Backwater Jack's Tiki Bar

We had a remarkable experience here. It looked really busy but we were able to sit 6 upstairs.Everyone enjoyed their meals but the employees are what put this place to a five star level.Everyone was very friendly and kind. Even waitresses who were tending other tables offered to removed dishes and silverware when they walked by.The walls have fun signs and they keep the tables clean.Really great local restaurant.

This place has a great atmosphere. The service was great and on point. I hate giving reviews like this but the food was not good. It did not have any flavor. We were disappointed but would possibly give it one more try next time we come back to town.

Food was OK but biggest concern for me was the integrity of the owners. Be careful and check your receipt against prices on the menu. They do not match. They charge you more I guess because prices are higher and they have not printed new menus. The older lady at the register was not very happy when I had her correct it and I think she still found a way to still make it in her favor. Also cheapCheap paper foam plates and plastic silverware for the prices of that place really sort of tacky

Let me start by saying I've eaten here for several years and I'm a Washington native. The food here is always excellent and the location is perfect for a pretty day. However, the owners of the restaurant are consistently rude and ungrateful for the people who visit. They are not friendly at all and like to make comments under their breath. This is nothing new and we have given them multiple attempts but they seem to never improve. The last time we went we were there with our 2 month old. The owner comes up to us as soon as we walk in and said "not sure if you want to come here or not this is a tiki bar you know we can't control the volume". How is that the right way to greet a guest who plans to spend money at your business??? After making the comment she just walked off before we could even respond. We stayed and our food was good and the waitress was very nice but this is the last straw with how RUDE the owners always are. Maybe one day they will get a better attitude and we will return.

I usually don't give bad reviews but after being forgotten for thirty minutes and having a manager come check on us to see if the waitress had been by I figured it was a regular occurrence. I feel like it's probably a better bar than restaurant. The food is nothing special and the ranch was not homemade. Crab dump was all lump but still good. All sandwiches were dry and bland.The view is so pretty and I can see how it's a popular spot despite what we experienced. If I came back I'd get a drink at the bar but not the food.

Great little place by the dock to watch boats come in and out. Food and service were free. Local beer. We'll be back.

I can always look forward to a cold draft beer and one of my old favorites on the menu when I come for a visit . This is a small, close-knit, and committed staff. Many of them have been there for 10+ years. The atmosphere of Jacks encourages you to sit back, relax, and take it easy. This is what I would expect as a costumer. It is always so greatly appreciated when costumers have patience and grace on these crazy busy summer days, speaking from experience.

Great place to hang out eat, drink and take in the live music. Menu has wide assortment to pick from

I have been going to Backwater Jacks for over five years and have always enjoyed the food, atmosphere, and service. We went with our newborn, and this was not our first time taking the baby to a restaurant. They weren't overly busy due to rainy weather. When I told the owner a table for two plus room for a car seat, she peeked into the car seat and said, "really? Are you really doing this?" I was confused so I kind of laughed and nodded. She then explained that this was a tiki and water could drip on us. She specifically said, "If a raindrop hits your left should, move to the right. If it hits your right shoulder, move to the left." I was appalled. Another family was waiting to be seated and the owner told them, "Well, they have a baby so they HAVE to sit downstairs." As a first time mom, I honestly had no idea what to do so we sat down and ate. We used to go at least twice a month but haven't been since this interaction.

We've been to BWJs many times, love the atmosphere and the service. A couple of our party made the mistake of ordering a burger and a patty melt instead of seafood as we always do. We're curious how the burgers are cooked? On a grill? They seemed microwaved. It was soft, not crispy like a grill. The patty melt was thick and soft just like the burger, almost like meatloaf but not great like a meatloaf. We don't mean to criticize, but it wasn't a great burger or patty melt. Everyone who had seafood was pleased. Key takeaway: stick with the seafood. We will be back for sure!