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Stains, and dead bugs
Horror movie style shower heads!
Live insects
Stains, and spurs
Stains, spurs and bugs
Bugs and bug guts
....
Bugs, stains,
Stains and spurs
Bugs
Dead bugs inside the lights in every room
Bug guts on wall near where our daughter was crawling.
More bugs
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400 building - nice architecture in classic Nags Head wood shakes.
new face lifted buildings are encouraging that they're spending money on the place.
outdoor lights all look like this - some worse.
Fran D.
Aug 7, 2023
I have owned a timeshare here for over 20 years. Oceanfront high season (August). Sure it's not 4 star resort but it's nice, clean, well appointed, and conveniently located. I've never ever regretted my decision
Read MoreRob G.
Aug 15, 2021
Worst stay possible, rude staff except for mike. Bugs everywhere, bug guts on walls of freshly "cleaned" rooms. Suage smell in 504a/b. Dead and live insects throughout. Just awful!No communication, and no resolution.
Read MoreAnne R.
Jul 31, 2021
They canceled our reservation and didn't inform us! We had a confirmation number! We are retired military and booked through a military site. We called to ask a question the day before our arrival and found out then that our CONFIRMED reservation had been canceled! We think it was because they could get a higher room rate by not honoring our military reservation. Beware of this resort! Way to support our troops! Not!
Read MoreHaley M.
Jun 2, 2019
This is the worst place I've ever stayed, will not be coming back. Debated on leaving but didn't want to have carry everything back down! On our first night after driving all day we had to climb up 3 flights of stairs with all of our luggage, they have no elevators, you practically get attacked by bugs when you try and walk in the door, then you have to hurry up and jet out the door bc every time you go in and out the door an army of bugs comes in, from being here 2 days we've already killed around 100+ bugs in our unit!!! the rooms haven't been updated since the 80's...the beds are like metal racks! We actually had to buy a mattress topper... This place is pathetic! The pool is really pretty , unfortunately the bugs that are swarming outside your doors are dead in the pool as well!!!
Read MorePamela P.
Jun 16, 2017
This is our first time here. We love Duck, NC. My husband and I exchanged a week at Barrier Island. We have a one bedroom, with 1/2 kitchen. Units 500 (furthest from the beach) We are not huge fans of microwaves, but the unit was equiped with one and an electric skillet, 2 burner heat plate, toaster, pots, pans and enough dishes for two!! It was a pleasant surprise. We eat in a lot. There are also several bbqs outside each housing unit. The couch could use updating, and a new bathroom floor. But it worked perfect for us. The beach is amazing and that's what we came for. There is a lot of wild life and resident kitty's. We would come here again. It's quiet, safe, and very close to the beach. Oh they have 2 pools one indoor and one big pool outdoors. They have activities as well. We did not used them.
Read MoreJohn W.
Jul 13, 2019
We stayed at BIS via a timeshare exchange. Not much has changed since our last stay. Yes, furnishings are dated. Yes, our coffee maker needed to be replaced the first morning on site. And, yes, the front right burner on our stove didn't work, but, the three other burners did. So, what am I saying? Despite the shortcomings, our unit was reasonably clean and comfortable. And, the TV's and washer and dryer were updated. Check in staff was courteous and thorough. The beach was fantastic although I went after 5 most days. Yes, I've read the reviews telling folks to stay away. You can, but, you'll be missing out on a diamond in the rough. A Sleep Inn opposed to a JW Marriott. When checking in, I noticed some story boards highlighting some changes that may be in the future. Could it be fractional ownership? It could work if fees are reasonable. Privately owned BIS condo fees run up to around $1,000 per month but also include some stuff like tv, Internet, flood insurance and the like. I've seen quarter shares,as in 13 week ownership PLUS annual maintenance fees for EACH WEEK!No way, ever, would I fall for that. Instant bankruptcy, lol. BIS, if they're like most timeshare associations face maintenance fee delinquency rates of about 50% of owners. Not good. One I belong to is dissolving and selling units outright, starting with mine, so, I'm done there. Sad. Perhaps folks with vision and consumer value in mind, while making a decent profit, of course, can turn these properties into gold again. Recommend.
Read MoreSherri H.
