URBN Catering

We have hired URBN for a couple corporate events, the first event went great, the second event, we had a terrible experience working with Michael.   As an event planner, our client had a few date and time changes with plenty of notice (over 3 months notice) which can be frustrating, but all within the normal catering and event business, but seems to be difficult for URBN Catering to handle.We had a few unanswered emails confirming event details a couple weeks prior to the event, so I called to follow up the week for the event.  The first response I received was "oh yeah, I have gotten a lot of emails from you..." (not a great start).  Second response was "can we expect to only get one event a year from you?" (very shocking response).This company lacks communication and is arrogant.  The lack of booking professionalism received was a little unreal and completely unexpected based on the previous event we had them do.   I absolutely DO NOT recommend working with them.

Great varieties of pizzas, thin crusts, flat bread, plus salad and desserts such as cannoli. If you going to host a big events over 300 people, this is a good place I would recommend. But maybe next time book them to have chicken wings as well.

So I used these guys for a party back in Dec and forgot to write about it. However, they deserve a raving review. They were awesome. They come fully prepared they are helpful, kind and professional. Plus they are reasonably priced!!!! They did food and drinks for me and everyone said how wonderful it all was. I think a number of guests took their contact info. If you are having a gathering I highly recommend them. I will use them again at some point for sure. Thank you for all your hard work.

Ok..if I could give them 10 stars I would. And if they need to drive with their feet out the window in order to delight my tastebuds with their delish food I'll give them that! (From another's negative review).This truck is at Alesmith every Friday night, and we've also had their food at a catered party. The menu is a shortened version of the URBN brick-n-mortar, and in my experience, the food straight from the truck far surpasses the traditional restaurant.Our go to is always the mashed potato pizza and chicken wings. Don't let the weirdness of the mashed potato pizza name turn you away...it's heavenly. Hard to explain in words but not a single person I've recommended it to hasn't come back and thanked me for the suggestion. Chicken wings are perfectly cooked with just the right amount of sauce. The It's meaty pizza is also fantastic as well as the spicy honey pepperoni. Shoot..all their food is great.Service is amazing. Your meal is prepped and cooked right in front of you in the wood fire stove on the back of their truck. The result is impeccably fresh and perfectly cooked pizzas. Crust is awesomely thin and crispy on edges. The crew loved what they do and it shows in their smiles and friendly spirit. We recommend URBN anytime we hear someone looking for a caterer, and look forward to Friday outings at Alesmith weekly!

We had URBN catering come to a private party of about 25 people last night. We had contracted for pizza, salad and cannolis. I talked to Michael extensively about the cannolis beforehand and they were just as delicious as I had hoped. The crew of John and George were fantastic at our event! They kept serving up hot and tasty pizzas (lots of different varieties) and making sure the salad was well stocked. They even asked me if anyone had any special food needs (vegan, no nuts etc) because they had brought special salad mix in case modifications needed to be made on the fly. (They made me a Gorgonzola free salad). Customer service was top notch from John and George and people kept telling us that the food was a hit! At the end of the event we had a lot of pizza left over and they brought us boxes so that our guests could take some of the goodness home. To be honest, I just finished about three slices of the cheese pizza they made me as well as a couple cannoli. Thank you URBN for making my husband's retirement party such a success!!

For an unforgettable event, look no further than this pizza perfection on wheels! URBN delivers an exceptional pizza catering experience. From the friendly and efficient staff, to the delicious food, they are constantly enhancing the overall experience. URBN truly elevated our event, and I highly recommend them for an unforgettable and delicious catering event. Thank you, Mikey, Joel, and Dalton for making our gathering a huge success! :)

Typically URBN except the crunchy (some call it burnt) crusts are created with real wood instead of the coal-fired process of the brick and mortar stores. Still great pizza. Great staff (Spencer) making and creating right from the truck. Today was serving about 40 persons and made for a great environment to be eating pizza out on the lawn (turf). A must have for the next party. Spencer provided knowledge of the URBN culture and years of experience with this brand. Great job Dicks

URBN Catering was fantastic! Michael was wonderful in assisting me scheduling their service for our event. The pizza was so good. They even catered vegan pizza for some of the guests, as well as salad and tons of cannolis! Their chef was wonderful as well as other staff members. I will always brag about your service!

Update: we did reach out to URBN. The complaints apparently fell on deaf ears, even though some of the complaints were confirmed and acknowledged by the company, as they stopped reaching out to us. Pro: the pizza was excellentCons: we had many issues with the service provided (or not provided) during my sister's wedding. When we hired URBN to cater the wedding, we were told that we would be provided 2 bussers to clear tables for us. No one ever bussed tables, and my family and I did it ourselves.Our contract was for 180 people to be provided appetizers, dinner, and dessert. We ended up having approximately 160-170 people. Even with less than our contract was for, we ran out of appetizers and desserts extremely quickly and many guests stated that they didn't get either.The actual staff that we DID interact with during the event were extremely rude. When it was time for dinner and tables were lining up for food, none of the pizzas were ready. Instead, the staff were putting out dessert which upset the bride. When I mentioned it to one of the ladies setting it up, she rudely stated that they were putting it out because the wedding was running behind. At that point, they were still contracted to be there for at least another hour and a half before we would have run into any time overage. It also didn't make any sense to us that they were complaining about time and putting dessert out when dinner was not even ready on their end and caused a huge table backup. It took three people mentioning this to them before the put the dessert away, and at that point the food still wasn't ready.During the contract process, my sister (the bride) also asked if the cheese on the salad she wanted served could be changed due to many people not liking blue cheese. The person working with her refused multiple times, stating that's how they make their "signature salad" and everyone loves it that way. As someone being contracted and paid a lot of money for a service, it was shocking that they refused without having a good reason to do so. Instead, they made both a regular version and a "non-dairy" version. As a result, the "non-dairy" version of the salad provided ran out extremely quickly and they did not refill it enough.Their staff was also stealing hard seltzers and having wedding guests take shots with them to the point that the bar told me the catering staff was drunk. My sister also stated that her overall experience organizing a contract with URBN for her wedding was "very good food, horrible and rude staff".

Where do I begin?!? Michael, from the corporate office, was on the phone and emailed us multiple times as we planned the perfect catering experience for our son and daughter-in-law's wedding reception at our home. He was instrumental in making sure everything was just right for their special night.When the URBN truck pulled into our driveway and fired up the pizza oven I knew we were in for a treat. Joe & Mikey made sure everything was set up just as we envisioned. This was no ordinary pizza experience! Our menu included incredible appetizers featuring a beautiful Charcuterie Board, Caprese Skewers, and delicious Tuscan Bean Crostini. For dinner we enjoyed an array of delicious entrees! The URBN Salad was a hit, the incredible Wood Fired Pizza kept coming all night, the Cedar Plank Wood Oven Roasted Salmon was out of this world, complimented by the Wood Oven Roasted Chicken Wings (WOW!) and rounded out with delicious Brussel Sprouts. The homemade Canoli was a perfect dessert!Joe ran the show like a pro, checking in with us throughout the evening to make sure everything was going as planned. Our answer was always..." YES!!! You guys are awesome!" The compliments from our guests were never-ending about how incredible the food, as well as the entire culinary experience was.Schedule with URBN Catering, you will be thrilled with your experience!