Wholesale Tool Co

Me and my partner own an outdoor renovation company and have been looking for places to get some quality tools without breaking the bank however this experience was wild. We got to the register at 4:50 the system shut down and they were scrambling among themselves to take the payment for some reason. they started complaining about how WE made them close late(5) . After being at the register at 4:50 I didn't get my receipt till 5:10 which was followed by an employee making the comment "I'm late for my appointment" absolutely ridiculous, rude, and completely uncalled for. Their prices might be reasonable but their customer service and attitudes were atrocious. Due to them rushing us out the door after the system we forgot our phone there, so if we go back and it's not there now you know the kind of integrity they have as well. I'm not one to ever be worked up but the way my man and I were treated was horrible

I've been there many times for years. Everyone is helpful and friendly. For the guy who left his wallet at home that's on you. To give them a bad review for your mistake you need a crying towel.

Negative 10 stars! I had to do 1 star to post here! Do not Shop here! This is a new all time low for this business or any business!! The people there are a JOKE! I have been there several times knowing that 90% of the people that work there have no idea what is going on but this is a new low for Wholesale tool!!! They close Saturday at Noon, I go in at 11:45, realize I left my wallet at home immediately (Totally my fault), I tell the RUDE guy behind counter "I left my wallet at home" before I could say anything else he said "well I cant help you there" very RUDELY! I say "I live 3 miles away, I will be back, if I am a little late will you stay open?" He replies "Its above me, Upper management makes that call". So I do 80 home get my wallet, Head back, when I was 1/4 mile away at 11: 57 I call to tell them to pull 100 3/8 SDS hammer drill bits so we didn't have to wait (Same RUDE guy behind the counter answered the phone) He told me "Bud you aren't going to make it, They are pulling the chain now" I said I am 1/4 a mile away, I will make it by Noon, He replies, I am sorry we are closing, I ask to speak to the manager, The "manager" gets on the phone, I tell him my situation and I was almost there and what I needed so they could pull them, he replies " sorry we are closed, well be open Monday at 8" this was at 11:58 and I was on the same road as the store 1/8 a mile away!!!!!!! This would normally bother me but I am now in a bind, I am a commercial contractor and have to drill 1,900 3/8 holes starting Monday morning in Springfield MO, I am leaving Sunday night.. I will never shop there again! I am posting this all over the internet! So they cant remove all the post!