Upstairs at the Gwen

Second time visiting upstairs, first time on the balcony. The views alone make this a great spot for pre-dinner drinks, dinner, or an evening nightcap. Missed out on food because of a storm. But really appreciated the swift proactive service to move all of us inside as a storm rolled in. Definitely will put at the top of my summer rooftop list!

Vibe is still great, services is . . . not. Came with a friend the other day for drinks and light bites. She had already ordered a drink when I got there, and I will say as soon as I sat down the server was there to take my order. And he did return not too long after we finished our first round. However, from there, service was nonexistent. At one point, another server walked by and said he was taking over for the other server, so we gave him our drink orders. Right after that, our original server came by to take our drink orders . . . huh? Then yet another server came by at one point. We sat around for at least 20 minutes with empty glasses, trying to get someone to bring us our check. We flagged down a serve to get it, and she flagged down server #2 to get it. We still waited about 10 minutes.Drinks were good (still high priced), and my friend really enjoyed the papas bravas (I had come from dinner so was too full to eat!). But the service really put a damper on the evening.

Gorgeous swanky spot for unexpectedly good food and cocktails!Located about 10 (?) floors up, at the lobby level of the Gwen hotel. I've never had a problem getting a spot without a reservation. It's enough of a well kept secret that even on a Saturday night we were seated right away with no trouble. Lovey ambience and decor. I think people maybe don't try this place because they think it'll be a standard hotel bar -- but it's one of my favorite spots for some bites and cocktails if I'm around Miracle Mile!This time around I tried their spanakopita and it was DELICIOUS. I'm still thinking about it days later. That pillow-y soft feta and honey combo is like a dream. Olives/almonds appetizer was tasty as well. My partner always gets their burger when we come here; devoured before I got a photo. As always, fun cocktails and an extensive booze list! Great views from the deck and fireplaces were lit. We'll be back.

What a beautiful cocktail bar. On a bright, sunny spring afternoon, it was so perfect. The Gwen hotel has always been a special hotel to me, but I'd never spent time on the terrace. With a friend in town, I decided to finally go there. It would have been too cold for me, but there were fire pits, heating lamps, and tables with fire to keep you warm. Because of these warming features, it's open yr around. I need to come back during the winter and go curling up here. A winter date night idea. The drinks were quite good. Pretty in Pink had pink grapefruit and pomegranate and I could have ordered several more of those. Especially because my friend liked my drink so much, he kept taking sips of it. Hey, order your own. He ordered the Last Thyme. His was good and I don't even love gin, but I wanted to order more Pretty in Pinks. Calories be damned. It was early and we had 3 more bars to go to though. I need to come back when I can order freely off the menu The tuna tartare was good but very small. Not a great choice before a night of drinking and on a previously empty stomach. To be fair, it *was* listed on the "small plates" section of the menu. They weren't kidding. It was small. And $22. But it was good. Loved the caviar on top. He had the good sense to order fried chicken before our night of fun. -the Chicken Milanese. Dressed generously in arugula and manchego and fried to a beautiful golden brown, my only complaint is that it was a just a tad bit dry. Still good though. I had reservations here a few weeks ago, but canceled because it was pouring rain. I'm so glad I experienced it first on a perfect spring afternoon instead.

We came for the rooftop, which we were told there was a wait for so opted for bar-seating in the interim. There are some decent options, albeit on the pricier side. The service took quite a while to make the drinks and even recognize that we had not yet ordered. We started to notice that others that arrived after us were being sat outside and we came to find out that our table was given to the wrong person. This was rectified rather quickly. I appreciate the high-tops and the space is fine. The view really just fine-not much to look at. Worth popping into if you're in the immediate vicinity but otherwise can probably skip.

Solid spot to come for a cute meal and/or drinks during patio/rooftop season. I came here with some friends during the summer. The "rooftop" is cute, with good views, decor, and some nice photo ops. We made reservations on a Sunday, and were able to be seated right away; it didn't seem very busy at all which was surprising. Our wait staff was kind, attentive, and helpful with guiding us through the menu options. We ended up ordering bottles of rose for the table, so I can't comment on the cocktails. The only thing I was disappointed by was the food. They have a lot of promising options on the menu. I was able to try chorizo skillet and the pork belly fried rice. The effort was there, but unfortunately the flavor was lacking. The chorizo skillet ended up getting doused in hot sauce. For a dish topped with a mound of "chili crisp", the pork belly fried rice was also disappointingly bland. I did get a side croissant and that was my favorite part.

Came here as a first time thinking it was going to be great since the name is known. Big mistake! Service was absolutely terrible. Sat on the rooftop for a nice dinner and our server only offered us one drink, never came back for apps, entree and never offered us the dessert menu. We had to keep waving the server down for everything! Also tried getting assistance for wine and he recommended a spicy wine which was not even close to what I wanted. Every time food or a beverage was dropped at our table they (server and assistant) would take a look at the table clearly seeing we needed more water and would walk away instead. If I'm paying for service I expect better performance. This was not it. I guess that's why servers always expect bad tip from colored people so they choose to not give the attention to specific people when they see them. Expect little to no tip with this poor performance. The host was the only nice person in this establishment. Even the bartender rolled his eyes at me when I decided I wanted to sit at a table instead. So unprofessional.

While I was in town for a conference, I stopped at upstairs and ordered a drink on the, rooftop patio while waiting for my to go order. I ordered the golden hour which is a gin cocktail. It's a part of their seasonal menu and it was amazing. I then ordered the turkey sandwich and bourbon, brownie to go. The sandwich was to die for the bread was so delicious the seasoning amazing I highly recommend. And that brownie first off gorgeous presentation second extreme chocolate goodness!

Reservations do not guarantee a spot on the rooftop. We were seated inside which feels like a hotel lobby. Cocktails were terrible. I would skip this spot.

Amazing view. Service was okay, we had a reservation but it still took them a while to seat us and take our orders. I ordered a Bloody Mary and it was okay, not spicy at all. I also ordered their spicy margarita which wasn't spicy, it just had tajin on the rim. This drink was better than the margarita. Keep in mind there was a $15 per person fee for booking online. Overall it was nice and a fun experience.