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lights didn't work tinfoil on it?
dirty fridge
broken cabinet
bed bug!!!
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Poolside :)
One of the 5 TV channels.
Neoma B.
Feb 16, 2024
The hotel is very dirty, water bugs roaches. Bed stained and dirty sheets. Bathroom sink falling our. HeLth Department should shut it down. They scam you with your deposit.
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Ty D.
May 11, 2022
Worst hotel we've ever tried to stay in. Checked in early to avoid the storms in VB. After a few hours the place was freezing. There's no heat inside the rooms. It's on a boiler system and you can't control it. Had to crank the oven to 500*F just to get it warm. Tried to take a shower and water never got hot. Nasty dirty rooms. No smoke detectors. We left after a few hours and stayed elsewhere. Will be disputing the charges with the bank.
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Jennifer W.
Jul 27, 2020
I'll start with the good. The front desk help was kind enough to honor my room request and allow us to check in sooner than I expected due to a family member with health concerns.The room had excellent water pressure and nice cold A/C. Beds were surprisingly comfortable despite the overall unappealing decor/poor conditions.The bad: Only one channel worked clearly on the tv and about 5 channels were fuzzy. No HBO as advertised. We stayed in our room to eat due to COVID concerns and were stuck there during multiple rain storms. No real TV options pretty much ruined the experience.Also the A/C made a loud rattling that drove us crazy. There is no way housekeeping didn't know about it and I didn't feel safe with COVID having someone come in to work on it while we were there. The pool was also closed and no mention of it when I made reservations. I was told on check out that they were changing cable wiring or something but if you aren't going to have what you advertise then you should not be charging full price. This place is very run down and the pricing is way too high.
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Pat P.
Jun 26, 2019
I just visit this place and i will let you know Please read the reviews super carefully The place have bed bugs my kids have bites All over the body so if you love your family don't Stay at this place what a disappointment i was going to have my money refund but i think this place needs it more
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Kristina A.
Jun 7, 2018
Worst place at the beach. Stayed about a year ago and after unpacking all my suitcases I went to bed. Woke up in the middle of the night getting eaten alive by bedbugs. I will say the manager did refund my money as they are well aware of the bedbug problem.This past week a friend checked in with her children. I was sure that now that it's tourist season they would have fixed the problem. She lasted an hour before she realized she had been bitten all over her arms after sitting on couch. She now has to wait days to get reimbursed on her credit card and has had to leave with her 3 children and cut her vacation short. Unless you like getting chewed on and risking bringing new friends home steer clear of this dump.
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Ismet S.
Nov 5, 2023
I came to have a nice vacation with my family and you would expect that the room would've been cleaned before you come, I came to a room trashed and i pulled the sheets on the bed and found roaches and bed bugs and the pull out sofa Matress had me and poo stains all over it and I was given another room for a extra fee and that room AC dose not work it was buring hot I had to leave the door open all night and the pillows had stains on them as well. And when I got their the manager said that the room is clean and ready for me turns out it wasn't. one of the rooms had a rat in the oven as well. never will come again this place is a health violation needs to be shut down immediately.
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Hannah T.
Jul 11, 2023
Wouldn't put a one star if it let me. My mom found this place online and payed almost $2000 for five nights, We tried to get passed the smell of chemicals and overall dirtiness.. however we weren't even there for a couple hours before my sisters boyfriend saw a literal bed bug crawling next to his head... My sister and I immediately went down to the front office and politely told them we found bed bugs, obviously couldn't stay there, and would like a refund since we weren't staying. The man working told us that there was nothing he could do and that they didn't have any bed bugs but would have someone come check tomorrow and if they say there clean then we don't get a refund... we had a literal bed bug on the counter in front of him. We went back a day later and they said they "didn't find anything." Will never go back here! Do not recommend to anyone! ... and they still didn't give us a refund!
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Victor M.
May 28, 2023
Very disappointing. Pictures were not anything to what it was in reality. One major problem was the ac was constantly on and could not be turned off so my family had to sleep in the cold. Would not recommend this to any family trying to stay near the beach( no refunds)
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Cees O.
Aug 9, 2022
Terrible terrible service. Came up to my room and it was dirty. I had to go downstairs and ask for cleaning supplies and clean sheets to clean my own room. Refund or discount denied.
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Scott P.
Sep 20, 2020
No open pool , no ice , no heat , no late check out , no shampoo or hygiene products , no blow dryer , no laundry and no reason to return .Pass .
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