty and unprofessional about the whole situation. Total guns drawn, immediately that we are 'not getting out of the lease'. When we didn't even bring that up right away. They claimed that they would fix it all. I went back two days later...AC was still broken. With the exception of the dead rat being removed, all other issues detailed above were NOT addressed at all. I will be contacting an attorney. Don't waste your money people. There are tons of realtors that can help you with your rentals. Don't gamble with Beach Realty. We spoke with other people during our stay and apparently Beach Realty properties are notorious for being dirty and run down. And Beach Realty being difficult to work with. And as you can see from other reviews, what we experienced is a very common occurrence.