Oct 2, 2018
Very nice resort in the quaint town of Duck. The good:Very spacious units with full kitchen which was stocked well in our unit. Two bathrooms with a jetted or jacuzzi tub off of the master bedroom upstairs and a full bathroom with shower down. Having a washer and dryer in the unit was super convenient! ( Make sure to run dryer during the day as it does heat up the bedroom making it warmer for sleeping) Our balcony faced the ocean and the outdoor pool which was a nice view. The resort has daily activities but I think my favorite was the movie night by the pool. The snack shack located near the beach was also a nice touch. The staff were always pleasant and helpful. The not so good:There are A LOT of stairs!! If you are unfortunate enough to land a top floor unit you will despise the stairs. Having to lug all of your stuff up those stairs will not be pleasant. If you are traveling with anyone with a physical disability I don't think this is the place for you which also brings me to my next point... the trek to the beach. It was quite the walk to get to the beach from our unit. We didn't want to pay to rent beach chairs so we brought our own but this meant having to carry chairs, towels, cooler, beach bags, umbrellas and anything else down those stairs all the way around the pool more stairs then around the snack shack then down more stairs to finally hit the beach. It was 100 degrees and so humid in July that we were worn out by the time we got to the beach. The trek back was worse due to the climbing of the dreaded stairs to our unit! We decided to load the car and drive to the beach the next day but since everyone else had the same idea parking was at a premium. If you couldn't tell by now.. I hated the stairs. The units were nice but a little outdated. Not enough to bother me but worth the mention. There are two pull out couches and there are some extra bedding but I would suggest bringing some of your own. The blankets were not the nicest. The jacuzzi tub upstairs in our unit never worked. Management was notified but nothing was done to fix it and we never got offered a discount. We really didn't fight for it either. Water pressure in the shower was almost non existent.Look.. we made the most of our stay and made jokes about the stairs and getting in our steps and exercise. We had some great experiences and now have some great memories even though the stairs will be a legend for generations to come:) It's not all bad and it's not all good but maybe ask for a first level unit. We personally would not stay here again but there are folks who vacation here a lot and swear by it.
Read MoreJessica G.
Aug 15, 2021
This was a nightmare of a resort. When we arrived, we could not get into our room because the doors and sides of the condos were covered in bugs, spiders, and spider webs. My children instantly started to cry because it was so disgusting. Maintenance was able to power wash some of them away, but the least they could have done was sweep them away every morning...instead there were piles of dead bugs all over the deck and corners of the outside space. We couldn't use the patio table because that was covered in bugs, too. Once we got into the room, we quickly learned that the bugs were inside as well. Not only that, the rooms were so outdated, reeked of sewage, and the sinks, bathroom fixtures, tubs, and toilets were falling apart. Rust and grime covered the fixtures, there were stains on the sheets and carpets, and the furniture was old, ratty, and musty. In the middle of our stay, we were told that we had to pack up and move into a different condo because it was a timeshare resort and the owners were coming. We were moved to the exact same kind of unit a few doors down...so why we had to move was beyond me considering the guests or owners could have had the same space. They told us we had until 1 pm to do this, which we accommodated for them in the middle of a beautiful beach day. Upon check out, we were an hour late getting out, and the manager angrily called us and was so rude for no reason. Despite our complaints of the disgusting condo and property, she lacked no empathy, concern, or even made an attempt to remedy the situation. She even sent one of her employees to our condo to harass us to get out. She could obviously see we were packing up our stuff and two small children, but was so rude that my son started to cry. When we dropped our keys off at the front entrance, the manager basically told us that she'd refund the late check out fee for us and that was it. It was a terrible experience, and if you booked this place, please try to get a refund and stay somewhere else. If you are thinking about booking this place....stay as far away from it as possible.I wish I could give it 0 stars!
Read MoreMonica M.
Mar 4, 2025
I cannot sing the praises of Taylor at Barrier Island enough! My husband suffered a spinal cord injury four months ago, and we had planned our first family vacation with the entire family this June. We were concerned, we would not be able to go and have accommodations in the handicap unit.Taylor patiently worked to ensure that she could accommodate our reservation in a creative way. I am eternally grateful because now the facility also has a Hoyer for the pool and a really nice ramp down to the beach.Highly recommend staying here!
Read MoreAmy B.
Apr 6, 2024
The fully renovated units are beautiful! The partially renovated units are decent. The unrenovated ones are clean but sooooo dated. We had a partially renovated and overall enjoyed it. Great location to beach and downtown Duck. Taylor at the front desk is a sweetheart and will do what she can to help.
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